Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... Ver mais
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Ver mais
A empresa respondeu
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Mill Close, Scawby Road, DN20 9JH, Brigg, Reino Unido
- 0333 999 9731
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Did a good job of explaining the ins…
Did a good job of explaining the ins and outs.
16 de março de 2026
Resposta da DFS Furniture - Brigg
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
We had a lovely experience in store…
We had a lovely experience in store with the lady who sold our sofa to us. This is for our first home and her patience was really appreciated, we had to change our minds and start again due to our original choice not fitting. The lady was understanding and made us feel comfortable when we were stressed, we accidentally made her go over her work hours, however not once did we feel rushed. She happily stayed to make sure we were happy with our purchase.
21 de março de 2026
Resposta da DFS Furniture - Brigg
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Brigg
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Most helpful and easy experience I’ve…
Most helpful and easy experience I’ve had visiting dfs and choose perfect sofa thanks guys 5* service
21 de março de 2026
Resposta da DFS Furniture - Brigg
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Dean is fantastic- DFS Brigg
No pushy salesman but helpful and informative when asked for help.
15 de março de 2026
Resposta da DFS Furniture - Brigg
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great advice
Great advice. Sales assistant was very helpful. Not pushy, left us to decide and get on with it, then supported us with answers to questions when needed.
15 de março de 2026
Resposta da DFS Furniture - Brigg
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Dean was very informative and answered…
Dean was very informative and answered all my questions 10 out of 10
15 de março de 2026
Resposta da DFS Furniture - Brigg
Good morning Paul,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Good selection.
I enjoyed our visit today, a great choice of seating and friendly, knowledgeable staff.
14 de março de 2026
Resposta da DFS Furniture - Brigg
Good Morning Roger,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Brigg
Good Morning Andrea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Went in to look at a sofa with my…
Went in to look at a sofa with my grandma. Dean was very clear when giving all the details my grandma needed to hear. As she has to wear hearing aids. He gave her time to process what was being said to her and time to reply. Gave all the details that was needed clearly. Very helpful and understanding.
11 de março de 2026
Resposta da DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing experience
Amazing experience, everything done quickly and efficiently ensuring we was happy with everything along the way. Can’t wait to receive my sofa now !
3 de março de 2026
Resposta da DFS Furniture - Brigg
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service - I was very pleased that the sales agent explained to us about the different types of leather
8 de março de 2026
Resposta da DFS Furniture - Brigg
Good afternoon Helen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Brigg
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Straight forward customer service
Really great customer service from Andy at the Brigg store
No pushy hard sell , just a relaxed atmosphere sitting on the sofa we have chosen , like having at chat at a friend’s house , everything explained in plain English , a real pleasure to of shooed there
9 de fevereiro de 2026
Resposta da DFS Furniture - Brigg
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Quick and easy to order
6 de março de 2026
Resposta da DFS Furniture - Brigg
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
excellent informative service in brigg…
excellent informative service in brigg store today.Not pushy just helpful and ordered our new sofa.
6 de março de 2026
Resposta da DFS Furniture - Brigg
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Shopping for new sofa
Was able to browse at my leisure begore making a decidion. Staff ectremely helpful and pleasant.
4 de março de 2026
Resposta da DFS Furniture - Brigg
Good afternoon Dorothy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Everything from start to finish was…
Everything from start to finish was Fantastic.The salesman ,Colin, was brilliant.He was very professional , a credit to the store .
3 de março de 2026
Resposta da DFS Furniture - Brigg
Good afternoon Debra,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Brigg
Good morning Mandy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Brigg
Good morning Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.