Had a call with Amy today from Danbro. I found her to be extremely informative, explained the process in layman’s terms which is a breath of fresh air. Answered all my questions but was also super fr... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
They started off ok then changed the payroll system dont get paid on time disorganised, not honest at all dont reply to emails or calls u wait and no one picks up. Not very efficient at all.
A empresa respondeu
Danbro really looked after me after my stroke last year. I was paid statutory sick pay. (Which l didn't know l was entitled to) Holiday pay as well, which no other umbrella ever paid me. Staff alw... Ver mais
A empresa respondeu
Danbro have been easy to work with and have been helpful every step of the way. Their costs are some of the best, added to the quality of service make them a fist choice consideration.
A empresa respondeu
Detalhes da empresa
Sobre Danbro Umbrella
Escrito pela empresa
Why Choose Danbro Umbrella?
Escrito pela empresa
Simple Pricing.
Competitive Margin.
No Hidden Fees.
Informações de contato
Jubilee House, East Beach, FY8 5FT, Lytham, Reino Unido
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4,4
Excelente
998 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fragile items were excellently packed…
Fragile items were excellently packed and none of the fragile items were damaged. Excellent experience from ordering to delivery. Thank-you.
4 de setembro de 2026
Resposta da Danbro Umbrella
Hi there,
Thank you for leaving a 5 Star Review! We're really glad to hear you have had a good experience with us!
Kind Regards,
Isobel @ Danbro
Fast and clear
8 de setembro de 2026
Resposta da Danbro Umbrella
Hi there,
Thank you for leaving a 5 Star Review! We're really glad to hear you have had a good experience with us!
Kind Regards,
Charlie @ Danbro
Danbro Experience Disappointing
My experience with Danbro has been very disappointing. I've used several Umbrella Companies.
Standard fees but keen to push Umbrella+ for an extra £10 per week.
Taxes mis-calculated. Realities bears no relation to their sales pitch. Feels adversarial and they're not on my side. I'd expect more from regular payroll as a permanent member of staff.
17 de agosto de 2026
I only stayed with Danbro for one week…
I only stayed with Danbro for one week and honestly, I wish I had known about all the deductions before joining. I came through an agency and was told to register with Danbro, but I wasn’t made aware that around £294 would be taken from my pay as company deductions, on top of income tax and National Insurance. It left me with much less than I expected for the hours I worked. My advice: before joining, ask them to explain every single deduction and exactly how much you’ll actually take home. Don’t make the same mistake I did.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Adonay,
Sorry to hear how you feel about your experience.
We understand your frustration that your take-home pay is less than you were expecting, however we must stress that all umbrella companies must make the statutory deductions required by law.
For clarity, 'Company Deductions' includes Employer's National Insurance and the Apprenticeship Levy. These employment costs must, legally, be paid to HMRC, as is the case with all compliant and accredited umbrella companies in the UK.
In order to account for this without you being left out of pocket, your contracted rate (the money sent to us by your agency) is uplifted when compared to an equivalent PAYE/permanent role.
The only money we retain from the contracted rate is our nominal margin, which we use to cover the costs of providing our service to you.
We make every effort to ensure all contractors fully understand and are comfortable with the deductions made. Our website prominently features a detailed take-home pay calculator as well as a guide to how umbrella companies operate (you can find both of which, here: umbrellacompany.co.uk/calculator,) and our registration teams always run through illustrations, in full, over the phone.
We have discussed this with you over the phone and explained why you must pay these deductions.
We would also recommend reading the below GOV.UK guide:
gov.uk/guidance/working-through-an-umbrella-company#how-you-get-paid
We hope this clarifies the concerns you have raised, however if you have any further questions, please do get in touch.
Kind regards,
Your Team @ Danbro
Resposta da Danbro Umbrella
Hi Luke,
Thank you for leaving us a 5 star review - we're delighted to hear you've found our team friendly!
Kind Regards,
Charlie @ Danbro
Too much left out at introduction
Too much left out at introduction. Inevitable surprise at level of service.
