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Crocus.co.uk Ltd Avaliações 69.852

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant Company. Great choice of plants, delivered very quickly and in very good condition. Plants are well grown and healthy on arrival. Website is easy to navigate with lots of very informative ad... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Crocus is my ‘go to’ for on-line garden shopping. The delivery is the fastest I have come across, the packaging really protects the plants but is all recyclable. The selection of plants is fantastic... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Plants are alway in good condition, but using yodel lets them down. My package looks like it’s been thrown in the back of a hatch back car with many other packages, what ever way up it lands,

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have bought many plants on line, and in most cases some damage occurs along the way: compost falls out of pots, stems get broken, young plants have wilted, and in some cases never recover. In this... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Jardinagem
  2. Loja de Móveis
  3. Loja de Móveis de Jardim
  4. Loja de Churrasqueiras
  5. Viveiro de plantas

Escrito pela empresa

UK gardening website specialising in garden plants, garden furniture and machinery with gardening advice from expert gardeners.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

70 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good product.Decent price

Good product.Decent price. Well packaged so arrived in good condition

5 de março de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Carol – we're so pleased you were happy with the product, price and packaging, and really appreciate you taking the time to leave this review.

Avaliado com 5 de um total de 5 estrelas

Good experience

Arrived quickly, went through letterbox (seeds), well packed.

2 de março de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Chris – we’re really pleased to hear your seeds arrived quickly, safely and fit through the letterbox. 🌱

Avaliado com 4 de um total de 5 estrelas

Lilly Bulbs

Ordered various Bulbs and I received them very quickly. The bulbs were in a very good condition and all were shooting and raring to go.
I have very been disappointed with all the plants I have had from Crocus over the years.

2 de março de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Val, for your lovely feedback and for being such a loyal customer over the years – we’re delighted your lily bulbs arrived quickly and in great condition and really hope they put on a fantastic display for you. 🌸

Avaliado com 5 de um total de 5 estrelas

Great choice of quality plants .

Great choice of quality plants and sizes to suit all budgets. Prompt delivery too.

26 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Natalie! We're delighted you’re happy with the quality, range of sizes and prompt delivery.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Crocus

Friendly, kind and supportive. I was initially apprehensive about buying plants online, but Crocus has gone above and beyond.

My first order arrived incredibly well packaged using recycled materials. One of the Astrantia ‘Burgundy Manor’ plants was not viable, and they refunded me for all three plants of that variety, not just the one that was not viable. I also had a missing Lavandula angustifolia ‘Hidcote’, and they immediately sent a replacement, and a larger one too.

On my next order, there was some confusion over the delivery charge, and they responded straight away with a thoughtful and generous goodwill voucher.

Excellent customer service throughout. I would 100% recommend purchasing from Crocus.

20 de março de 2026
Avaliação não solicitada
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you so much for such a detailed and lovely review, Champ – it means a lot to hear our team and packaging gave you confidence to buy plants online. 🌱 We’re delighted we could sort the Astrantia, lavender and delivery charge quickly, and really appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

always full information on delivery

always full information on delivery. items always packed well no damage at all

26 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Julia – we really appreciate your lovely feedback about our delivery service and packaging, and we’re delighted everything arrived safely and in perfect condition. 🌿

Avaliado com 4 de um total de 5 estrelas

Plants are alway in good condition

Plants are alway in good condition, but using yodel lets them down. My package looks like it’s been thrown in the back of a hatch back car with many other packages, what ever way up it lands,

2 de março de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Dave. We’re really pleased you’re happy with the plants, but we’re sorry the delivery experience let things down; your feedback about Yodel is appreciated and we’ll pass this on to the courier.

Avaliado com 5 de um total de 5 estrelas

Grest on-line experience

Grest on line experience, good price and products

26 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Nick – we’re really pleased you found the online experience smooth and were happy with the prices and products.

Avaliado com 5 de um total de 5 estrelas

Garden Bird Bath

It’s a nice well made product
Would recommend 👍🏻

26 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Graham – we really appreciate your feedback and recommendation! 😊

Avaliado com 5 de um total de 5 estrelas

Good company

Plants arrived promptly in good condition.
This is my usual experience with this company. The plants are always good quality.

26 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you for your lovely feedback – it’s great to hear your plants arrived promptly and in good condition, and that you consistently find our quality reliable.

Avaliado com 5 de um total de 5 estrelas

Great quality plants and fast delivery

I've now used them three times, recently, for gifts and the recipients loved them. Great quality plants and fast delivery! :)

2 de março de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Leigh! We're delighted to hear your gifts have gone down so well and that you’ve been happy with the plant quality and delivery. 🌿

Avaliado com 5 de um total de 5 estrelas

Crocus have a huge selection of plants.

Crocus have a huge selection of plants.
I have shopped with them for a very long
time -never been disappointed.

24 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you so much, Mrs McKie – your long-term support means a lot to us, and we’re delighted to hear we’ve never let you down. 🌿

Avaliado com 4 de um total de 5 estrelas

product arrived well packaged and…

product arrived well packaged and protected; and is of good quality, I will buy from Crocus again.

25 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Mahmoud – we’re delighted to hear your order arrived safely and that you’re happy with the quality; we really appreciate you choosing Crocus and look forward to helping you again soon. 🌱

Avaliado com 3 de um total de 5 estrelas

Disappointed to say the least

Sadly the plants I received were struggling. I have included a couple into a border with brand new plants purchased from a garden centre in order to try to encourage them to flourish but at this time they are not showing any signs of recovery. The packing and delivery was good but the actual plants poor quality.

25 de fevereiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

I’m really sorry the plants arrived in poor condition and aren’t recovering, especially when you took such care with them. Please contact us with your order number and photos via our Contact Us form so we can review this and offer a suitable resolution.

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