CycleStreet Avaliações 

160
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rang yesterday, bike in at 8.45 today all work done and ready for 2pm, really friendly fellas and great service, would highly reccommend.

Avaliado com 5 de um total de 5 estrelas

Jon n the team really look after you nothing is 2 much trouble great service speedy repairs but would advise booking 2 get a slot as they get busy. They will always keep u up 2 date with repairs plus... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good non rushed assessment of what we wanted from purchased bikes as first stage. Opportunity to try out in carpark more than 1 bike. Time to go away and reflect. Good experience then of ordering chos... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Since we bought our bikes in summer 2020, Cycle Street have been most helpful in keeping us on the road. Even earlier in the year when, because of an orthopaedic problem, one of us needed shorter cran... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Conserto de Bicicletas
  3. Bicicletário
  4. Loja de artigos esportivos

Escrito pela empresa

What's in-store @ CycleStreet York? Electric Bikes, Bikes, Bits, clothing and repairs - thats what we do, and we do it well! Our hand picked range covers most budgets across most sectors, and its growing daily. We are experts with Electric bikes, we focus on quality rather than price, specialising in Bosch and E-Bike Motion particularly. Our brand choice is focussed, and chosen for each brands merit. Scott, Bergamont & Orbea lead the main charge, with Cinelli and GT covering the gaps, whilst Children's bikes are expertly covered by Frog's innovative lightweight range. Setup in 2010, we are the only inner city store with off street parking! We are all enthusiasts, we all ride daily, most of us race albeit we wont be challenging the Brownlee brothers just yet! So, See you soon


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

160 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(160)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good service Despite a few problems

Okay, these guys did not get it right first time but they have tried their best to get it right. The first time they made a mistake but errors happen and they have done everything they can to sort it out. This is good customer service so I would have no hesitation despite the issues I’ve had, in recommending them
They obviously care and given Im a new customer They have tried to sort everything out efficiently and politely and You can’t ask for more than that.

9 de julho de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Thanks for the 4 star review John, it's a pity you knocked us down a point for fitting what we had in hand to get you going whilst we sourced the right part to meet your needs.

The correct part arrives tomorrow, once fitted hopefully we could gain the illusive 5th star?

thanks
Jon

Avaliado com 5 de um total de 5 estrelas

Great service yet again

Great service yet again. Kept informed as to when parts would arrive. Once they did, bike was booked in to have them fitted. Ridden 170 miles since. Carbon bars...a big thumbs up from me.

2 de julho de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Thanks John, always a pleasure!

Avaliado com 5 de um total de 5 estrelas

With having a 100 mile bike ride in…

With having a 100 mile bike ride in just two days time, I needed urgent help fixing my gears, and re-alligning my derailleur. CycleStreet could not have been more helpful. They sorted it in no time at all and now my bike is like new. Great service, great people, and very reasonably priced. One happy rider. 😁

26 de junho de 2024
Avaliação não solicitada
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Resposta da CycleStreet

fabulous feedback Brett, great to hear!

Avaliado com 5 de um total de 5 estrelas

Replacement of brake disc rotor

Replacement of brake disc rotor. Parts researched and ordered in advance, then fitted while I waited so quickly back on the road. Staff helpful as always.

7 de junho de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Thank you!

Avaliado com 5 de um total de 5 estrelas

Great to talk to and made the…

Great to talk to and made the experience of buying a E bike really easy to understand, came away feeling comfortable thankyou Daniel and team.

11 de junho de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Excellent Frances!! enjoy your fab new bike!

Avaliado com 5 de um total de 5 estrelas

Brilliant service every time at this…

Brilliant service every time at this shop. Took my bike in for a full service but instead they identified the bits that needed doing and just did them, saving me a shedload of money. So helpful. Thank you.

3 de junho de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Nicola, we find it pays to be honest and think rather than blanket charges.
This way we overdeliver and the customer returns!
Thank you
Jon

Avaliado com 5 de um total de 5 estrelas

range of bike check ups

offer a range of bike check ups. this time I went for their 6 month tune up. Quick and effective system to book in and collect. Also good that they send you reminders of your next tune up

17 de maio de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Excellent Henrica, always a pleasure!

Jon

Avaliado com 5 de um total de 5 estrelas

Full Service of bikes excellent staff and fantastic bikes ! .…

My husband and I purchased our Bergamont bikes from Cycle Street one year ago and had the best service from highly trained informative staff , the bikes have been nothing short of excellent , so smooth and easy to ride . Cycle Street have just done a full service on the bikes free of charge as it was within a year of buying them and again the service was excellent , and the bikes are running even smoother now 🤗

29 de abril de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Lovely comments, thank you very much! glad to read they are still hitting the spot!

Avaliado com 5 de um total de 5 estrelas

These guys rock

These guys rock. I have been using them for years. They are unfailingly courteous and sympathetic; they go the extra mile to sort out your problems, and they are remarkably competitive on price. I went in this weekend with one flat tyre, a further suspected flat tyre (on a different bike) and a suspected dodgy tyre pump. They sorted it ALL out in 30 minutes of me entering the shop (without an appointment) and charged me under £15.
There is also easy parking next to the shop, which is remarkable for (almost) central York.
Seriously, use these guys. Top people; top service; reasonable pricing; great car parking.

20 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The local experts and great service

We have always bought our bikes from Jon and his fantastic team at Cyclestreet and once again our recent experience of getting my 15 year old son's bike there has been just great! Would always recommend the team as their knowledge is second to none and they really think about what the individual needs.

8 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service, efficient and friendly.

Wonderful service. Best of the cycle repair workshops in York in my experience. Nothing is too much trouble for this friendly company. Honest about what needs doing and no unexpected charges. Neil kept me informed through out. They treat the cheaper bikes like mine as well as the more expensive makes. Just ridden my bike back home after an annual service and it goes like a dream.

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service

Took my bike in as the chain kept coming off. They gave it a full service. All working great now. Also had a problem with my sons brakes on his bike. The gent sorted this for no extra cost. Very friendly guys and fast and efficient service. Would highly recommend.

27 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top Class Service.

They repaired my bicycle in a couple of hours and it was as good as new! I was given some very helpful advice too.

Effective, friendly and helpful staff. I'll definitely be going back!

22 de março de 2024
Avaliação não solicitada
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Resposta da CycleStreet

Perfect feedback Maxwell, thank you!

Avaliado com 5 de um total de 5 estrelas

Great work and customer service

As always amazing customer service. Felt like my bike was in surgery this week but Cycle Street made sure all fears were allayed. Kept me informed and made sure all work was done under warranty. Even got loads of advice on cleaning bike well with good industry practices. Could not have asked for more professionalism!

19 de março de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

We try our best Bibhash! Thank you!

Avaliado com 5 de um total de 5 estrelas

A cycle shop you can trust

I am a repeat customer who isn’t an all out keen cyclist but the team always treat me with respect and service my bike.

Great value for money, great service and great communication. A company you can trust.

16 de março de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Fabulous feedback Kieron, we aim to be just like that. Thank you!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The folks at Cycle Street in York provide an excellent service. I had some technical issues with a new bike that I'd bought elsewhere. Cycle Street have sorted out the problem which involved working with the manufacturer to get to the bottom of the issue and fit new parts.

7 de março de 2024
Avaliação não solicitada
logotipo da CycleStreet

Resposta da CycleStreet

Great to hear we hit the spot Nick. thank you.

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