Dbspecialistcars Avaliações 

32
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Firstly, I’m fussy and hate buying/selling cars, especially when tradesmen can sometimes be pushy/try to give you financial advice etc. However there was NONE of that with DB Cars. The whole proc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just a few words regarding our purchase of a vauxhall mokka, firstly real easy people to deal with. We are happy with with the car and the way it was presented. Nice and simple transaction, big thank... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brought a Golf R from here last week and couldn’t be happier with the entire buying experience. I travelled a fair way and the communication was great and the car was perfectly as described. Dan and S... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought a car end of Nov 25. A black mini cooper - green wing mirrors - NG11 BZV. Whilst selling the car to me, they couldnt be more helpful, however after it was evident the car was not fit for pu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Concessionária de veículos motorizados
  3. Revendedora de carros usados

Escrito pela empresa

We are a used car dealer that works from a well lit indoor showroom by appointment. We offer all the usual dealer facilities.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

32 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,4

Todas as avaliações

(32)

30 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

great company and service

got my latest car from these guys, they were helpful and offered good advice, really pleased with my new BMW. they went the extra mile and I left really
pleased, cheers Dan & Stuart

4 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi Ken,

We wish you all the best with your new BMW.
See you for your next car

Avaliado com 5 de um total de 5 estrelas

Couldn’t be happier

We bought a Mercedes at the end of last year and honestly couldn’t be happier. Dan and Stu were great from start to finish. We met at their indoor showroom which was ideal as we could take our time looking around the car out of the rain. We both test drove it and loved it, and at no point did we feel any pressure which made the decision really easy. We’re really pleased with our purchase and would highly recommend these lads. Thanks again

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi Steve,

Thank you for your review and we’re really glad you liked the new showroom. We love it too

Avaliado com 5 de um total de 5 estrelas

Thank you stu

Thank you stu! Love my nee focus ST.
Really nice guy - couldnt do enough for me.

10 de janeiro de 2026
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi Alex,

Was a pleasure to deal with you. Thanks for leaving Stu a good review. He tries very hard to make everybody leave happy

Avaliado com 5 de um total de 5 estrelas

Great service from DBS

Great service from DBS, Made the process simple throughout and overall really happy with my car, plus my kids love it!

14 de janeiro de 2026
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi,

Thank you for the good review.

Avaliado com 5 de um total de 5 estrelas

Purchased my Mercedes off Dan a few…

Purchased my Mercedes off Dan a few weeks ago and was very happy with the quality of the car and price. They dealt with all the paperwork and were friendly and professional at all times. Would recommend.

15 de janeiro de 2026
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi Marie,

We are glad you are happy with your new Mercedes. We look forward to seeing you for your next car

Avaliado com 5 de um total de 5 estrelas

Great service from Dan

Great service from Dan! Bought my wife a Mercedes S class - great service! Thank you guys!

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi Mike,

Thank you for your good review and kind words

Avaliado com 1 de um total de 5 estrelas

Beware!

I purchased a 2010 Lexus RX450 in June 2025 from D B Specialist Cars. At the time of sale, I was informed that the vehicle had recently passed an MOT with zero advisories. I was also told by Dan that the underside of the car was in “mint” condition for a second-hand 2010 vehicle.
Unfortunately, this representation has proven to be completely inaccurate.
Around two months after purchase, I began to have concerns about visible rust and emailed Dan to raise this. Unfortunately, those concerns were not properly addressed.
Eight months after purchase, the vehicle failed its MOT due to severe rust and corrosion, including two large holes in the underside. These are significant structural issues that would not develop over 8 months of us owning it and raise serious questions about the condition of the vehicle at the time it was sold. It is particularly concerning that no rust or corrosion was noted on the MOT carried out prior to sale and any Pre MOT Checks carried out by the dealership.
As a customer viewing the vehicle in a showroom setting, there was no way for me to properly inspect the underside myself. I relied on the dealership’s description and honesty.
Since purchasing the car, I have already spent nearly £2,000 on repairs with an MOT failure. I emailed Dan at the time with my concerns and after emails chasing him for a response, the only contribution offered was £50, which I consider very inadequate given the extent of the corrosion and dishonesty. Based on my experience, I would strongly recommend that any potential buyer arranges a fully independent inspection before purchasing from this business.

