They started off ok then changed the payroll system dont get paid on time disorganised, not honest at all dont reply to emails or calls u wait and no one picks up. Not very efficient at all.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Danbro really looked after me after my stroke last year. I was paid statutory sick pay. (Which l didn't know l was entitled to) Holiday pay as well, which no other umbrella ever paid me. Staff alw... Ver mais
A empresa respondeu
Had a call with Amy today from Danbro. I found her to be extremely informative, explained the process in layman’s terms which is a breath of fresh air. Answered all my questions but was also super fr... Ver mais
A empresa respondeu
Danbro have been easy to work with and have been helpful every step of the way. Their costs are some of the best, added to the quality of service make them a fist choice consideration.
A empresa respondeu
Detalhes da empresa
Sobre Danbro Umbrella
Escrito pela empresa
Why Choose Danbro Umbrella?
Escrito pela empresa
Simple Pricing.
Competitive Margin.
No Hidden Fees.
Informações de contato
Jubilee House, East Beach, FY8 5FT, Lytham, Reino Unido
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4,4
Excelente
999 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a very helpful and detailed…
I had a very helpful and detailed response to an email I recently sent to Danbro. Thank you Billie for your answers to my question
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Sas,
Thank you for your review. We're glad to hear that Billie was able to assist!
Kind Regards,
Charlie @ Danbro
Excellent and supportive
Their service has always been timely, professional, and helpful. A pleasure to deal with
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Brett,
Thank you for sharing your kind words! We look forward to continuing to work with you.
Kind Regards,
Charlie @ Danbro
I found that Danbro were very helpful…
I found that Danbro were very helpful and more than willing to take the time to explain something.
More than happy to recommend them to others
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Daryl,
Thank you for the review. We're always happy to help!
We greatly appreciate the recommendation.
Kind Regards,
Charlie @ Danbro
Great customer service
It was a great experience due to the time and patience taken to explain the process, all while adding a personal touch.
28 de novembro de 2025
Resposta da Danbro Umbrella
Hi Doris,
Thank you for the review. We're glad you experienced our blend of professional and personal service!
Kind Regards,
Charlie @ Danbro
Overly and unnecessarily cumbersome…
Overly and unnecessarily cumbersome registration and verification processes - underpinned by slow performing systems, and could get hold of the consultant directly dealing with my account.
24 de novembro de 2025
Resposta da Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Kind Regards,
Your Team at Danbro
Resposta da Danbro Umbrella
Hi Peter,
Thank you for leaving a review. We're glad to hear your initial experience with us has been good, and we look forward to the opportunity to ensuring your overall experience is even better!
Kind Regards,
Charlie @ Danbro
Been with Danbro for a while and…
Been with Danbro for a while and whenever I have any issues always helps straight away and make things simple and Evie makes it really straightforward fantastic customer service
24 de novembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for your review Daniel.
We're delighted that you've experienced our efficient and effective customer service over the time you've been with us.
Kind Regards,
Charlie @ Danbro
I had a query about my payslip
I had a query about my payslip. Kim Parkin was extremely helpful and patient. Great customer experience.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi there,
Thank you for your review. It's brilliant to hear that Kim was able to resolve your payslip query and provide a positive customer experience.
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi Julie,
Thank you for leaving a review. We're glad to hear you found our customer service quick and effective.
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi Alan,
Thank you for taking the time to leave a review. It's great to hear you've found our processes straightforward!
Kind Regards,
Charlie @ Danbro
Danbro have professionally looked after…
Danbro have professionally looked after my pay for over 2 years with no fuss. On the rare occasion I have needed to call the staff have been friendly and helpful and answered my questions quickly. I would recommend them.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Dave,
Many thanks for leaving a review. We're glad to hear you've have a good experience with us over the last 2 years +. We greatly appreciate your recommendation.
Kind Regards,
Charlie @ Danbro
Absolutely shocking
Absolutely shocking. Tried to contact senior management with regards to my tax documents. They didn’t respond to numerous requests including a booked appointment that Danbro never kept.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Thanks and Kind Regards,
Your Team at Danbro
Resposta da Danbro Umbrella
Hi Andy,
Thank you for leaving a review. We're delighted to hear that you've had a positive experience with us!
Kind Regards,
Charlie @ Danbro
Excellent communication…
Excellent communication both by phone and email.
Your electronic systems for registration and contract sign off are really straight forward and easy to navigate.
21 de outubro de 2025
Resposta da Danbro Umbrella
Hi Nick,
Thank you for taking the time to leave a review. We've recently redesigned our online registration portal, so we're delighted to hear that you found it easy to use!
Kind Regards,
Charlie @ Danbro
Trafalgar customer service is the best..
Trafalgar customer service is excellent. They communicate fast. Resolve the issue quickly. My experience with Billie who helps me to get a document was excellent.
15 de outubro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Ajith,
Thank you for your review. We'll be sure to pass your kind words on to our friends at Trafalgar.
Kind Regards,
Charlie @ Danbro
I’ve had a great experience...
I’ve had a great experience with Danbro, really easy to deal with and everything kept simple and straightforward. What stood out most was how personal and responsive they were. It was always easy to get hold of someone, and whoever I spoke to could actually help quickly without being passed around.
15 de outubro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for your review, Masa.
Here at Danbro, we take pride in the way we deliver our service: streamlined by modern technology, but underpinned by real people who care. It's great to hear that this has been reflected in the experience you've had.
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi there,
Thank you for your review. We're glad to hear you had a good experience with our team and all your questions were answered effectively.
Kind Regards,
Charlie @ Danbro
Sophie did a great job sorting our…
Sophie did a great job sorting our expenses out so we got them paid
12 de outubro de 2025
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Jason,
Thank you for taking the time to leave a review.
We're delighted to hear Sophie was able to process your expense claim efficiently!
Kind Regards,
Charlie @ Danbro
All emails are “no reply”.
All emails are “no reply”.
I would like a contact point
7 de outubro de 2025
Resposta da Danbro Umbrella
Hi Tracy,
Thank you for your review. We're sorry to hear you've had difficulty contacting us.
For future contact with us, please note our website displays our contact phone number (01253 600 140) and email address (enquiries@danbro.co.uk).
Alternatively you can reach us via the get in touch form or via the live chat function on our website.
We also actively check-in all our contractors once any contract has been approved.
A member of our customer experience team should now have been in contact with you to discuss any further queries.
We do hope that this addresses any concerns you have about communications with ourselves, and encourage you to reach out via any of the methods above should you require further assistance.
Kind regards,
Charlie @ Danbro
Very nice person on the phone quick and…
Very nice person on the phone quick and easy to get setup for payments
9 de outubro de 2025
Resposta da Danbro Umbrella
Hi Adam,
Thank you for your review. We're glad we were able to help get you set-up quickly and efficiently, and look forward to working with you!
Kind Regards,
Charlie @ Danbro
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