CurveWow Avaliações 

603
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Beware of ordering from this company. If the items are unsuitable you may have difficulty obtaining a refund. I received an order in July and returned a dress within the 14 day period. I heard... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased 3 dresses in the sale to try them for fit quality and service. The delivery was quick. The quality of the clothes far beyond expected and not cheap looking. Sizing very good and accurate, ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simple order and returns processes, superb customer service and good quality, well fitting clothes all at great prices. I was so fed up with being ripped off by other plus size stores, appalling cus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de roupas Plus Size

Escrito pela empresa

CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

603 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(603)

48 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Stuck with a dress I can never wear!!

I ordered a dress which I really liked and it fitted well. However the dress is full of static! I tried EVERYTHING (that wouldn’t damage the dress) to get the static out of the dress but unfortunately couldn’t. It completely sticks to my body when I try it on (which is very unflattering and not how it looks online on the model) and it makes my hair stand up. It also gives people beside me static shocks and whatever I touch gives me a static shock when I try it on. I was over the returns policy days, however as the dress was faulty I hoped that I would be able to send it back (it still has tags on and has only been tried on in my house) and get a refund. I contacted customer services and whilst they did say they could send a replacement out, I declined as I know by the material of this dress it would do the same. So so disappointed as I now have a dress that I can never wear. Such ashame as I had recently found this site and had ordered a few items for holiday. Definitely not reflective of the way it looked on the website!!

1 de julho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Debbie,

I'm sorry to hear you've had an issue with your item.

Unfortunately static isn't classed as a fault therefore we can not accept returns for this outside of our 60 day return policy. There are many ways to remove the static from the item, one of which is to wash the item and include fabric softener in the wash.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

Would happily order again

Ordered a dress. Not through their fault but really didn’t suit me. Very easy return and refund process. Received refund sooner than they advised. Definitely would order again.

22 de maio de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Charlotte,

Thank you for taking the time to leave an honest review.

We're so glad you're happy with your experience shopping with CurveWow!

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

Basic black leggings…

I purchased the basic black leggings and they are sooo nice! The fabric is soft and supportive and the waist is high which I like! Would recommend sizing down.

9 de julho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Tracy,

We're so glad you're happy with your order.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

Coral lace skater dress

Everything! Great customer service, item arrived quickly and well packaged, very comfortable and beautiful dress, this is my new go to company!

15 de maio de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Jane,

We're so glad you're happy with your CurveWow order.

Thanks,
Laura

Avaliado com 3 de um total de 5 estrelas

Curvewow Keyhole Midi dress black pink…

Curvewow Keyhole Midi dress black pink floral - I have washed the item once as per care instructions on the label, 30 degrees, delicate wash. I made sure there were no items in with it as it is such delicate material and I did not put it on a spin cycle.
It has discoloured in several areas and also started to rip at the mid section after just one wash.
I am so disappointed. It, in my opinion, wasn’t cheap at £35 and I really love the dress but I am really upset that this has happened after only one wash.
You do expect much better when you’re paying upwards of £30 for a dress.

Have contacted via email and provided pictures to curvewow and requested a replacement dress be sent out. So will wait and see what the response is!

27 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Beth,

I'm sorry to hear you've had an issue with your item.

You can send this back to us for an exchange or a refund. This information has been sent to you via email.

Thanks,
Laura

Avaliado com 4 de um total de 5 estrelas

Khaki jumpsuit

Ordered a khaki jumpsuit was lovely but didn’t fit right needed a bigger opening gap as couldn’t get in it so had to send it back
Had a few things from here never had a problem before

18 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Andrea,

I'm sorry to hear the jumpsuit wasn't quite right for you but we're glad to hear you're happy with your other orders.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

No need to size up, great plus size clothing

I'm so used to having to size up to get an accurate fit that my order ended up being too big! Actual accurate sizing and pictures and nice speedy delivery.

9 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Lotti,

We're so glad you're happy with your experience shopping with CurveWow.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, amazing quality of outfit.

4 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Louise,

We're so glad you're happy with your experience shopping with CurveWow.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

I had never bought a dress from here…

I had never bought a dress from here before, but I’m so glad I did! It was absolutely perfect on me super flattering and incredibly comfortable. The sizing was spot on, which is always a relief when ordering online. Couldn’t be happier with my purchase!

6 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Miss Garcia,

We're so glad you're happy with your first experience shopping with CurveWow.

