I recently bought your deep‑dive non‑wired swimsuit, and I can honestly say it’s the most comfortable and flattering swimsuit I’ve ever worn. As a 34GG–H, I never feel confident without wires — but... Ver mais
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I recently bought your deep‑dive non‑wired swimsuit, and I can honestly say it’s the most comfortable and flattering swimsuit I’ve ever worn. As a 34GG–H, I never feel confident without wires — but... Ver mais
A empresa respondeu
Purchased via asos… they do not let you return to asos so you send direct back to them but no acknowledgment of returned goods, nor do they issue the refund. Items were sent over a month ago had t... Ver mais
A empresa respondeu
I accidentally ordered my usual size in the Luxe Strapless bra, but I need to size down a cup when wearing strapless and didn't realise until I'd hit the Pay Now button! That's what you get for la... Ver mais
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I bought my order via Brastop and I must say I am pleased with the quality and fit of the product🥹❤️😍 I almost cried when I tried it on. It’s so hard to find quality bra’s that fit well, definitel... Ver mais
A empresa respondeu
Curvy Kate creates D to K cup lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve. We aim to empower you to feel confident, proud of your curves, and ready to take on the world!
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I bought my order via Brastop and I must say I am pleased with the quality and fit of the product🥹❤️😍
I almost cried when I tried it on. It’s so hard to find quality bra’s that fit well, definitely going to be a forever customer!
With love all the way from South Africa!🇿🇦

Resposta de Curvy Kate
I accidentally ordered my usual size in the Luxe Strapless bra, but I need to size down a cup when wearing strapless and didn't realise until I'd hit the Pay Now button! That's what you get for late night shopping at 11pm - clearly I was tired!
I immediately placed another order for the correct size I wanted and emailed customer service to ask if my first order could be cancelled to avoid having to return and lose the postage fee.
Alison emailed back at 8.30 the next morning to say she had cancelled the order and initiated a full refund, so pleased with the service as usually the answer is to return once delivered but thankfully I don't have to worry about that on this occasion due to Alison's great service.

Resposta de Curvy Kate
I recently bought your deep‑dive non‑wired swimsuit, and I can honestly say it’s the most comfortable and flattering swimsuit I’ve ever worn. As a 34GG–H, I never feel confident without wires — but this swimsuit has completely proved me wrong.
Thank you so much. Please don’t ever discontinue it! Hoping more colours will come soon!

Resposta de Curvy Kate
Purchased via asos… they do not let you return to asos so you send direct back to them but no acknowledgment of returned goods, nor do they issue the refund.
Items were sent over a month ago had to go to credit card company to rectify.

Resposta de Curvy Kate
I had an issue with the returns portal and receiving emails with my qr code and labels. I contacted customer services and was helped by a lovely lady named Alison and she honestly couldn’t help enough. Her customer service was amazing and she sorted my issues out without any problems.

Resposta de Curvy Kate
Very disappointed with the sizing of the brand - As a brand marketed for bigger chested girlies, i expected accurate sizing.
I have been a 34DD for the last 12 years, I ordered 2 bras from there and I can't even fit half a boob in them.
Fabric is great, but sizing isn't it.

Resposta de Curvy Kate
Purchased a multi use bra as I was looking for a decent strapless one, followed their guidance for size and it wasn’t much different from what I normally wear, well what can I say , it was the worst strapless bra ever purchased cups were far to big and ugly and it is unwearable, I have purchased 40 gg as a normal bra from other stores and they fit ok ,there is just too much fabric for it to be a comfortable fit , would not recommend

Resposta de Curvy Kate
Really love the quality of bras, and at such an affordable price. Love the range and selection of designs available!

Resposta de Curvy Kate
Usually order from bravissimo but bra wires keep snapping so tried curvy Kate as I am a bigger bust and they seemed to have some nice designs!
Order arrived very quick and I was hopeful by the feel of the material and the strap sizes as well as the way each bra was made. They felt good quality.
However when I tried them on the fit was beyond poor. I have been measured professionally and understand myself to be a cup size E however in some bra’s an F fits better due to the styles. So I ordered a mixture of E and F. None of them fitted me. They were all too small! Really disappointed as it’s really hard to find bra’s that are good quality lately that have nice designs and fit a larger bust.

