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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bu firmaya üye oldum. Yanlışlıkla ömür boyu lisansı almak için tıkladım. Kartımı kaydettim sürekli para çekmeye calışıyorlar. Maile geri dönüş yapmıyorlar. Sakın hataya düşüp kartınızı girmeyin. Kar... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ich frage mich, ob diese "Entwickler" nur Einwickler sind, welche hoffen, dass die User nicht bemerken, dass die Software nur aus einer Textmaske besteht. Es soll sich um eine Internet unabhängige Sof... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our customers are absolutely in love with their stylized photo products. Even without a lot of advertising at first, the product had strong sales due mostly to word-of-mouth from our clients – as th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love this app and the team behind it. Many AI/Style Transfer apps only allow modified images for personal use and prohibit commercial use. Some even retain partial ownership of the images that you upl... Ver mais

Detalhes da empresa

  1. Empresa de Software

Sobre Deep Art Effects

Escrito pela empresa

Deep Art Effects: Revolutionizing Art with Artificial Intelligence

At Deep Art Effects, we are at the forefront of blending art and technology. Our mission is to empower everyone to become an artist, transforming ordinary photos into extraordinary artworks through the power of artificial intelligence.

Desktop PC Solution: Unleashing Creativity

Our desktop solution offers full image power at your fingertips. With intelligent image processing, you can create unique works of art, scale images without loss of quality, and even color grayscale images automatically. It's a tool designed for both professionals and art enthusiasts.

Mobile App: Art on the Go

Our mobile app allows you to refine your pictures everywhere. Create unique artwork from snapshots on the go and explore predefined art filters that make everyone an artist. It's creativity unleashed, right in your pocket.

For Businesses: Enhancing Imaging Technology

We offer specialized support for demanding imaging projects. With our experience, we advise and support businesses in utilizing our powerful image processing technology. From incorporating complex filters to optimizing images, we provide solutions that meet your needs.

Why Choose Deep Art Effects?

Choosing Deep Art Effects means embracing innovation and creativity. Our products are designed with user-friendliness in mind, ensuring that the latest intelligent image technology is accessible to all. We also prioritize data protection, processing all images locally to keep them secure.

Join Our Artistic Revolution

We invite you to explore our Trustpilot profile and discover the world of possibilities with Deep Art Effects. Whether you're looking to magnify your creativity or enhance your business's imaging capabilities, we have the solutions for you.

By providing an engaging and comprehensive presentation of our company on Trustpilot, we aim to make it easier for customers to find us on Google. We value your trust and look forward to transforming your imaging experience.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

121 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Didn't expect to like this as much as I do

Honestly stumbled across Deep Art Effects and wasn't sure at first. But the results genuinely surprised me – the styles actually look good, not like the cheap filter stuff you see everywhere. Had a small issue with my account at some point and reached out to support not expecting much. Someone got back to me pretty quickly and just... sorted it out. No copy-paste answers, no endless back and forth. Refreshing, honestly.

18 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Unterstützt Nvidia RTX 5060 nicht!

Auf meinem System (Win11, I7-13700K, 32GB Ram, Nvidia RTX 5060 8GB) nutzt die Software ausschliesslich die CPU. Die Nvidia RTX 5060 wird offenbar nicht unterstützt. Habe die Version 1.04. Mit der CPU funktioniert das generieren von Bildern grundsätzlich, aber es dauert sehr lange und die CPU ist ewig auf 100% Last. So nicht brauchbar. Eine Anfrage an den Support blieb unbeantwortet.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Leider konnten wir keine Korrespondenz finden, die Ihrer Beschreibung entspricht.
Bitte nutzen Sie für Support-Anfragen ausschließlich unsere offiziellen Kontaktkanäle unter
https://support.deepart.ai, damit Ihr Anliegen eindeutig erfasst und korrekt bearbeitet werden kann.

Über diese Kanäle können wir Ihnen schnell und gezielt weiterhelfen. Selbstverständlich unterstützen wir Sie auch gerne bei der Nutzung der GPU-Version.

Vielen Dank für Ihr Verständnis.

Freundliche Grüße
Support Team

Avaliado com 1 de um total de 5 estrelas

j'ai du changer d'ordinateur suite à…

j'ai du changer d'ordinateur suite à une panne. La clé ne fonctionne pas avec le nouveau. Je demande une nouvelle clé depuis plus d'un mois. Aucune réponse malgré plusieurs emails. Vraiment pas sérieux.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Merci pour votre message.

Nous sommes désolés pour les désagréments rencontrés suite au changement de votre ordinateur.

