Incredible customer service, fast efficent, helpful. We had an issue with a delviery , these guys had it collected and replaced almost next day - exactly what you need in a company, put it right wh... Ver mais
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Veja o que dizem as avaliações
Delivery within 2 working days, a wide range of products that are cheaper than anywhere else, a points reward system to convert into money off orders, aqueous lined hot cups that are fully recyclable... Ver mais
A empresa respondeu
Wonderful service, place the order on Sunday night. It arrived today (Tuesday) really quick delivery! Ordered the black " chicken boxes" they look stunning. Thank you
A empresa respondeu
CupsDirect are just brilliant!! Orders are fulfilled at lightning speed, we ordered late afternoon and the order came the following morning!! The products are great quality and packed really well!!... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CupsDirect Ltd is a UK supplier of wholesale food packaging, drinkware and catering disposables for cafés, takeaways, caterers, hospitality operators, offices, events and multi-site businesses. Founded in 2010, we help businesses source reliable food-to-go packaging at competitive prices, with dependable stock availability, fast UK delivery and helpful customer support. Our range includes paper cups, coffee cups, cold drink cups, takeaway containers, food boxes, bowls, trays, lids, napkins, cutlery, straws, barware and selected sustainable packaging options. We take a practical approach to packaging, offering recyclable, fibre-based, compostable and conventional products so customers can choose the right solution for their service, budget and environmental goals. CupsDirect is trusted by businesses across the UK and Ireland for straightforward online ordering, consistent supply and packaging that performs in real-world food service environments. Our aim is to make packaging procurement simple, reliable and cost-effective, whether customers are ordering everyday essentials or managing larger repeat supply requirements.
Informações de contato
Innovation Centre, Boundary Road., CO4 3ZQ, Colchester, Reino Unido
- 01206 212121
- Support@CupsDirect.co.uk
- www.cupsdirect.co.uk
5,0
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
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Didn’t get Delivery still
13 de outubro de 2022
Resposta da CupsDirect
We thank you for your comments which helps us to improve our customer service. We are sorry to hear about your comments our team have reached out to you directly. As discussed, we can’t schedule deliveries after 4pm but we can change you to DPD or ship to alternative addresses if you would like in the future. Your order was had following timeline:
• Placed: Friday 7th OCT at 16:14 [Free Econ Service Selected]
• Despatched Monday 10th OCT 10:10
• Delivery Attempted Tuesday 11th 12:59 [Business Closed]
• Collect by Customer 12th OCT – 16.54
Well packaged and great communication…
Well packaged and great communication on the delivery company
10 de outubro de 2022
Paper cups
As always great service and product. Next day delivery. Thank you so much
3 de outubro de 2022
Just Awesome
Fast shipping. Great prices. Sturdy shipping cartons and packing. Just awesome. Thanks.
5 de outubro de 2022
Great service as always
29 de setembro de 2022
Excellent service.
Found Cups Direct to have the best price for the foil trays I wanted, and their service was excellent. Good website, good price, quick delivery. No complaints at all! Will use again.
1 de outubro de 2022
Beautifully packed as always
Beautifully packed as always. Great products, good value, nice people, I wouldn't go anywhere else.
30 de setembro de 2022
Avaliação não solicitada
The Best.
Beautifully packed as always - great value, nice people, wouldn't go anywhere else.
30 de setembro de 2022
Resposta da CupsDirect
Hi Nell, thank you for your kind feedback and continued business, it is much appreciated. All the best. CupsDirect.
Easy to use website
Easy to use website, good quality product and speedy delivery.
7 de setembro de 2022
Excellent service again :)
6 de setembro de 2022
Great Customer Service
My experience with this company is regarding the great customer service. Having placed an order with them for the first time, within hours of placing it, I had to cancel it. I called the number provided, it was answered straight away, I wasn’t left hanging on indefinitely and then taken to an automated service. The person I spoke to completed my cancellation with no problem, and a refund was issued straight away along with a confirmation email.
Thank you!
9 de setembro de 2022
The product is quailty but delivery…
The product is quailty but delivery never happened. On day two, items still sitting in warehouse. I wasted my day and time waiting at home on the first day. I had to get someone to take me to the depot. Anyway CupsDirect sorted out my delivery cost.
7 de setembro de 2022
Excellent service from start to finish
11 de setembro de 2022
Quick delivery excellent service
7 de setembro de 2022
EXCELLENT SERVICE
EXCELLENT SERVICE, order the cups one day and they arrive the next working day
5 de setembro de 2022
Brilliant company
Brilliant company, great customer service, and understanding of the product. They delivered early to help me out. Highly recommend.
7 de setembro de 2022
Resposta da CupsDirect
Hi thank you for your business and taking the time to review our service, i'm glad to hear the delivery of PET cups went well. All the best. CupsDirect.
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