Resposta de Curvy Kate
Disappointed … the bras used to be extra! But the iron part is coming out on the side and injured my breast . I wask my lingerie careful , using a net… I bought 4 bras , same cut , same size : they all finish by injuring my side of my breast….

Resposta de Curvy Kate
Shopped in Black Friday sale, quite expensive in general but found 2 bargains, shipped today. Then had a random £19 refund and saw then I had an email that a bodysuit I ordered was out of stock and thus refunded me. So frustrating, then offering me an 11% discount code only for a month when the website itself has 15% off so what is the point? Minus letting a new customer down. I’d rather not have either item now. Won’t shop again

Resposta de Curvy Kate
Ordered two bras in two sizes expecting to just keep one but we such good quality I kept two. Really well made and true to size. Returned two that I ordered in the next size up (as I hadn’t bought from this brand before) and refund was next day. Super impressed with price and quality - I have a smaller dress size but large cups (34G) and the shape and support was amazing and balcony so not poking out over the top of necklines. Definitely ordering again.
I placed an order for next day delivery and my heart sank when I found out it was Evri :( true to form, next day (Tuesday) ended up being 4 days - Curvy Kate customer service were fab, they refunded my next day charge. Unfortunately the bras came too late and I got some from another shop but I will definitely use CK again and can’t fault their customer service x
Absolutely awful customer service!
Returned 1 bra and 2 briefs. Both never worn.
They only refunded for the briefs.
Customer service dont answer the phone nor do they respond to emails
Buyer beware!! As far as im concerned they have stolen my money
If you are from the Netherlands, don't but here. I orderd two bra's and the sizing was wrong, even tho the conversion table said it should be the right size. Then when I returnd the package and the track and trace proved it was returnd, Curvy Kate did not proces my return. So now it seems I have to pay over a 100euros for two bra's I no longer have. Customer service is very slow and so far not very helpfull. If you live in the UK it's probably fine, can't say, but anywhere else it's not worth the trouble.
I am a first time buyer of curvy Kate and super disappointed because their return portal does not work. I’m not getting very much help through their support and super pissed. I’m stuck with an item that doesn’t fit me well and it cost me like $90. All I want is my money back because the return say that I have up to 90 days but the stupid E global system doesn’t even recognize my order number CK-7896-CA. I’m very unhappy as a first time buyer and do not recommend buying anything off this website unless you’re in their country.
A bra came faulty, one phone call later and a replacement is on its way, free of charge, with no return required as we were told to recycle it! Alison was so helpful on the phone, would 100% recommend as they clearly care about their customers a lot
They keep changing the designs and not the model numbers. You think you're getting the same thing you've ordered before but it's not even close. Their new idea of a moulded bra is one that can't provide any form, shape, or proper coverage. It's so cheap it slumps into a pile
Unable to return the bras I purchased because I live in Canada despite nothing stating otherwise on their website. Customer support is useless. Website says I can send them back minus a certain amount for shipping but when I put my order number into their return portal im told my bras are not eligible for return. The same thing occurred with "parfait" bra website. Total scammy behavior on their part, as I am now stuck with $200 worth of bras that dont fit and are useless to me.
So impressed. Not only great support in your bra, but great support in their customer service team!
My bra had succumbed to the dreaded wire poking through and it was just over 5 months since I'd bought it.
I was sceptical, but thought I would reach out to see if there was anything the team could support with. My enquiry was received quickly and friendly, and I was offered a new replacement bra as it was under 6 months old.
I'm so impressed. Bra's are hard enough to find, without the standard issues. But to find a great bra and a great company is so refreshing.
It's wonderful to see brands that react like this to their customers.
I'll 100% be continuing to buy from Curvy Kate.
x

Resposta de Curvy Kate
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