Nous souhaitons vous informer que les licences peuvent être désactivées et réattribuées directement via notre portail utilisateur. Cela permet d’utiliser la même licence sur un nouvel appareil sans attendre l’émission d’une nouvelle clé.

Après vérification, nous n’avons malheureusement pas pu constater de demande effectuée via notre portail de support. Si vous nous aviez contactés par ce biais, nous aurions bien entendu pu vous assister plus rapidement.

Nous vous invitons à vous connecter à votre compte afin de gérer votre licence, ou à contacter notre support via le portail officiel si vous avez besoin d’aide supplémentaire. Notre équipe se fera un plaisir de vous assister.

Cordialement,
Support Team

Avaliado com 1 de um total de 5 estrelas

Bu firmaya üye oldum sürekli para çekmeye calışıyorlar

Bu firmaya üye oldum. Yanlışlıkla ömür boyu lisansı almak için tıkladım. Kartımı kaydettim sürekli para çekmeye calışıyorlar. Maile geri dönüş yapmıyorlar. Sakın hataya düşüp kartınızı girmeyin. Kartı kaldırmanın bir yoluda yok. Güvenilmez bir uygulama.
Güncelleme. Adamların daha mail atıp atmadığımdan haberleri yok. Bu kadar kendilerden habersiz bir firma.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Hello,

Thank you for your message.

We’re sorry to hear about your frustration and would like to clarify a few important points.

All subscriptions on our platform can be canceled at any time. This can be done either by contacting our support team via email or directly through the user’s account portal, where subscription settings can be managed independently.

Unfortunately, according to our records, we did not receive any prior email or support request from you. Had you contacted us, we would have gladly assisted you with canceling the subscription or resolving the issue.

We take user trust very seriously and do not process payments outside of the subscription terms agreed to during checkout. If you still require assistance, please reach out to our support team, and we will be happy to help.

Kind regards,
Support Team

Avaliado com 1 de um total de 5 estrelas

Ich frage mich

Ich frage mich, ob diese "Entwickler" nur Einwickler sind, welche hoffen, dass die User nicht bemerken, dass die Software nur aus einer Textmaske besteht. Es soll sich um eine Internet unabhängige Software handeln, also Desktop-Anwendung, welche Grafiken aus Textvorgaben generiert. Deep Art Creator - KI will sich aber jedes mal updaten, sobald man das Programm startet. Es handelt sich um Blender, welche durch eine nutzlose Useroberfläche den Hype auf KI ausnutzen will und bei den meisten Dummies abkassieren will. Eine normale Loser BRD-Software vom Loser für Loser. Spendet lieber an die korrupten Selenskeyjs und Fritzes.

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Vielen Dank für Ihr Feedback. Wir nehmen jede Rückmeldung ernst und möchten einige Punkte sachlich richtigstellen und erklären. Unsere Software ist keine reine „Textmaske“, sondern eine Desktop-Anwendung mit lokal ausgeführten KI-Modellen. Gerade weil wir bewusst auf Offline-KI setzen, ist die Technik im Hintergrund deutlich komplexer als bei reinen Web-Oberflächen. Die KI-Modelle bestehen aus mehreren Gigabyte an Daten, müssen beim ersten Start geladen, geprüft und initialisiert werden. Dieser Vorgang ist einmalig und benötigt Zeit – nicht, weil etwas „vorgespielt“ wird, sondern weil das Modell mathematisch und strukturell sehr komplex ist.

Avaliado com 2 de um total de 5 estrelas

microsoft vs. software

Deep Art Creator aus Download-Weinachtskalender von Chip leider unter Win10 nicht nutzbar. Installation ist umständlich und langwierig es werden (microsoftig) zwar "Fortschrittsanzeigen" simuliert, selbstverständlich auch updates installiert, dem Nutzer bleibt jedoch eine sinnvolle Nutzung verschlossen. Wenn sich 2 ( mit auf max. Ressorcenverschwendung und Selbstbeschäftigung) ausgelegte Softwareprodukte auf einem PC befinden, ist dies wohl nicht anders zu erwarten.
Auf Supportanfragen wurde verzichtet, da ich kalenderbedingt zur Zeit in Vollzeit mit anderen KI-"Kundendiensten" (Verkaufsplattformen und deren Lieferanten) sinn- und fruchtlos vollauf beschäftigt bin. FF Thomas
RE (26.12.25)zur Antwort: Die 2. "ressourcenhungrige" Software ist leider die Add- und Spywaresammlung von microsoft (das windows10-Betriebssystem) , ich sehe meine Erfahrung bestätigt.

