David Duggleby Auctioneers & Valuers Avaliações 40

O TrustScore é 3.5 de um total de 5

3,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have now bought several items through your York and Scarborough auction houses. We've found staff to be very helpful and knowledgeable when either viewing or collecting items. The process for bidd... Ver mais

Avaliado com 5 de um total de 5 estrelas

Friendly and attentive people who are more than willing to help loading cars with inappropriately big things! Bought multiple times from them & will do in future I'm sure Bilty

Avaliado com 5 de um total de 5 estrelas

DD have been very straightforward to deal with. Transfer from Scarborough to York for collection was a useful facility enabling collection by a family member. As a private buyer I find much of interes... Ver mais

Avaliado com 1 de um total de 5 estrelas

OPlease do not rely solely on Duggleby for a valuation. An item of mine was valued at £150 to £200 and we sold for £1800. Another item they disputed the authenticity of and said it was worth £80 but... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa de Leilões
  2. Leilões online

Escrito pela empresa

Dugglebys Auctioneers and Valuers is a family-owned auction house, founded in 1996 and recognised for our exceptional results. With four locations across Yorkshire and expert valuers across 27 specialist departments, we host over 150 regular and specialist auctions each year, placing us among the UK’s fastest-growing auctioneers. We specialise in fine art, jewellery, decorative objects, furniture, and specialist collectors’ items. Backed by The Duggleby Group’s removals, storage, and auction logistics services, we provide national collection and delivery for items of all sizes. With modernised salerooms, a bespoke online bidding platform, and a state-of-the-art website, we continue to make auctions more accessible while preserving the knowledge, scale, and professionalism that define our brand.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

40 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Reduced commission valuation

Not very impressed with their reduced commission valuation days. I even rang up to see if they would be interested and told to bring them in, but when I saw someone they said it wasn't worth it to them to sell them. Basically they weren't interested in anything which would be worth £20 or less when it was reduced commission. I wouldn't mind but whenever I have viewed their more basic sales, there are boxes and boxes of low value items which would struggle to get a bid. Also when selling anything be aware that there is a lot fee on top of the commission

21 de setembro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Strange way to Auction Lots!

I bid £75 for a post auction lot which Duggleby's said was not enough, I saw later they sold the lot for £70, seems a strange way to run an auction house!!

1 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Postage Rip Off

An absolute rip off, £35.00 postage for a 500 gram parcel, that cost less than £10.00 to send, ONLINE BUYERS BEWARE !!!!

23 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very poor

I dropped my items off for a valuation and was told I would get a call once they had been looked at. I had not heard after 3 and a half hours so called back in to be told that no one had looked at them. Then a lady came, didnt know where the items were, didn't even look at the items and told me they weren't worth much. I had travelled 2 hours for this valuation.
The lady on reception was really pleasant and helpful hence 2 stars instead of 1

10 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish.

Excellent service from start to finish. Very helpful staff from initial contact, through valuation, collection of items and the whole process of auction sales. Surprisingly good sales prices achieved for the items I was selling and prompt payment after completion. Top marks for a top notch experience throughout. Thank you.

27 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cant fault this aution house

Cant fault this aution house, seamless experience buying from them. Bought on the Thursday and delivered to my door Saturday morning. Thea in dispatch was exceptional and kept me up to date with every step of the process so very well done. Paid a little moe than i wanted but no one forced me to bid and i was very happy with my purchaces. I will certainly buy from them again. Keep up the good work.

13 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute rubbish auction house

Absolute rubbish auction house. Sell patched up movements and watches for high prices. Knowing or not, is your responsability to be sure what you sell is genuine. What a scam house. Never will buy again here. Advice for readers: save your money . Do not buy Rolex with FHF movement in it or Tudor with pink and chromed colour ebauche EB parts....Disgusted!!!!

