Beware of ordering from this company. If the items are unsuitable you may have difficulty obtaining a refund. I received an order in July and returned a dress within the 14 day period. I heard... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Beware of ordering from this company. If the items are unsuitable you may have difficulty obtaining a refund. I received an order in July and returned a dress within the 14 day period. I heard... Ver mais
A empresa respondeu
Purchased 3 dresses in the sale to try them for fit quality and service. The delivery was quick. The quality of the clothes far beyond expected and not cheap looking. Sizing very good and accurate, ma... Ver mais
A empresa respondeu
I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... Ver mais
A empresa respondeu
Simple order and returns processes, superb customer service and good quality, well fitting clothes all at great prices. I was so fed up with being ripped off by other plus size stores, appalling cus... Ver mais
A empresa respondeu
CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!
8 Helix Business Park, CH65 4LR, Ellesmere Port, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've got some really nice items, but some of it is too big. I read the reviews before hand and was prepared for this but still too big on a lot of items. However I do really like what I've got so left a high review on style and practicality and the fact this site offers to do clothes for larger women. And stylish. So thank you!
Order ID: CW201412

Resposta da CurveWow
Fantastic range of items,easy to order,very fast delivery service. Lovely dresses recieved exactly how they are described. Will definitely be ordering again.
Order CW202155

Resposta da CurveWow
Order ID - CW191363
First time using CurveWow so I was a little hesitant to place an order. The delivery time was really quick about 6 days. I was impressed with the quality of the items and the cost, as to sizing I would say they are quite generous. I kept two of the items ordered and returned the rest (ordered two sizes in each). The return process was straightforward but beware you have to be patient! It has taken 4 weeks for the money to go back into my account. I chased up the return on a number of occasions, it's impossible to speak in person but to be fair emails were replied to usually within 24 hrs. So overall, I will use them again in the future.

Resposta da CurveWow
Ordered a dress way over a month ago sent back as way too big ( my part ordering wrong size ) I sent it back pretty quick and still waiting for a refund they haven’t even accepted my parcel apparently after over 30 emails back and forth over the weeks they keep asking me the same questions does my head in so wrong

Resposta da CurveWow
They really need to sort their refunds out. After claiming they didn't receive all of my refunds on a previous order, because I liked their clothes I decided to try and give them another chance. I have recently had to return items from two different orders, I send them back in the same package. One return has been processed (eventually, they received it on the 13th and we are now on the 27th) and the other hasn't. I think I've had enough of this company now unfortunately.

Resposta da CurveWow
Love the dress I bought and delivery was spot on.
I’d recommend curvywow 10/10

Resposta da CurveWow
The dress looked fabulous online but when it arrived the quality was poor - an overlocked hem on a £40 dress! The cut and fit was also bad so it was returned.
I waited 10 days before I contacted them regarding the refund confirming to them the date they had received my parcel
back (I checked the tracking number online). I had a reply stating that it hadn’t yet arrived in their warehouse and to provide the receipt with the tracking number which I did and hey presto! I was refunded immediately.
My advice to you is keep your receipt should you ever have to return something and check the quality of the item before you decide to keep it as there are better made, cheaper ones on the high street.
I was hoping to be able to write a rave review but I always give an honest experience whatever I’m reviewing.

Resposta da CurveWow
I am very disappointed with the customer service from this company. No communication at all from them about my 2 returned orders. Of mine 1 containing 3 dresses and the other package containing 1. I have been waiting for a refund for about 3 weeks now and still haven't heard anything from them that a refund is being processed nothing. I can't even call them as they don't provide a number and I've emailed them privately and on their website also and yet still nothing. I just want my refunds back 🤦♀️

Resposta da CurveWow
Quick delivery, great product very happy with my new jumpsuit.

Resposta da CurveWow
Quick delivery and a great quality, reasonably priced dress.

Resposta da CurveWow
Always see the adverts come up on Facebook and love your models. They all look so gorgeous. Decided to order a few things. Love the fit of these, however, I feel you should advertise better on if the tops etc have padding. Also have ordered a swimsuit previously with this issue and very high up on the legs/bum. It’s ok. Tu would prefer to cover more of that part. Order number- CW199408.

Resposta da CurveWow
If I could give no stars I would. Ordered a swimming costume which was no where near true to size - ordered a 16 and was more like a large 18. On the basis of this I had to return it only to find they do not refund the £5.99 delivery fee. It also took a whole month to get my refund for the item. Absolutely disgusting when it is an issue with their sizing and out of my control. Will be pulling the card transaction for the remaining £5.99 out of principle. Avoid avoid avoid!

Resposta da CurveWow
Ordered several items, good sizing, style, colour and material. Delighted with my purchase and will definitely shop again with Curve Wow.

Resposta da CurveWow
Quick delivery , easy to use web site but overall the clothes are beautiful . It’s hard to get nice dresses when your a plus size that’s not old fashioned so curvewow is a god send . I’ve had a few dresses and I love them

Resposta da CurveWow
Well ok I gave them the benefit of my doubt but NO 3 weeks gone now and I still haven't received my REFUND. Curvewow. This is disgusting I will go to consumer rights if I haven't recieved it in 24hrs

Resposta da CurveWow
I followed the returns procedure, and tracked my parcel back to the company.
There was no acknowledgement of parcel being received, and no communication regarding refund until after I emailed to check.
The company suggests 10 working days to process refunds, but in reality it's taking several days longer.
The lack of communication is frustrating
- After receiving the generic reply to my review, I'd like to share the reality I experienced.
It took 15 working days, that's 21 calendar days, to process my return. And that's not inclusive of the further four working days for the money to return to my account.
I have another return being processed at the moment, today was Day 10 (working days), and I have had, as yet, no communication regarding my latest return and refund.

Resposta da CurveWow
Still awaiting a refund. They received the items back on the 30th of Jan. Sadly had to chase a few times. Very poor customer service. Sent another parcel back yesterday let's see how long that one takes. N what excuse they use.

Resposta da CurveWow
I love this site. They have affordable yet trendy clothes for all sizes. The delivery is always excellent and the quality of the items speak for themselves. Overall very happy customer 😊
Ref: Order #189517

Resposta da CurveWow
I really didn't know what to expect when I ordered my dresses. Well I needn't have worried. They are beautiful, well made and the design actually makes me look slimmer than I actually am! What a bonus! And such an amazing price too. Very fast delivery too. definitely going to use this company again and thoroughly recommend them.

Resposta da CurveWow
Shocking customer service and returns process.
I purchased 2 dresses in January snd returned one of them for a refund and they have refunded the wrong dress
leaving me £14 out of pocket.
The return process is very slow as it takes 2 weeks to get a refund acknowledgement and they are trying to say that I returned the lower priced dress which I still have hanging in my wardrobe.
They are also now not responding to my emails.

Resposta da CurveWow
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