Vejay was incredibly helpful from the moment we walked in. He quickly understood our needs and guided us to the perfect dining table and TV unit. We’ve been searching for weeks to furnish our ne... Ver mais
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VEJAY and Veesh are both amazing at their job. The phone is always answered they said from the start there’s a 2 to 3 month wait which I appreciate other members of staff that I’ve spoken with no thei... Ver mais
Visited the Denelli showroom and was warmly welcomed by Steve. He made it clear he was available if we needed anything, but wasn’t pushy at all—which we really appreciated. We returned later the sa... Ver mais
A empresa respondeu
Vejay handled my purchase, great guy. Nice communication and interpersonal skills.. good for business and for life in general.😃😎 The Sofa is great, serving the purpose just as anticipated. It... Ver mais
Detalhes da empresa
Escrito pela empresa
For over 20 years, Denelli Italia has been helping customers create beautiful homes with premium furniture that combines exceptional craftsmanship, timeless design, and lasting comfort. We specialise in Italian-inspired sofas, dining furniture, bedroom furniture, and contemporary home furnishings, working with trusted European manufacturers who share our commitment to quality. Our collections feature luxurious Italian leathers, premium fabrics, solid hardwood frames, and carefully selected materials designed to provide years of enjoyment. Many of our furniture pieces are made to order, giving customers the freedom to choose from an extensive selection of colours, materials, and finishes to create furniture that perfectly suits their home and lifestyle. Our experienced team is passionate about delivering outstanding customer service from the moment you begin your search through to delivery and aftercare. We pride ourselves on offering honest advice, expert product knowledge, and a personal service that has earned the trust of thousands of customers over the past two decades. Thank you for choosing Denelli Italia. Every review helps us continue improving our service and gives future customers confidence when investing in quality furniture for their home.
Informações de contato
10 Tanners Drive, MK14 5BW, Milton Keynes, Reino Unido
- 01908 216200
- info@denelli.co.uk
- www.denelli.co.uk
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Respondeu a 100% das avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
EXCELLENT SERVICE
EXCELLENT SERVICE
From the moment we walked into the beautiful showroom, the team were very professional, honest and friendly. They never pushed/forced us and gave us time to think through the various options.
Very price competitive as well.
Would definitely recommend!
I ordered my corner sofa
I ordered my corner sofa, the company explained I would have my sofa delivered before Christmas, I received a call last week to say my sofa was ready for delivery, I was very excited, from ordering, to my delivery, I was very pleased, the 2 men who delivered the sofa were amazing, they carried the sofa in 3 stages, they had to climb 12 steps, manoeuvre around a stairlift and unpacked the sofa and cleaned up the cardboard and wrappings, they treat me with respect and we're very friendly, Danelli Italia 100% company.
Good quality products.
Good quality products.
We were moving into a new build property and Denelli kept our furniture in storage until we were ready for delivery.
Delivery guys were on time, polite good service
Very Poor Quality
Waited 2 years through Covid for the sofa, very poor quality Tried several times to reject it, they wasn't intrested. Just called them to fix a number of ongoing issues, was told it's only gauranteed for 2 years. I'll stick with DFS next time. The sofa cost over 4K.

Resposta da Denelli Italia
Very Happy
Lovely products, excellent customer service with no pushy sales just helpful advice and good communication during the delivery period. Thank you.
Dali Sofa from Danelli
Absolutely loved my sofa from Danelli! Great service from the team and can’t recommend them enough! Thank you Danelli team!
We ordered a sofa from Vish and it was…
We ordered a sofa from Vish and it was seamless from start to finish. We found he gave very good advice and the sofa is excellent quality
Free delivery unless you live in Scotland
Despite this Company stating clearly on the front of their website that delivery is free UK wide - well not if you live in Scotland. An extra £99.
Our Sofa is absolutely beautiful it…
Our Sofa is absolutely beautiful it took a couple of months to come but worth the wait love it .