2 de junho de 2022
Avaliação não solicitada
logotipo da David Duggleby Auctioneers & Valuers

Resposta da David Duggleby Auctioneers & Valuers

Hi Alex,

Thank you for your feedback. All watches we sell are listed on our online catalogues prior to the auction. This includes a condition report, which details any parts that are not original to the watch, and photos of both the front and back of the watch and the movement. Our valuers are also available to provide pre-sale advice and answer any further questions you may have regarding the items and their condition before you place a bid.

We strive to provide a quality service to both our buyers and our sellers, and had you contacted us directly regarding any issues that you may have had, we would have tried to rectify the situation as quickly as possible. We are disappointed that you were not happy with the service that you received and would appreciate if you could contact us directly so that we can investigate this further.

Thank you,

David Duggleby Auctioneers & Valuers

Avaliado com 2 de um total de 5 estrelas

This is a company of extremes

This is a company of extremes: they either offer good honest advice or are completely neglectful. Was offered good advice on most of my lots, but several were sold for less than half price. They tried to convince me that I should have known to set a reserve. I saw little point in talking to them any further. Sellers should be aware that this company's main goal is to get their fee for a sale - any sale.

23 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely disgusted with this auction…

Absolutely disgusted with this auction house. I took two boxes of things down to have appraised and auctioned. I was awaiting a phone call to say what they thought. Next thing I knew they had lumped it all together, put it in an auction, not at the sale room but online, and sold the lot for £15!! There was Doulton, crystal, antiques....Gone. No consultation or anything. I ended up with £5 for all my good stuff!!

24 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a safe without any keys

Bought a safe without any keys! There was no information regarding this on the lot description and the lot was in storage at Eastfield. Still had to buy the safe and now nearly 4 months later still waiting for them to auction the safe again. Very poor! This is clearly a deliberate act to try and antagonise me. I would not recommend Dugglebys to anyone buying or selling. Snobbish expensive and useless

20 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I highly recommend this company

I highly recommend this company. I have many years of experience as both a buyer and seller at this auction house. Unlike many other auction houses Dugglebys has changed with the times and is constantly looking to make improvements. The consequence of this is that it has developed into a market leader in Yorkshire and the North of England. Family based David, Jane and their son provide good strong leadership. The valuation team are highly knowledgeable and helpful. The office team are extremely personable, delightful and efficient. The porters are very pleasant and obliging.

Buying and selling is an easy and a satisfying experience. Catalogue descriptions are accurate and condition reports are easily available. The evolution of this company should serve as a role model to others in this industry. Prices attained at Dugglebys are constantly improving and reflect the true market value of goods.

11 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time I've used David Duggleby

First time I've used David Duggleby. In fact first time I've attended an Auction online. Process was very easy, and viewing the lots and bidding was straight forward enough.
I had an issue with one of the two items I purchased, but his was resolved by their customer service team very easily, and to my satisfaction.

5 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never bid on this auction house.

Never bid on this auction house.
They place the items strategically, in photos, seemingly well, and when you receive the items they are broken, unusable and with missing parts.
If you write to them protesting what you have received, they answer that it was a lot, and that in any case, i must ask if the articles were broken,they authentic scammers.
If you love your money, dont give it them, better
better give it to a homeless person, you will feel more happy, and the money will be much better invested

27 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Amateurish .. time wasters

I placed a bid for a watch - which I did not win. A few hours later, I received a call from the auction house telling me that the “winning” bidder had reneged. In view of this, the caller asked if I would still honour my bid. I said that I would and was told that they would be in touch with me shortly. As noone called me, I phoned them the next day and was informed that David Duggleby himself would be calling me ... which didn’t happen (again!). Yet another day passed and still no word from them. So, I phoned yet again to let them know that they should stop wasting my time. Interestingly, the lady I spoke with seemed a bit surprised. I eventually heard from them to say that I was correct i.e. that they should not have raised my hopes or wasted my time! If this is what this firm does without considering how their actions inconvenience and upset bidders (customers), then they really need a lesson in managing customer expectations and relationships. (BTW, I am qualified to assess them as I buy regularly from at least 5 other - far more reputable - auction houses/online platforms.) Utter amateurs - and time wasters!

19 de março de 2019
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais