DFS Furniture - Birstall Avaliações 

8.098
O TrustScore é 5 de um total de 5

4,9

9-10 Gelderd Road, Birstall RetailPark, WF179DT Leeds, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Ver mais

Avaliado com 5 de um total de 5 estrelas

Craig was extremely helpful and fully professiona!. He explained everything in fine detail and left no stone unturned even to the point of getting a colleague to double check the purchase. He made the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experien... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • 9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Reino Unido

  • 0333 999 9807

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(8.098)

99.510 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My experience at dfs was amazing and…

My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experience was so easy and stress-free. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️

20 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really easy to deal with

Really easy to deal with, I was only in the shop for 15 minutes

19 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello Rob,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really helpful salesman

Really helpful salesman, not pressurised at all. Helped us chose exactly the sofa we wanted, in the right colour and material , which was not one of the standard ones offered.

15 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Buying a sofa from DFS

Lynne supported our sofa experience with confidence, kindness and compassion. Her expertise was greatly appreciated and enhanced our confidence in her company. Thank you.

17 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello Karl,

Thanks for your lovely feedback, we’re glad to hear Lynne met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, knowledgeable staff and a decent price.

10 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Had a great experience looking for a…

Had a great experience looking for a sofa, staff were friendly and very helpful without being overbearing or too pushy.

16 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service …

The young girl that served me was very good and precise. She had excellent customer service skills. A credit to the company

16 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, Ron was very helpful, polite& professional.

16 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, no hassle and very friendly with good product knowledge.

15 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

On line order

On line order but was great service to use, went in store a few weeks prior and the service in store was great also no pressure at all very friendly staff

9 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello Steve,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Have a look round before u decide what u like

The staff was really helpful and not on your case just let u go to them when u needed help.

15 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was a really nice and smooth…

It was a really nice and smooth experience, visited the store - wasn’t pressured, approached by a helpful member of staff and talked through options. Really good experience.

15 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great Experience

Caitlin was brilliant, approached when we needed help but not too in your face, answered our questions and made the whole process very enjoyable

15 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ana was excellent

Ana was excellent, really honest and thorough and we found exactly what we were looking for

13 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Caitlin was friendly but not pushy

Caitlin was friendly but not pushy, knowledgable, flexible - answering all our questions.

14 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello Zachary,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ana made me feel really comfortable and…

Ana made me feel really comfortable and explained everything in detail to make sure I understood everything about the product and your services. Will definitely be recommending to my friends and family.

14 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello Georgia,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ana.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Thank you Lynne!

Lynne was amazing and made the whole process very easy.

13 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Sam was really helpful and great customer service.

12 de agosto de 2026
logotipo da DFS Furniture - Birstall

Resposta da DFS Furniture - Birstall

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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