Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... Ver mais
A empresa respondeu
Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... Ver mais
A empresa respondeu
Kaz and Callum were absolutely great! Really helpful and friendly, and not pushy at all — they were just there to help and let us take our time. Callum let us know he was just finishing up with... Ver mais
A empresa respondeu
Sales rep Karen was great to deal with. Not pushy and took time out to ensure all aspects of the sale were clearly explained. From the initial order right through to the delivery process. Hoping the a... Ver mais
A empresa respondeu
We had a great experience at DFS thanks to Karen. She was incredibly patient with us while we took our time trying to make up our minds, and she never made us feel rushed or pressured. Her friendly, h... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details about care, delivery, after sales services etc. A pleasant, relaxed experience with no pressure to buy, and we look forward to our purchase being delivered.

Resposta da DFS Furniture - Barrow-in-Furness
Sales rep Karen was great to deal with. Not pushy and took time out to ensure all aspects of the sale were clearly explained. From the initial order right through to the delivery process. Hoping the after sales service is just as good!

Resposta da DFS Furniture - Barrow-in-Furness

Resposta da DFS Furniture - Barrow-in-Furness
Staff Callum is an amazing service. Iam telling honestly its nice customer service.
Thank you Callum

Resposta da DFS Furniture - Barrow-in-Furness

Resposta da DFS Furniture - Barrow-in-Furness
Excellent easy service and very friendly. Not got my settee yet but hopefully all good

Resposta da DFS Furniture - Barrow-in-Furness
Good sale service,everything explained,not just once ,twice,excellent

Resposta da DFS Furniture - Barrow-in-Furness
Friendly and efficient service, everything clearly explained about our purchase.

Resposta da DFS Furniture - Barrow-in-Furness
Kaz and Callum were absolutely great! Really helpful and friendly, and not pushy at all — they were just there to help and let us take our time.
Callum let us know he was just finishing up with another customer and would be straight over, which I thought was a really nice touch as he didn’t want us thinking we’d been ignored. Kaz did the same, and both were really attentive throughout.
Callum took all my details, went through everything with us and made sure we were 100% happy and understood the order before we left. He’s a proper sound guy — and funny too 😂
10/10 service from both of them. Would definitely recommend! 👌

Resposta da DFS Furniture - Barrow-in-Furness
All the staff were professional and very helpful, the Manager in particular was extremely knowledgeable and made placing my order very straightforward.
Thank you to the whole team

Resposta da DFS Furniture - Barrow-in-Furness
A calm atmosphere, helpful assistant Ryan was helpful in observing my comfort levels when trying different sofas. The purchase went smoothly and all details were checked by another member of staff

Resposta da DFS Furniture - Barrow-in-Furness
This is our 3rd visit to DFS in Barrow, we popped in just before closing on 13th August and spoke to Karen and although it was closing time she took time to show us items that matched our interests for a new sofa. On Friday 14th August I called into the store to clarify some details, Karen wasn’t there but Ryan took the time to go through the details I couldn’t find on the internet. Today 18th August at 5.30pm myself and my husband arrived at the store, everyone was welcoming and remembered us from a previous visit, we were not crowed but felt our needs were met. Karen came to see us, she was welcoming, showing us a couple of sofas that met our requirements before we decided on the Ryder sofa. Customer service from Karen, Ryan and Stuart were amazing, helping us to make an informed decision, making sure we understood colours, fabrics and options to suit or needs and home. The customer service was amazing and very professional in a natural way, where questions could be asked and answered in a relaxed manner however Karen made sure we all the details and understood our agreement to purchase. Please thank your team for me.

Resposta da DFS Furniture - Barrow-in-Furness
Me and my wife were very well looked after at DFS Barrow-in-furness. Ryan was very friendly, informative and helpful making our sofa purchase confident and easy.

Resposta da DFS Furniture - Barrow-in-Furness
Our purchase from DFS was seamless, friendly and truly enjoyable. The staff were excellent and professional and totally customer focused. Thank you.

Resposta da DFS Furniture - Barrow-in-Furness
Excellent customer service and very informative, thanks Callum for all your help

Resposta da DFS Furniture - Barrow-in-Furness
I came in looking for a small sofa to fit a tight area and Stuart the manager helped us find exactly what we needed. Great service would highly recommend!

Resposta da DFS Furniture - Barrow-in-Furness
Friendly helpful staff, who explained everything step by step, no pressure to choose my sofa.

Resposta da DFS Furniture - Barrow-in-Furness
My Dad ordered a sofa, staff were very professional & attentive. Look forward to receiving sofa.

Resposta da DFS Furniture - Barrow-in-Furness

Resposta da DFS Furniture - Barrow-in-Furness
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.