9 de março de 2026
Resposta da Danbro Umbrella
Hi Mr Akinrinmade,
Thank you for sharing your thoughts.
We're sorry to hear you feel that your introduction to our services did not answer all queries and led to surprises later on.
We appreciate you bearing with us and hope to turn your experience into a 5 star one going forward!
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Thank you for leaving us a review, Antony.
We're glad to hear that our customer service has been excellent.
Your recommendation means a lot to us, and we look forward to continuing to work with you!
Kind Regards,
Charlie @ Danbro
The whole process was great and the…
The whole process was great and the customer service provided was amazing and helpful
24 de agosto de 2026
Resposta da Danbro Umbrella
Thank you for leaving us a review, Terrence.
We're glad to hear you've found our onboarding process so straightforward, and that our customer service has been excellent.
Your recommendation means a lot to us, and we look forward to continuing to work with you!
Kind Regards,
Charlie @ Danbro
Been with them a month
Been with them a month, superb control do enough for you. Highly recommended
18 de agosto de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for leaving us a review, Andrew.
We're delighted to hear you've had a great experience with us.
Your recommendation means a lot to us, and we look forward to continuing to work with you!
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi Juliet,
Thank you for leaving us a review. We're glad to hear you've found our process easy and simple!
Kind Regards,
Charlie @ Danbro
was very good
14 de agosto de 2026
Resposta da Danbro Umbrella
Hi Sandra,
Thank you for leaving us a review. We're glad to hear you've had a great experience with us.
Kind Regards,
Charlie @ Danbro
Excellent service from start to finish…
Excellent service from start to finish and I’d choose Danbro again for future contract roles. Friendly, helpful staff and clear timely comms.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for leaving us a review, Angela.
We're delighted to hear you've found our service to be excellent throughout.
Your kind words mean a lot us, and we would love to have you back for your next contract!
Kind Regards,
Charlie @ Danbro
Smooth sailing
Wayne at Danbro was really helpful in helping me understand my situation, especially as it was my first time contracting and using an umbrella company. The contract and the transition was very smooth and effortless.
10 de agosto de 2026
Resposta da Danbro Umbrella
Thank you for leaving us a review, Anjum.
We're delighted to hear that Wayne has been able to make your first contracting experience as stress-free and straightforward as possible!
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Thank you for leaving us a review, Kevin.
We're delighted to hear you've found our service easy and convenient!
Kind Regards,
Charlie @ Danbro
I still studying your policies
6 de agosto de 2026
Resposta da Danbro Umbrella
Hi Clyde,
Thank you for leaving a review.
We would be grateful to hear how we could make your experience better next time.
Kind Regards,
Charlie @ Danbro
I still don't understand what is the…
I still don't understand what is the purpose of this company and when I was asking questions, they were not so happy to answer and they didn't like me not understanding and making questions. Not trusting this at all
4 de agosto de 2026
Resposta da Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Kind Regards,
Your Team at Danbro
Resposta da Danbro Umbrella
Hi Cibele,
Thank you for leaving us a review, we're glad you've found our efficiency and politeness up to scratch!
Kind Regards,
Charlie @ Danbro
Excellent easy to deal with no hassle…
Excellent easy to deal with no hassle everything explained over the phone 👌
31 de julho de 2026
Resposta da Danbro Umbrella
Thank you for leaving us a review, Thomas.
It's great to hear you've had such a straightforward and positive experience with us!
Kind Regards,
Charlie @ Danbro
Kim and Amy at Danbro take all the pain…
Kim and Amy at Danbro take all the pain out of freelancing. Not much else to say. Thankyou!
29 de julho de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Mark,
Thank you for your review, we're glad Amy, Kim and their teams have been able to make your freelancing experience easier!
Kind Regards,
Charlie @ Danbro
Easy to talk to and extremely helpful!
27 de julho de 2026
Resposta da Danbro Umbrella
Hi Iain,
Thank you for leaving us a review, we're glad we were able to help!
Kind Regards,
Charlie @ Danbro
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