Everything went eventually good
I ordered a bouquet as a thank you gift for the nursing staff that took care of me after a long a painful spine operation, that was not delivered because of the courier service.
I contacted them and they offered me a refund and to sent a new bouquet this time with their own team member.
The flowers were absolutely fresh and lovely (the nurses really loved them).
Only 1 star less because the communication could have been better. I didn't receive a confirmation or a picture of the delivery leaving me to think that they didn't deliver for 3 days. But eventually everything went well.
Mistakes will always happen - how we deal with them makes us who we are.
Thank you.






