Craghoppers Avaliações 12.044

O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great new trouser design (Kiwi Pro III) making them suitable for urban life as well as outdoor activities. Slimmer look. Very comfortable. Slimline pockets all with zips. I do miss the double pocket... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered directly from Craghoppers and delivered promptly. Good quality item. Very warm for a lightweight fleece. This has replaced a 8 year old version which is still in decent order after umpteen was... Ver mais

Avaliado com 5 de um total de 5 estrelas

A good product range in the sale, the Unisex Expert Packable Overtrousers II look to be of good quality, yet to try them as not had any rain for a while. The Men's Compresslite IX Hooded Insulating Ja... Ver mais

Avaliado com 2 de um total de 5 estrelas

Although the water bottle was in the sale I like the colour orange but the screw cap lid does not seal correctly. When the bottle was horizontal in my backpack it's leaks, so disappointing for me. If... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de roupas desportivas
  3. Loja de artigos para esportes ao ar livre

Sobre Craghoppers

Escrito pela empresa

Craghoppers
Craghoppers
Shop Men Shop Women Shop Kids Shop Equipment Contact Customer Care

About Craghoppers

Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.

Mindfully Made

Escrito pela empresa

At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.

Guaranteed For Life

Products that last a lifetime

At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

My first order on Craghoppers was in 1998…

My first order on Craghoppers was in 1998 and my wardrobe is full of your gear. Now that I am 90 and disabled I can no longer walk in the Tyrol and have put on a little weight. I already have PROSTRETCH size 32S trousers but they are now a little tight so reordered 34S. The former were close fitting, smart, comfortable and just the right length. The latest were baggy, uncomfortable and longer, so draped over my shoes. As I am now housebound I contacted you via the Chat program. Despite repeatedly give full details I just got "How can I help you" each time. After about 20 minutes of this charade I gave up. Up until now I have had quality goods and service but times seem to have changed.
P.J.King

2 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, parcel arrived quickly and the trekking trousers I ordered were a good fit and quality. Also got them at a huge discount which was a great bonus. Thanks Craghoppers!

30 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Love Craghopper clothes

Love Craghopper clothes, have purchased a few fleeces but usually from actual shops, not online. Quality is always very good and the prices are reasonable (especially when there's a sale!).

8 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

Poor info feom delivery co.

Poor info feom delivery co., frozen page for tracking . Not del8vered , declared lost by you !
Refunded amd told to reorder!
Will not be doing that but going elsewhere.
Thankyou

7 de maio de 2026
logotipo da Craghoppers

Resposta da Craghoppers

Hi Geraldine,

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience with the delivery and tracking updates, and that your parcel was ultimately declared lost.

We understand your frustration regarding the lack of clear information from the courier and the inconvenience caused by needing to reorder after the refund was processed. Your comments have been passed on to the relevant teams for review.

We apologise for the disappointment caused and appreciate you taking the time to share your experience.

Kind regards,
Olivia

Craghoppers Customer Services Team

Avaliado com 2 de um total de 5 estrelas

Although the water bottle was in the…

Although the water bottle was in the sale I like the colour orange but the screw cap lid does not seal correctly. When the bottle was horizontal in my backpack it's leaks, so disappointing for me. If used in a gym in the upright position then fine.

7 de maio de 2026
logotipo da Craghoppers

Resposta da Craghoppers

Hello Eric,

Thank you for taking the time to share your review.

We are sorry to hear that the screw cap on your water bottle is not sealing properly and that it leaks when placed horizontally in your backpack. That is not the experience we want for our customers, and we understand how disappointing this must be.

We take your comments seriously and will pass them on to our product team for review.

If you would like us to look into this further for you, please contact our Customer Services team here:
https://www.craghoppers.com/customer-services/

Thank you again for bringing this to our attention.

Kind regards,
Olivia

Craghoppers Customer Services Team

Avaliado com 5 de um total de 5 estrelas

Easy website to navigate

Easy website to navigate, no fake offers, fair pricing, etc. That’s all I want. No BS. I bought Kiwi pro III grey trousers for work, I have a pair K2’s I used for travel. They make brilliant stretchy trousers for work, really happy.

30 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great new trouser design (Kiwi Pro III)…

Great new trouser design (Kiwi Pro III) making them suitable for urban life as well as outdoor activities. Slimmer look. Very comfortable. Slimline pockets all with zips. I do miss the double pocket on the right side but otherwise perfect as they fit better than other Kiwis.
Fast delivery, too.

6 de maio de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais