We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver mais
A empresa respondeu
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver mais
A empresa respondeu
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful. today we was greeted by a salesman (Richard) he was very polite and helpful we had no he... Ver mais
The sales advisor jack made the whole experience of buying a new sofa such an easy one. He was patient and walked me around the sofas that I had expressed an interest in. He then helped with co... Ver mais
A empresa respondeu
We recently attended DFS, Aintree, to view sofas and we spoke with Celine who was very helpful indeed. Having decided on a sofa set, we returned there on 13/05/2026 to place our order. On that... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful.
today we was greeted by a salesman (Richard) he was very polite and helpful we had no hesitation in buying the suite we required, thank you.

Resposta da DFS Furniture - Aintree
I found the service I received was excellent lovely assistant Celina so helpful and kind I’d give her 10/10 I’m 84 lady she kindly helped me to sort things glad I chose your store for to buy my chair

Resposta da DFS Furniture - Aintree
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive impression that we came back. Excellent service throughout and an enjoyable experience especially because we were with kids and they felt very comfortable as well. I would rate Celine 10/10. Highly recommended

Resposta da DFS Furniture - Aintree
Excellent customer service. Very polite, patient and she helped with all the information I needed. Amazing service.

Resposta da DFS Furniture - Aintree
Excellent customer service! Callum H was extremely helpful and informative with our purchase.

Resposta da DFS Furniture - Aintree
Great customer service in store. Very friendly member of staff very helpful

Resposta da DFS Furniture - Aintree
very helpful, polite,and thorough during the purchase of the item

Resposta da DFS Furniture - Aintree
The sales advisor jack made the whole experience of buying a new sofa such an easy one.
He was patient and walked me around the sofas that I had expressed an interest in.
He then helped with colour, style, finance and anything else that needed to be arranged.
If all advisors were like jack, choosing household items would be so much easier.
Can’t recommend dfs enough.
Thanks jack.

Resposta da DFS Furniture - Aintree
Matt was extremely pleasant and very helpful

Resposta da DFS Furniture - Aintree
Mixed feelings here - in-store experience was great and enjoyed browsing. However, I informed the sales person that I had carpets throughout and yet gliders for the sofa were recommended as apparently they would help with moving the furniture. Today the sofa was delivered (more than a few problems here to say the least !) and the delivery guys said there was no point fitting the gliders as they would fall off as soon as they were pulled across the carpet and gliders were really for laminate or wooded floors. I'm currently waiting for DFS to call me regarding a refund for the gliders.

Resposta da DFS Furniture - Aintree
Callum was very helpful, and efficient in the buying process. Would recommend.

Resposta da DFS Furniture - Aintree
The young lady that serve me was very polite and professional, and made the experience a pleasure. Not being pressured to buy made whole experience relaxed. I can honestly say your employee and her pleasant manner made my mind up to buy my purchase.

Resposta da DFS Furniture - Aintree
Great customer service from Jess, she explained everything very clearly and confidently.
Smooth process thanks Jess

Resposta da DFS Furniture - Aintree
Staff was very helpful for finding the right one

Resposta da DFS Furniture - Aintree
Callum was excellent not pushy like the other retailers

Resposta da DFS Furniture - Aintree
Andrew was very helpful, friendly and explained all the steps of the process clearly

Resposta da DFS Furniture - Aintree
The salesman was extremely informative about the furniture we decided to purchase. Excellent customer service.

Resposta da DFS Furniture - Aintree
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.