Brilliant friendly staff who worked hard and efficiently to ensure everything was set up. They made sure that each device was correctly linked up to the new photocopier for both printing and scanning.... Ver mais
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Veja o que dizem as avaliações
We have dealt with Deos Group for a few years and have always found them to be very helpful, informative and supportive. Any issues with equipment or stationery are dealt with immediately and effic... Ver mais
A very professional company from enquiry to installation, would highly recommend Deosgroup, our new printer works perfect for our office, best thing we have ever done is to get a contract.
We (Temple Wealth Management) have been using Deos now for the past 2 years and we can not fault them. They are easy to use and speak too, if we ever have a question or request they are always happy... Ver mais
Detalhes da empresa
Escrito pela empresa
General office supplies
Informações de contato
Greatbridge Road, SO51 0HR, Romsey, Reino Unido
- 02380711633
- dan@deosgroup.co.uk
- www.deosgroup.co.uk
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Como esta empresa usa o Trustpilot
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10/10 service
We moved over to Deos from another provider and the process was so easy. Deos took care of handling everything; we didn't lift a finger. The transition was swift and seamless. Would highly recommend Deos. Fantastic service all around! Printer wrap is a nice touch also.
Friendly and Efficient
We use Deos for our printer and stationery and have done for around 5 years. Have always found them helpful and efficient and nothing is too much trouble.
First class service!
We have numerous printer contracts with Deos and are extremely impressed with the quality of product alongside the level of service accompanying them. We are never more than a short phone call away from any queries or questions we may have being answered. Ink cartridges are always provided on a next day service which is a huge benefit when working in a busy office. I cannot thank them enough for there continued service and support!
5 Star Company
Exceptional customer service - we phoned due to an issue with the printers after our wifi cut out, and the team were able to help us straight away and get the problem solved. Can't fault them. :)
Since we've been using DEOS group for…
Since we've been using DEOS group for our printers, everything has run smoothly and we have had no majors issues. When one of our printers had a jam, the service team ordered the part and were out within two days to get the printer fixed and back up and running.
All ink and paper is sent well before we run out so we always have it on hand ready.
The team are always on hand to assist and are friendly and helpful.
Do not use this company
Do not use this company! We had a copier contract with them and they ripped us off!
They miscalculated our copier amounts and tried to bill us an extortionate amount over what we agreed. When we queried this, they sent us a contract which they passed off as ours, with different terms and conditions from the copy we held. They are dishonest and will rip you off.
Shockingly bad company
Shockingly bad company, run for the hills!
The most unethical and underhand company we have ever dealt with, they lied to us numerous times until we reluctantly agreed to renew our contract, which was a big mistake. We have referred them and their finance company to the FOS.
Cold call from this company asking for…
Cold call from this company asking for a staff member by name and then hung up. Very poor
DO NOT USE FOR PCR TESTING
DO NOT USE FOR PCR TESTING
Our test results were late. DEOS Group blamed the testing centre, said their ovens had broken down!!! Only option for us other than loosing our holiday was to pay them a further £400 to get an emergency test.
Upon return from our holiday I contacted the testing centre who informed us they had no issues with their machinery!!
When challenging DEOS Group with this information they just ignore our emails and do not respond.
“The true test of a business’s customer service fitness is not when things are going right - but rather what is done when things go wrong”.
Things went wrong here, the only customer service offered was to make more profit from us.
DREADFUL, STRESSFUL, COSTLY EXPERIENCE.
Sending Unsolicited Sales Emails
This company are sending out unsolicited spam emails trying to sell COVID test kits.
It is the same company as GreenOffice.co.uk (check out the reports on their page of multiple spamming of people who never gave permission) and they are just using a different branding to try and fool people.
Their info on both emails is:
DEOS House, Romsey Industrial Estate
Greatbridge Road
Romsey
Hampshire
SO51 0HR
United Kingdom
We never subscribed to their spam emails as the email address they are using is not a direct email so we know they have either bought the list or scraped it from our web site.
This is a blatant attempt to disguise who they are by using a different sender email address but the content of the emails is almost identical.
We are now reporting them to ICO and they will pursue this further with the directors being liable for multiple breaches of data protection laws.
Do business with this firm…
Quite simply do business with this firm! Excellent customer orientated attitude, flexible and fast. Spoke to the MD Matt Smith - really lovely guy. Wish all firms were as helpful.
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