Excellent service from start to end. Great advice given and not pushy at all. Really competitive price. I purchased though cyclescheme and the process went through with ease. Thanks Paul.
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Veja o que dizem as avaliações
just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Ver mais
We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Ver mais
A empresa respondeu
Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Ver mais
Detalhes da empresa
Escrito pela empresa
Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.
Informações de contato
20 - 22 High Street, LS24 9AT, Tadcaster, Reino Unido
- 01937 530303
- info@cyclesense.co.uk
- www.cyclesense.co.uk
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Excellent service from start to end
Excellent service from start to end. Great advice given and not pushy at all. Really competitive price. I purchased though cyclescheme and the process went through with ease. Thanks Paul.
LBS service via on line purchase.
LBS service via on line purchase.
I was replacing a Shimano free hub, cyclesense went the extra mile to ensure I had ordered the correct part. All fitted and back on the trail. Thanks
Well organised and efficient service
Well organised and efficient service.
Honest and pleasant staff.
Attention to detail.
First class service
Had a problem with my defy seat post, gave John a ring and it was dealt with straight away. First class service on a first class bike. Very grateful to the Cyclesense crew, wouldn't go anywhere else 👏
Outstanding service
There were some delivery problems (not the fault of Cyclesense) but Paul and John could not have been more helpful in getting a replacement bike sent as soon as possible. Courteous, friendly and communicative. Outstanding service.
Tim was very helpful
Tim was very helpful, went above and beyond to help me find a giant cycle.Paul
Perfect online shopping experience
Great service from the guys at cyclesense. Paul called after I’d paid for the bike to check I was happy with everything. Turned out I’d ordered a frame too large for my height. Paul advised and recommend the correct frame even though at the time he didn’t know if he had a medium in stock and hence could have lost the sale. They did have a medium and it was shipped very quickly. Very well boxed out with minimal work needed to return the bike to its shop status. Couldn’t be happier with the product and the service from cyclesense.
Thanks for a hassle free online purchase guys 🚴♀️👍🏻
Superb cycling
Having used cyclesense on a number of times and never been disappointed . In my latest purchase they have surpassed all expectations with a super fast . Efficient . Helpful and affordable service . Absolutely Brilliant shop . It would be a struggle to find anyone better than Paul
Deveron purchase
Just wanted to feedback on the brilliant service provided by Paul and the team after my purchase of a Van Nicolas Deveron last year. Paul was great in listening to my requirements and answering questions, communication was excellent throughout and I have been thrilled with the bike which has completed several thousand miles of touring uneventfully so far. For anyone looking at a new bike purchase I couldn’t recommend a better establishment!
Really great customer service…
Really great customer service experience. I enquired about a product they didn't even have listed on their website. Paul said, let me look into this and I'll see if I can source it for you. Came back to me very quickly and said we'll have it in a couple of weeks for you. Sure enough 2 weeks later Paul emailed to let me know it was now on the website. My order has now been placed. Look forward to receiving the Hebie prop stand. Thanks guys

Resposta da Cyclesense
Staff where super friendly and helpful…
Staff where super friendly and helpful with online sales and where able to post me the handlebars I needed fast and safe. Really happy with product. Thanks

Resposta da Cyclesense
These have got to be the best cycle…
These have got to be the best cycle people going! Not only was the service and delivery spot on the director even called me to make sure the size, spec and what I wanted the bike for were all correct, amazing service!
These are my goto bike people from now on.
Bravo
Good Shop Helpful Staff.
Had an issue with my order, there was a slight issue do with IT which meant that the issue was not raised with them but once informed of the issue cyclesense were very knowledgeable and helpful
auch nach Deutschland problemlos!
Problemlose Kommunikation aus Deutschland, problemlose Abwicklung/Bezahlung, sehr rasche Lieferung, gut verpackt und trotz Zoll deutlich preiswerter als in Deutschland (Moultan Transporttasche). Gern wieder!
Admirable speed and care
Ordered some gear I couldn't find in the U.S. It arrived in a matter of days, well packed and in perfect shape. I'm impressed and will be back.
Brilliant customer service
Brilliant customer service. John (and Dave) sorted out a little niggle I had with delivery of my new bike with speed and charm. An absolute pleasure to do business with Cyclesense
Fantastic customer service and rapid…
Fantastic customer service and rapid response to emails. Really excited to use this product and will review again once used.
Fabulous service
Fabulous service! Made it so easy for us. Hassle free and friendly! Thank you
Fantastic company.
Fantastic company to deal with really helpful and quick to answer questions, I would highly recommend and use again.
Perfect
Perfect. Great people, great prices and service - wonderful and highly recommended.
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