18 de junho de 2025
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi, we are very sorry you feel this way. It’s very difficult when selling cars that are 15-20 years old. We always send to an independant MOT tester. We get lots pass and lots fail and then complete any work needed. Admittedly, my use of the word mint shouldn’t have been used. It’s what the garage told me. I also looked underneath the car and it only looked like the usual surface corrosion that would be expected of a 15 year old car. The car was in the showroom and I your husband was underneath the car. He also informed me he was a former motor engineer that worked for McLaren in Surrey. So for us to miss it, him to miss it and the MOT garage to miss it seems very unlucky. I would also say, the reality of how quickly corrosion can grow in certain conditions ln British weather can be quite shocking. Your husband told me he had planned to underseal the underneath of the car to prevent the rust really setting in. I’m guessing he didn’t do this in the end. We try our best to be transparent and make all our cars prepared to the best standard they can be. The only way to guarantee all components are truly “mint” would be to buy a new car. Unfortunately Japanese cars aren’t built for the UK weather. We now have a ramp in the showroom so a customer can request to view underneath the car before purchasing. We also welcome any inspections

Avaliado com 1 de um total de 5 estrelas

Car not fit for purpose

Bought a car end of Nov 25. A black mini cooper - green wing mirrors - NG11 BZV. Whilst selling the car to me, they couldnt be more helpful, however after it was evident the car was not fit for purpose and needs a new engine. I contacted them 2 days after purchase about this problem.
I was met with unhelpfulness, delay tactics and 3 cancelled oppurtunities across 4 weeks to return the vehicle.
The car has gone straight back up for sale on their website whilst it was still in my ownership and possession.
Great service - providing you don't come across any problems.
I understand second hand cars could have problems but how it was dealt with could have been so much better and less stressful if I didnt have to chase up, nag and threaten trading standards just to return the car within the first month of having it.

31 de dezembro de 2025
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi Debbie,

I’m sorry you feel like this. Your partner bought the car for himself and is a fully qualified and currently a car mechanic. He fully inspected and test drove the car and was happy with it. We told him there was a small oil leak from the rocker cover and we paid for him to do it. This was all agreed before you bought the car. The only reason he found out there was a problem was after driving it and noticing it was using oil. We offered to buy it back straight away. I must add, this all happened in December before Christmas. In the motor trade we work lots and lots of hours all year and use December as our holiday time as it’s much quieter for business than the rest of the year. So yes, we did have some holidays in December so weren’t available to collect the car at all times and I apologise for that. We are only a small team and we did also have some staff off with illness as there was lots of Flu and Covid going around in December. I myself, was off Ill for 3 days. We gave you a full refund and you seemed happy. We always check our cars over but there is always the odd rare circumstance that something is missed as it doesn’t come apparent until driving a number of miles. As I said, we did the right thing and returned all your money then fixed the car.

Avaliado com 1 de um total de 5 estrelas

Not fit for purpose

Purchased a C Class Mercedes C350. Great sales pitch Dan and Stu, The car had faults within 24 hours. Took it to a proper Mercedes specialist. Found to be not fit for purpose. Riddled with dangerous faults. Rust, brakes, tyres, oil leaks. Subframe rusted through. Flat battery.
Dealer not helpful at all. Ignores emails. A total rip off. My advice is to use a main dealer.

1 de dezembro de 2025
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi there,

I’m really sorry you’re not fully happy with our service. We sell around 250 cars a year and most of our customers are extremely happy and return to buy more cars from us and their families. Admittedly, it’s a tough trade to make every person happy. Some customers expectation of a used car can also be a bit unrealistic. The car you bought was a 2007 Mercedes Cclass with a full service history and just passed a brand new MOT at one of our local MOT garages. The fact that you advise people to buy from a Mercedes main dealer does perhaps indicate your expectation is a little unrealistic as they only sell cars up to around 3 years old and not everyone can afford cars like that. I struggled to believe that the MOT garage we used missed as many things as your garage made out were missed and I asked for you to pop it back into our workshop so we can put up on the ramp and have a look ourself but you said that you had already sold the car. I really don’t know what else we could have done. I believe the garage was trying to get you pay for work that didn’t actually need doing. We have come across this a lot over the years so I just wanted to have a look at the car as the garage did not take any pictures to send me. Once again, I apologise that you feel the way you do

Avaliado com 5 de um total de 5 estrelas

How buying a car should be!

I can’t recommend these guys enough. The whole car buying service was fast, courteous, and friendly. Dan and Stu were constantly in touch, to keep me in the loop with progress, and Stu even picked me up from the train station, when I arrived to pick up the car.
The paperwork had all been taken care of, and overall the whole purchase was a hassle-free experience. No pressure, and I was back on the road with my new wheels in a hour.
I’ve been stung a couple of times previously when buying used. However, this time was a pleasure and I’d happily recommend to anyone thinking of getting a used car.
Nice one guys!

22 de agosto de 2025
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi there,

Thank you for your kind words. We are glad you are happy with our service.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service
I can't thank Dan and Stu at D B specialists enough for their time and communication they made buying our Mercedes CLA Shootingbrake a pleasurable experience.

Dan went out of his way to provide a full video walk through of the car, pointing out even the smallest detail, this was followed up with a video call to make sure we were happy with what we had seen.

The car was delivered to our door from Cwmbran to North Wales and at no point was there any pressure on my wife and I to purchase. The following day we received a courtesy call to make sure we were still happy with the car, we are.

I have added DB Specialists to my address book and will be recommending them to family.

Thank you

5 de março de 2025
Avaliação não solicitada
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Resposta da Dbspecialistcars

Hi David,

Thank you for your words and review. I wish you many years happy motoring with your new car

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