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Vielen Dank für Ihre Rückmeldung. Es tut uns leid, dass Deep Art Creator unter Windows 10 für Sie nicht nutzbar war und die Installation als umständlich empfunden wurde. Beim ersten Start werden jedoch lokal ausgeführte KI-Modelle eingerichtet, die mehrere Gigabyte groß sind und einmalig entpackt, geprüft und an die Hardware angepasst werden. Dieser Vorgang ist rechenintensiv und kann – je nach System und paralleler Software – deutlich Zeit und Ressourcen beanspruchen.

Da unsere KI vollständig offline arbeitet, unterscheidet sich der Startprozess stark von Cloud- oder Webanwendungen. Zusätzliche ressourcenhungrige Programme auf dem System können die Nutzung weiter einschränken.

Avaliado com 5 de um total de 5 estrelas

Customer Service is Excellent

I purchased a subscription for Deep Art Effects. Loved it and recommended it to others. Had to replace my old iMac and when I did, I could no longer use this App. I contacted customer service and didn’t expect such a speedy response. I was told that my old computer had the license and if I followed the directions they gave me, my new computer would be recognized. The first suggestion didn’t work. They got right back to me with another solution. Bingo, I’m back in business. I can’t say enough about how helpful customer service was in solving my problem. They stayed with me, were prompt with help and directions were easy to follow. You’ll also really like this software. I’ve used it on my photos then sent them away to make wall art, calendars and cards.

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good customer support

Very good customer support. Solved my problem very quickly, prompt response. Very good software. I love it and I will def be spreading the word so they sell more of their product. Thank y'all for being the awesome company y'all are and thank you for helping me.

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not sure

The company operates a website without any contact details, let alone a way to reach support.
There is no reply to an email message (after a long search)!
The phone no here on trustpilot just has combox.
This is all very suspicious and the website violates all rules of transparency.
After intervention at the company I got feedback and the promise to put things correctly. So I change from 1* to 3* and test the App.

8 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Product was purchased for lifetime one…

After my complaint I have been contacted in order to resolve the problem ad to have refunded the not due amount.

Product was purchased for lifetime one off fee.
They reuse my card account and recharge any month. Impossible on the site to find supporto on how to dismiss, and how to remove my order.

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Dear Giuseppe,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced regarding the unexpected recurring charges. We understand how frustrating this situation can be and are committed to resolving it promptly.

You can contact our support at support@deepart.ai Please provide your account details and a brief description of the issue in your communication.
We will look into this as soon as possible.
Thank you for your cooperation.

Best regards,

Camelia
Customer Support
Deep Art Effects AI

Avaliado com 1 de um total de 5 estrelas

I subscribed for a free trial because I…

I subscribed for a free trial because I wanted to, dhu, try it. Sadly it's been alost impossible since literally every two clicks a huge pop-up comes to prompt customers to upgrade to the paid version.
Most irritating experience with a program, ever.
Also, the few filters I managed to try are quite ugly, potoshops does them better.
All thing considered, NO, I'm definitely not upgrading.

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Dear Kia,

Thank you for sharing your experience with Deep Art Effects. We sincerely apologize for the inconvenience you've encountered and understand your frustration.

To assist you effectively, could you please provide more details about the specific issues you're facing? This information will help us identify the root cause and work towards a prompt resolution.

We value your feedback and are committed to improving our services. Please reach out to our support team at support@deepart.ai with the details, and we'll do our utmost to resolve the matter to your satisfaction.

Best regards,

Camelia
Customer Support
Deep Art Effects AI

Avaliado com 1 de um total de 5 estrelas

Horrible support - unable to get a simple API test to work.

I signed up for the free account so I could test the API. I had a very simple test PHP page to upload a simple image and apply a style. However I kept getting an error. I double checked everything, no go. Authentication error. So I contacted support... their response time was awful - days - and meaningless. They kept telling me to sign up for the Test plan which it was obvious that I had already done. The responses were also curt and impolite - like with an annoyed attitude - I felt like a kid being told off for bothering them. This went on for over 2 weeks and since I pointed out to them that I had done everything they asked I haven't heard back. That was a week ago. I was going to subscribe just so I get support to do a test and see if it was even going to work for me, but after reading these reviews I realize I am not the only one with issues, so I'm done - even if it works I would never feel comfortable offering this to my own customers. I'm out.

