First time using the scheme, It would be a lot easier for all concerned to be able to just issue a e-voucher for say £1500 that could then be used in any bike retailer that has signed up to the scheme... Ver mais
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Veja o que dizem as avaliações
the actual sign up is easy the customer service is good as well when you call. I would say research the exact value of the bike because it needs to be correct. I am riding the 4 miles to work ea... Ver mais
A empresa respondeu
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Ver mais
A empresa respondeu
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Informações de contato
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Reino Unido
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Excelente
1 mil avaliações
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First time using the scheme
First time using the scheme, It would be a lot easier for all concerned to be able to just issue a e-voucher for say £1500 that could then be used in any bike retailer that has signed up to the scheme
6 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Easy peasy
Very easy process and a great scheme. First time using it but would definitely recommend this.
30 de julho de 2026
Resposta da Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're so happy to hear you found the process easy and would recommend us! We appreciate your positive feedback.
Kind regards
Pure Card Team
Resposta da Cyclescheme
Hello Michele,
Thank you for taking the time to leave a review.
We do appreciate your positive feedback regarding our Cyclescheme.
Kind regards
The team at Cyclescheme
Really simple to do i am very happy
the actual sign up is easy the customer service is good as well when you call.
I would say research the exact value of the bike because it needs to be correct.
I am riding the 4 miles to work each day on a new ebike and save a large amount of money doing so
23 de julho de 2026
Resposta da Cyclescheme
Hello Kevan,
Thank you for taking the time to leave a review.
We are so happy to hear that our sign-up process was easy for you and that our customer service was helpful when you called. We appreciate your valuable feedback regarding the bike's value. It's wonderful to know you're enjoying your e-bike commute!
Kind regards
The team at Cyclescheme
Overall the process was simple
Overall the process was simple, the communication both written and verbal was on point and helpful.
13 de julho de 2026
Resposta da Cyclescheme
Hello,
Thank you for leaving a review.
We're so glad to hear that our process was simple and that our communication was helpful and on point for you. We truly appreciate your positive feedback!
Kind regards
The team at Cyclescheme
Everything went smoothly
Everything went smoothly, and the guys in the shop were helpful
29 de julho de 2026
Resposta da Cyclescheme
Hello Mr Bowden,
Thank you for taking the time to leave a review.
We're so glad everything went smoothly for you and that our team was helpful. We appreciate your kind words!
Kind regards
The team at Cyclescheme
This was so amazing
This was so amazing, I got my bike refurbished and since there was some money left, the remaining was left on a gift card that I can use for any future service.
Cannot recommend it enough.
23 de julho de 2026
Resposta da Cyclescheme
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with your bike refurbishment.
We truly appreciate your recommendation!
Kind regards
The team at Cyclescheme
easy and efficient
25 de julho de 2026
Resposta da Cyclescheme
Hello Celene,
Thank you for taking the time to leave a review.
We do appreciate your kind words and feedback.
Kind regards
The team at Cyclescheme
Resposta da Cyclescheme
Hello Alan,
Thank you for leaving a review.
Thank you for your wonderful review! We're so pleased to hear that you had a smooth experience and are very happy with your new bike. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
Resposta da Cyclescheme
Hello Stephanie,
Thank you for taking the time to leave a review.
We're delighted to hear that our process was simple and perfectly suited your needs. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
What a great idea !
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow through with it ! I'm delighted with my bike and looking forward to getting out and about .
16 de julho de 2026
Resposta da Cyclescheme
Hello Philip,
Thank you for taking the time to leave a review.
We are so glad to hear that you are delighted with your new bike and are looking forward to exploring! We understand that life can present unexpected challenges, and we appreciate you choosing us during this time. We wish you many happy adventures.
Kind regards
The team at Cyclescheme
Works ok sort of.
Worked fine in that I got the bike through work. But once I had submitted my application the cycle scheme account site becomes some sort of accessories retail site and anytime I wanted to log in to my account I was taken there. When I called their help line he was useless telling me I had to get my company to do something to get me logged in again. I didn’t need to do so. The bike came as expected. So they do the job but don’t bother trying to log in to your account once you submit the application and it’s approved. But if you do need to it could be difficult. Use another scheme if you have a choice.
