Decormania UK Avaliações 

Brilliant products and delivered before stated.

Buyer BEWARE Decormania are the worst company I have dealt with.
January 2021 we ordered a supply of Diamond Panels & were told that there would be a 3 Week delivery.

We received only 2 of the 3 parcels sent. The other parcel did not arrive until 3 Months later!
The parcel was lost at customs. Decormania said they would make some more & get them delivered ASAP but they never did, despite me chasing them at least 4 times a week for updates.
It got to the stage where the project was cancelled and the contractors used to fit the panels were cancelled.

At this point Decormania stated that they would not issue a refund & would not collect the unused panels, despite the order still not being fulfilled. We were in a position where we had paid £1k for panels that could not be used & Decormania refusing to refund.
Decormania were making no effort to replace the lost panels and had no interest in the impact this was having on us & the project.

When the lost parcel finally arrived 3 Months Later, the box was in a terrible condition, very badly torn, the panels inside were in disarray & this resulted in 8 panels being damaged.
At this point, Decormania only offered a refund on the 8 damaged panels. Still leaving us without enough tiles for the cancelled project. They said they were prepared to despatch another 8 tiles but they could not guarantee that these would not take another 3 months to deliver!!!!

Utter atrocious customer service. We are now in a position with a cancelled project, 8 damaged tiles and £1k down in our pockets.