Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... Ver mais
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Veja o que dizem as avaliações
The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... Ver mais
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Ver mais
A empresa respondeu
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Informações de contato
Mill Close, Scawby Road, DN20 9JH, Brigg, Reino Unido
- 0333 999 9731
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The staff were very pleasant throughout…
The staff were very pleasant throughout our visit, we had numerous questions which they didn’t hesitate to answer. We had our daughter with us who they were engaging with and entertaining during our visit and they were very helpful and practical with our decision making

Resposta da DFS Furniture - Brigg
Staff was very helpful easy to talk to…
Staff was very helpful easy to talk to and ask questions and very welcoming without being pushy.

Resposta da DFS Furniture - Brigg
Very good listening and everything was…
Very good listening and everything was explained clearly. No rushing, very pleased with the whole experience.

Resposta da DFS Furniture - Brigg
Very helpful and friendly service
Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

Resposta da DFS Furniture - Brigg
It was a really great experience
It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

Resposta da DFS Furniture - Brigg
Ordering online has been really easy but the Brigg store was below par
Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

Resposta da DFS Furniture - Brigg
Piling / bobbling after a few months
Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

Resposta da DFS Furniture - Brigg
I had a good experience at dfs
I had a good experience at dfs. The service was excellent and very helpful.

Resposta da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg
Salesmen little and large Dean were…
Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

Resposta da DFS Furniture - Brigg
Service fantastic everything explained…
Service fantastic everything explained in detail

Resposta da DFS Furniture - Brigg
Ordered our new sofa today
Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

Resposta da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg
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