Right from booking my parking to meeting and greeting , the process was super easy and professional. All the instructions and emails I received before hand put my mind at ease. Company was very easy t... Ver mais
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I was recommended this company by p&o after I forgot to book the complementary parking by CPS. I booked the day before I travelled. They luckily had space. They were very helpful on the phone and al... Ver mais
Great communication clear and precise, reminder text message day before cruise as a reminder of where to go and drop off details. At cruise port easy to finds look for the blue flag in short stay car... Ver mais
Parking at Southampton was great no problem 18th of July to the August 1 -14 days book again for next year April 12-24 I was charged £140 for 12 days my friend who is coming with me as charged £128... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a family run company operating out of Southampton. We provide both Meet & Greet and Park & Ride services to all Southampton terminals. We are fully insured as well as holding approval to operate from the port authority and are the only company approved by the Trading Standards. We take bookings through our website: www.cruiseazureparking.com with a secure checkout process. Should you have any queries please contact us at bookings@cruiseazureparking.com
Informações de contato
Southampton, Reino Unido
- 07761199341
- Bookings@cruiseazureparking.com
- www.cruiseazureparking.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 23% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We’re always there when I called and…
We’re always there when I called and even phoned me back when they were engaged. Easy to find and car was ready on return , great service thanks
Easiest and most convenient parking…
Easiest and most convenient parking we’ve ever used. Great directions and instructions. Easy to find and both delivery and pickup went without a hitch. Friendly staff too. Would definitely use again.
All worked smoothly
All worked smoothly. I would prefer to know where vehicle is kept (no photo anywhere). Maybe, we might get a shock if it was shown! Hope not. Thank you.
Close to the terminal
Close to the terminal, the person I saw was friendly and explained to me where to collect the car on my arrival.
The only problem was I could not see any one when we went to collect the car the person was sat in his car, that needs to be sorted out.
I used Azure parking at Southampton…
I used Azure parking at Southampton cruise docks. The service was seamless bit when dropping off the car and on collection. The staff were friendly and helpful. I would definitely use them again,
Unreliable if there's a delay.
We were on track to arrive at the port between 11am and 11.30am but the motorway was closed for at least 2 hours during which time we called Azure, who did not pick up, and advised them of our delay via a message. At 12.10 they called us and we advised them again telling them we had just started moving so were unsure how long we would be. They said they would wait until 3pm. Unfortunately there was another accident on the M271 just outside Southampton so we were delayed by another hour at least. We arrived in the short stay car park at 2.30pm but Azure were nowhere to be seen. We called them at 2.41pm to be told by the driver that he was there, even though he wasn't. The call cut off and he did not pick up again after that so we had to find somewhere else last minute to park. It was a nightmare!
On our return we took this up with them but they say their driver's bodycam states he waited until 3pm but they have provided no evidence, I guess because there is none. Despite having used them before they have refused to refund the £150 we paid and they are now ghosting us (very professional). Whilst the lady we spoke to on the day was trying to be helpful, the man on the phone when we called from the motorway and again from the car park was quite the opposite. Presumably he didn't want to wait around until 3pm and nor did he!
Don't risk using this company.
Prompt and efficient
Prompt friendly drop off.
Same for the return collection.
Excellent service
Excellent service at both drop off and pick up very close to the cruise terminals. Competitive price too.
Meet and greet that wasn't
I booked Meet and Greet due to our disabilities, believing it to actually being Meet and Greet as we had experienced on previous cruises and at airports. We even paid extra for the Meet and Greet service. Imagine our surprise to find that your service was not truly Meet and Greet, but park in the car park, quite a walk from the terminal, especially with baggage. Why call it and charge more for a Meet and greet when clearly its not. In fact we were informed at the terminal only CPS were allowed to have such a service.
Booked Meet and Greet service met by a…
Booked Meet and Greet service met by a representative short walk to ship from car park. Return journey representative waiting same place with our car hassle free definitely recommend and will use again a great service
Friendly helpful greeting and a very…
Friendly helpful greeting and a very efficient service system. Very convenient to ship.
The ease of being able to walk from the…
The ease of being able to walk from the car to the boat. Not waiting around for taxis.
Good value (£2.00 more) than being sent on a courtesy bus. Speed of leaving the car park was amazing.
First class service and customer care
First class service and customer care - thank you
Fantastic service and trouble free…
Fantastic service and trouble free parking next to the ship.
Excellent experience …
Very easy to book and information supplied was accurate to find drop off for parking. Representative ready to receive our keys and was there on our return. Very convenient location to the ship. Highly recommend. Excellent service. Thank you!
First class service
Very good communications, great pricing and takes the worry out of leaving your car whilst cruising
Amazing company
Amazing company. Very easy and straight forward. Rang them by mistake when saving their number I to my phone and they rang straight back.
Will always be using them!!
Thanks Guys you are amazing
Was given parking ticket while my car…
Was given parking ticket while my car was in there procession.
Hmm how does that work.
Didn’t refund me either.
You have been warned

Resposta da Cruise Azure Parking
A really great service throughout
A really great service throughout. So easy to book and pay. Professional service and communication throughout. Would certainly recommend.

Resposta da Cruise Azure Parking
Everthing very professional and easy experience 👌 would recommend
Everthing very professional andsmo

Resposta da Cruise Azure Parking
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