Great first impression on walking in. Our small Frenchie was welcomed with open arms while we were given a surprisingly good coffee. Both the manager and the lovely Persian girl (Laila?) were extremel... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Really great experience! All of the staff were so friendly and helpful. Sweeda looked after us and guided us through everything step by step. As first-time sofa buyers, we really appreciated how thoro... Ver mais
A empresa respondeu
My whole experience was great. Sweeda Azam listened carefully to what my requirements were and expertly showed me a range of options that fitted. Then she brought me a coffee and gave me time to tes... Ver mais
A empresa respondeu
Sales staff very really helpful, professional and knowledgeable. Told us everything we needed to know before buying and there was no gimmicky sales pitch
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
971 Great West Road, TW8 9DN, Brentford, Reino Unido
- 0333 999 9827
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly
Very friendly, efficient staff. Made us very welcome. Excellent product knowledge. Would highly recommend.
30 de março de 2026
Resposta da DFS Furniture - Brentford
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The staff were very helpful
The staff were helpful and we were very happy with the purchase.
29 de março de 2026
Resposta da DFS Furniture - Brentford
Good afternoon John,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very nice experience We were left to browse through the shop…
We were left to browse through the shop without being harassed which was great. When we had decided we had no problem making it known that we were ready to ask questions etc
We were treated with great service and hospitality very informative and answered all our questions
29 de março de 2026
Resposta da DFS Furniture - Brentford
Good afternoon Steve,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
We had Great expedience with dfs staff…
We had Great experience with dfs staff every thing was finished smoothly and professional way and short time I recommend to visit the dfs Brentford team if you want pay sofa and not sure what you choose then the staff will help you with that definitely 10/10
28 de março de 2026
Resposta da DFS Furniture - Brentford
Good morning Mohamud,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly knowledgeable staff great…
Friendly knowledgeable staff great customer services thank
You
24 de março de 2026
Resposta da DFS Furniture - Brentford
Good afternoon Mary,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
The lady was absolutely brilliant
The lady was absolutely brilliant, efficient and informative.
25 de março de 2026
Resposta da DFS Furniture - Brentford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great sofa great price
Got a sofa in the clearance section for half the price. Super helpful sales team especially the manager, who helped me arrange delivery within such short notice
16 de outubro de 2025
Resposta da DFS Furniture - Brentford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The experience was outstanding
The experience was grate , the lady who dealt with me was very polite and helped me to find the sofa I was looking for.
23 de março de 2026
Resposta da DFS Furniture - Brentford
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
The lady that served us was very…
The lady that served us was very helpful. She told us what would go well with what. And she let us ask all the different questions we had. And then she also offered us a hot drink. The hot chocolate was very lovely.
Great experience.
21 de março de 2026
Resposta da DFS Furniture - Brentford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer services and experienced
Excellent customer service and communication by advisory felt well welcomed really like the experience
19 de março de 2026
Resposta da DFS Furniture - Brentford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The stuff member went well out of our…
The stuff member went well out of our way above and beyond their duties to try and make two corner sofas fit into an area they wouldn’t
17 de março de 2026
Resposta da DFS Furniture - Brentford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Helpful Staff Member
I received excellent service during my visit to the store. We were looked after by Harri who was a very pleasant young man. He was helpful, talked us through all the warranty options available and assisted through our transaction with no issues. It made for a very pleasant experience.
14 de março de 2026
Resposta da DFS Furniture - Brentford
Good morning,
We are really grateful for your kind words and for sharing your experience in our store with Harri. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
It was a great experience and…
It was a great experience and opportunity to buy some furniture recommended by my relatives and I’m sure DFS make my dreams come true…
14 de março de 2026
Resposta da DFS Furniture - Brentford
Good Morning Akash,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was excellent in his…
Sales assistant was excellent in his customer service skills. Very helpful and knowledgeable. A credit to the company!
14 de março de 2026
Resposta da DFS Furniture - Brentford
Good Morning Nim,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really helpful staff
Really helpful staff, quick and smooth integration would use again
14 de março de 2026
Resposta da DFS Furniture - Brentford
Good Afternoon Dan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sweeda greeted us with such warming and…
Sweeda greeted us with such warming and polite energy. It made the experience 10/10. Sadia helped beforehand with the decision making and provided the same quality of service. It was an extremely smooth and easy with everything explained in detail. I recommend Brentford DFS so much.
13 de março de 2026
Resposta da DFS Furniture - Brentford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sweeda met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I was served by a lovely young lady…
I was served by a lovely young lady today.
She was very professional in her approach to myself and my family and she made the whole process very easy and relaxing.
I didn't feel forced into buying more thrn I wanted.
10 de março de 2026
Resposta da DFS Furniture - Brentford
Good morning Julie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Good service.
9 de março de 2026
Resposta da DFS Furniture - Brentford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Brentford
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Brentford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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