Thank you for taking the time to write such a lovely review.

Laura

Avaliado com 1 de um total de 5 estrelas

Missing parcel, no accountability, shocking Customer service

After my own bad experience with curvewow of a missing parcel I see numerous other similar complaints of parcels going missing after paying extra for high cost “quick” postage.
When contacted CurveWow give extremely blunt, short responses denying any responsibility and simply “ we cannot help further”. They take zero accountability for their actions and the legal contract they have to safely deliver a parcel.
Whilst the quality of the clothes is hit and miss, I needed an item urgently for a last minute event. Cue ordering and paying extra for delivery and eventually the parcel is marked as delivered. But no parcel appears. 5 days of searching the parcel appears dumped on my doorstep by the fairies it would appear as the delivery photo shows nothing but someone’s foot and the ground, no door no evidence it’s even my address.
I have politely contacted the company regarding the missing parcel and the refund of my additional postage to be met with “no refund given”.
Customer service is abysmal and I am now taking this complaint to external agencies as this is not the first time I have been scammed by this company.
I strong suggest all buyers avoid this company and spend their money on a reputable brand with better customer service.
Edit- the responses on here are more detailed and polite than the actual customer service which says plenty

5 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Katherine,

I have looked into this for you and can see that our customer service team tried to help you throughout. We opened an investigation into your missing parcel right away even though it was marked as delivered next working day to your address.

You then found your parcel therefore we closed the case.

I have refunded you the extra cost for your Next Day Delivery fee.

Thanks,
Laura

Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!! There seems to be a recurring theme here in the reviews - damaged parcels, items not arriving. I reported over 2 months ago that half my order was missing from my damaged parcel. Same message as everyone else "delivery driver being interviewed - can't confirm when you will receive refund". This is unacceptable. I am at a loss, I have paid for items I haven't received.

4 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Christina,

Please can you respond to my request for more information so I can look into this for you?

Unfortunately with the information provided I can't currently match this review to an order.

Thanks,
Laura

Avaliado com 1 de um total de 5 estrelas

Normally great,cant send itam back,nice…

Normally great,cant send itam back,nice in the page but looks like a sheet or bathroom towel when on,bought itams in the last love them! I have no returns label and no contact details, but reasonly good dilivery hence 1

2 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Ms Hinton,

I'm sorry to hear that you aren't satisfied with your latest purchase.

We offer free returns from UK and Ireland.

Please contact us at hello@curvewow.com so we can assist you with your return.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

True to size

Second time ordering and did not disappoint. It’s hard trying to find decent plus size clothes that actually fit nice these days. All the clothes fit lovey, true to size and I love how the fabric is stretchy. I will definitely be ordering again

2 de junho de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Abigail,

We're so glad you're happy with your experience shopping with CurveWow.

Thank you for taking the time to write a lovely review.

Laura

Avaliado com 4 de um total de 5 estrelas

I loved the red pleated dress.....but

I loved the red pleated dress. Going to a wedding in Italy so thought it would be lovely. Unfortunately I am too big (or very curvy) to make pleats look good so it has to go back. It's Thursday

, we go to Italy on Sunday...........No dress 😱. On the positive side I paid for next day delivery and it came the next day so hopefully the returns process will be just as good.

8 de maio de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Bev,

I'm sorry to hear that the dress wasn't quite right for you.

We do offer Saturday delivery if ordered before 3pm on Friday if you want to try anything else.

You can use our free return service to send the dress back.

Thanks,
Laura

Avaliado com 5 de um total de 5 estrelas

Really like the dresses on this site…

Really like the dresses on this site but I order a few styles & sizes to get the right one.
The return & refund process is very straight forward & the customer service has always been great for me.
Love the quality of the clothes & I'll definitely keep ordering!

2 de maio de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Joanne,

We're so glad you're happy with your experience shopping at CurveWow.

Thanks,
Laura

Avaliado com 2 de um total de 5 estrelas

REFUNDS NO SHOW....Clothing is of good…

REFUNDS NO SHOW....Clothing is of good quality. Unfortunately I've not had a good experience with refunds. Been waiting since Jan. Emails saying slow process but now May and no joy. So I'm reluctant to purchase again.

25 de abril de 2025
Avaliação não solicitada
logotipo da CurveWow

Resposta da CurveWow

Hi Gretta,

Unfortunately I can't find your order based off the information provided in this review.

Please can you provide more information so I can look into this for you?

Thanks,
Laura

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