(Folowing the reply below I'm adding: Thank you for this explanation which clarifies the matter. I don't know why there are no records of my issue as I phoned your number on 3rd July and spoke to someone who obviously did not understand the issue and so could not give an explanation as you have now.
All sorted now anyway thank you.
4 de julho de 2026
Resposta da Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
Unfortunately, I cannot see any notes on the account regarding the issues you have had, however to try and shed some light on this.
Cyclescheme is hosted on our benefits platform called Extras. Extras contain a lot of the other benefits we offer, however you would have a personal dashboard that holds the benefits you have interacted with/used (in this case Cyclescheme).
When you request a certificate, you are also creating an Extras login, however your employer has chosen to manually approve these logins (which is where the issue/delay would have come from), and why you where told to speak to your employer directly.
I hope that sheds some light on what I believe happened here.
Kind regards
The team at Cyclescheme
Great experience
Great experience
The whole experience end to end is so easy and hassle free and everything can be done online. Very happy with my new bike
7 de julho de 2026
Resposta da Cyclescheme
Hello Peter,
Thank you for taking the time to leave a review.
Thank you for your wonderful review! We're so pleased to hear that you found the entire process easy and hassle-free, and that you're very happy with your new bike.
Kind regards
The team at Cyclescheme
It was quick and easy
It was quick and easy, I found the bike I wanted easily. The process of getting the voucher and redeeming it with the retailer was seem less.
10 de julho de 2026
Resposta da Cyclescheme
Hello Ian,
Thank you for taking the time to leave a review.
We're so glad to hear that finding your bike and the entire voucher process was quick and seamless for you. Your positive feedback is truly appreciated!
Kind regards
The team at Cyclescheme
Great savings using the cycle to work …
Great savings using the cycle to work scheme for employee's and such an easy process to follow.
15 de julho de 2026
Resposta da Cyclescheme
Hello Dean,
Thank you for taking the time to leave a review.
We're so glad to hear you found our cycle to work scheme beneficial and the process straightforward. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
So easy to get through the cycle2work…
So easy to get through the cycle2work scheme system, excellent job
15 de julho de 2026
Resposta da Cyclescheme
Hello Dave,
Thank you for taking the time to leave a review.
We're so happy to hear our cycle2work scheme was easy to use. Thank you for your kind words!
Kind regards
The team at Cyclescheme
Super easy to apply
Super easy to apply, and the comms are spot on for frequency, information, and length.
The process is straightforward and carefully explained.
15 de julho de 2026
Resposta da Cyclescheme
Hello Lucy,
Thank you for taking the time to leave a review.
We're so happy to hear that you found our application process easy and our communication clear and informative. We appreciate you sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Resposta da Cyclescheme
Hello Innes,
Thank you for taking the time to leave a review.
We're happy to hear that our product is clear, easy to use, and speedy for you. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
SImple and fantastic value
The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be even better. Very happy with my new shiny dark red bike and it goes like the wind!
10 de julho de 2026
Resposta da Cyclescheme
Hello Kevin,
Thank you for leaving a review.
We are so happy to hear that our process was simple and that our calculator was helpful in finding the perfect bike for your needs. It's wonderful to know you are enjoying your new dark red bike and that it goes like the wind! Thank you for sharing your positive experience with us.
Kind regards
The team at Cyclescheme
Cycle to Work Scheme
The whole application process was straightforward and worked really well. I was able to secure the bike of choice at a local retailer that I had confidence in and easy to get too for collection and bike tune.
10 de julho de 2026
Resposta da Cyclescheme
Hello Andrew,
Thank you for taking
We're so glad to hear that our application process was straightforward for you! It's wonderful to know that you were able to secure your bike of choice at a convenient local retailer for collection and tune-up. We appreciate your positive feedback.
Kind regards
The team at Cyclescheme
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