2 de janeiro de 2025
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

We would like to express our sincere apologies if you have had a less than satisfactory experience with our customer support team. We would like to assure you that our support team have been in contact with you again in an attempt to resolve the issue you have been experiencing. We would also like to suggest that you may find it beneficial to use our existing code, which you can find at https://github.com/deeparteffects, in order to check if the API meets your requirements.

Avaliado com 1 de um total de 5 estrelas

Problème avec mon abonnement et service client inexistant

Je reviens reformuler mon avis, car l’expérience que j’ai eue avec ce service est inadmissible. Non seulement le problème n’a jamais été résolu, mais le ticket a été clôturé sous prétexte que je n’ai pas répondu assez rapidement, alors que le service client met systématiquement 1 à 2 jours pour répondre.

Même après avoir prouvé que mon paiement n'avait pas été effectué via Google, on m’a répondu de manière expéditive et injustifiée. En fin de compte, je suis obligé de faire opposition sur ma carte pour éviter un prélèvement abusif.

Je déconseille fortement ce site : fuyez si vous voulez éviter des problèmes ! Le manque de professionnalisme et de respect des clients est flagrant.

20 de novembro de 2024
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Bonjour, merci de nous contacter. Que souhaitez-vous confirmer exactement ? Si vous cherchez la clé de licence, veuillez également vérifier votre dossier spam. Si nous pouvons vous aider à accéder à votre clé, veuillez nous indiquer votre numéro de compte et envoyer un e-mail à support@deepart.ai. Cordialement, Deep Art Effects.

Avaliado com 1 de um total de 5 estrelas

Geldverschwendung

Ich habe ein Abo für einen Monat bei Deep Art Effects abgeschlossen. Bin seit dem ein einziges Mal ins Programm gekommen, seit dem - keine Chance mehr. Ich melde mich an und habe keine Option, irgendwo ein Bild hochzuladen und zu bearbeiten. Support haben die zwischen 08:30 Uhr und 17:00 Uhr. Geantwortet wurde auf Englisch. Von einem deutschen Unternehmen. In Deutschland. Toll, echt. Deren Support-Zeiten sind fast identisch mit meinen Arbeitszeiten. Also ist für mich auch kein Support möglich. 9,90 $ in den Sand gesetzt. Kann ich absolut nicht empfehlen.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Sehr geehrter Benutzer,

Es tut uns leid und wir entschuldigen uns für die Erfahrung, die Sie mit unserer Software und unserem Support gemacht haben. Wir untersuchen, was hier schiefgelaufen ist, und werden es beheben. Alle Anrufe sollten innerhalb von 24 Stunden bearbeitet werden. Unsere Benutzerbasis ist international, deshalb bieten wir standardmäßig Support auf Englisch.

Ihr Problem sollte jedoch lösbar sein und wir sollten in der Lage sein, Sie für den Zeitraum zu entschädigen, in dem Sie es nicht nutzen konnten. Bitte kontaktieren Sie unseren Supportleiter unter c.brans@deeparteffects.com, damit er Ihre Anfrage direkt bearbeiten kann.

Wenn Sie dies mit der Beschreibung Trustpilot im Betreff tun können, weiß er, dass es sich auf diesen speziellen Fall bezieht. Wir freuen uns darauf, Ihr Problem zu lösen.

Mit freundlichen Grüßen
Team Support

Avaliado com 2 de um total de 5 estrelas

I recently purchased a subscription to…

I recently purchased a subscription to Deep Art Effects and attempted to upload a 24 MB video for processing. Despite having a stable and fast internet connection, the upload process is taking an unusually long time. I have reached out to customer support multiple times but have not received any response.

This experience has been very frustrating, and I am now concerned about the legitimacy of the service. I expected a smoother experience and better support for a paid service. At this point, I feel quite disappointed and unsure if I should continue using this product.

5 de junho de 2024
Avaliação não solicitada
logotipo da Deep Art Effects

Resposta de Deep Art Effects

Thank you for sharing your feedback. We apologize for the inconvenience and frustration you've experienced.

We have thoroughly checked our records and, unfortunately, we couldn't find any support requests associated with your email. The issue you're facing with the video upload might be due to the number of frames in your video, as each frame needs to be individually rendered, which can affect the processing time.

We assure you that we are committed to providing a smooth experience for our users. There are ways to optimize and speed up the process, and we would love to assist you in resolving this matter. Please reach out to us via our live chat or by emailing support@deepart.ai. You can refer to Cristiaan, our Head of Support, and we will gladly assist you.

Thank you for your patience and understanding. We look forward to helping you soon.

Best regards,

The Deep Art Effects Team

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