DFS Furniture - Brigg Avaliações 

3.046
O TrustScore é 5 de um total de 5

4,9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... Ver mais

Avaliado com 5 de um total de 5 estrelas

The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... Ver mais

Avaliado com 5 de um total de 5 estrelas

Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Mill Close, Scawby Road, DN20 9JH, Brigg, Reino Unido

  • 0333 999 9731

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.046)

94.712 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staff were very pleasant throughout…

The staff were very pleasant throughout our visit, we had numerous questions which they didn’t hesitate to answer. We had our daughter with us who they were engaging with and entertaining during our visit and they were very helpful and practical with our decision making

14 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello Ivan,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff was very helpful easy to talk to…

Staff was very helpful easy to talk to and ask questions and very welcoming without being pushy.

13 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good listening and everything was…

Very good listening and everything was explained clearly. No rushing, very pleased with the whole experience.

12 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly service

Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

9 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello Shaun,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was a really great experience

It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

8 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello Aidan,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

Honest and helpful

7 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 3 de um total de 5 estrelas

Ordering online has been really easy but the Brigg store was below par

Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

7 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Good Morning Miss Cooney,

Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.

We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.

We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 1 de um total de 5 estrelas

Piling / bobbling after a few months

Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

4 de junho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your furniture. We are sorry to hear that you are having issues with your sofa.

I have taken a look into the order and can see you have been contacted to arrange a service visit, please be rest assured we will get this resolved for you.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a good experience at dfs

I had a good experience at dfs. The service was excellent and very helpful.

7 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello Emily,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Well laid out store

Well laid out store, helpful staff

5 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello David,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Salesmen little and large Dean were…

Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

3 de junho de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ordered our new sofa today

Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

31 de maio de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great sales man

Great sales man, wasn't rushed

21 de maio de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello Natalie,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very nice relaxed and all information was given well

26 de maio de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Quick and accurate service

25 de maio de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice service

Nice service, got what I needed. Fast!

25 de maio de 2026
logotipo da DFS Furniture - Brigg

Resposta da DFS Furniture - Brigg

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

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