Great from the moment we walked in
Great from the moment we walked in. To the delivery of our furniture. Steve helped us finish off our sofa with a footstool and measurements. Decently going to use them agin
good quality products
good quality products, prompt responses
excellent
I came across Denelli Italia after being recommended by a neighbour .
I visited their premises and was astounded by how friendly , professional and going above and beyond for their customers
Extremely knowledgable,great advise,very informative and a fair competitive prices .
I will love to thank Yejay for his care and support and step by step follow up when i ordered my beautiful table .
I will be forever very grateful and look forward doing business with them soon
My table is stunning and it had been the one that always got singled out by our friends and family
I would highly recommend you order or visit their store i guarantee you will never be disappointed
Extremely satisfied customer
( cattelan km06 scorpio bronze)
My recent purchase of a coffee table…
My recent purchase of a coffee table arrived very quickly. The product had a few little problems which Vijay at Denelli sorted out the same day for me.
Very good after sales service
My thanks.
Marilyn Rendall-Day
Excellent customer service
I had a very good customer service by representative Vijay who looked into my specifications and went an extra mile to find the sofa and chairs of my choice . I was very pleased .
We have now received our items
We have now received our items - somewhat delayed bit because of Bailey but because we hadn’t moved into our new house, the items arrived on good time and they were happy to keep them safe until we needed them
On the day of delivery the team arrived and moved the items into the lounge and constructed them in a very professional manner.
They were friendly and happy in their work. Once complete they made sure we were happy before tidying and leaving. Thanks a great service from all
Purchase of "Icon" sofas
Bought 2 "Icon" sofas from Denelli Italia. We wanted particular type which had stopped being manufactured. We asked if we could buy the 2 on display. We received a generous offer. We love the sofas. Everybody comments on the style and comfort. Many thanks to Steve and the team.
Absolutely first class service
Absolutely first class service. Came across them by accident and so very happy with our sofa. Super easy, loads of choices, good advice and knowledgeable staff.
Highly recommend. Showroom had a huge variety of sofas and furniture something for everyone.
Special thanks to the delivery team. Effortless
Steve Stathers was excellent from the…
Steve Stathers was excellent from the start until the end. He kept me updated on the process. I truly appreciate his inputs and because of him, I will order again from Denelli
First Class Customer Service
Hello,
I discovered this company by chance. I live in the North of England and a trip to the showroom would be difficult.
It's a leap of faith ordering online and you have to be able to trust the retailer's description, promises and advice over the phone. In my case, being OCD, and trying to get the decor right for a new flat, whilst in my 50s, it feels challenging.
Hence, I wanted to express my huge gratitude to Vishal for his professional approach, flexibility and first class communication.
It will be a little while before my items arrive, so I can't comment on delivery or longevity or quality, but if the service I have received thus far is in anyway an indicator of my satisfaction, I have much to look forward to.
I am going for a slightly eclectic blend of furnishing based on what appeals to me rather than a 'let's try and make it all match' philosophy. I have found the Denelli site excellent for picking some key items that can be accented later.
Indeed, the clearance section offers some hope for those on a budget trying to emulate the style found in much more expensive shops. I understand that Denelli specialise in bringing contempory Italian designs within reach by keeping manufacturing cost down. I am all for this and the many positive reviews of the company suggest this makes great sense at a time when we have to make difficult financial choices. Quality furniture, supplied with passion and enthusiasm and at a balanced cost to the consumer is where Denelli seem to have positioned themselves.
All of the above ia nothing without first class customer service which puts the individual needs of the Buyer at its heart. It is clear to me that Vishal believes in the importance of this and nothing has been too much trouble for him.
So far, I have no hesitation in recommending this company and the premium service Vishal has 'furnished' me with.
Thank you and best wishes,
Paul.
Vishal and the team were great
Vishal and the team were great. They helped us select a lovely velvet sofa and kept us informed of the delivery process along the way. We love our new sofas! Thanks Vishal

Resposta da Denelli Italia
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