First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Ver mais
A empresa respondeu
we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Ver mais
A empresa respondeu
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido
- 0333 999 9775
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
2 seater sofa plus chair We knew what we wanted we had looked…
We knew what we wanted we had looked into it on line so when we arrived we were asked if we needed help and the assistant was very helpful
6 de julho de 2026
Resposta da DFS Furniture - Bristol
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
We entered the store and were not faced…
We entered the store and were not faced with several staff hovering which we like but they were readily available as soon as we made our choice and extremely friendly and happy to chat as we completed the paperwork , we were so happy that we will be recommending your Bristol store to our friends and family
5 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Very customer focused and very personable. Seller Was not pushy but was very helfpul
5 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lovely sales assistant that helped…
The lovely sales assistant that helped us buy our sofa was fantastic with providing all the information we queried about, was very friendly and enthusiastic, and was an overall delight to have helping us.
5 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff members were informative…
The staff members were informative without any pressure. The purchase was fully explained as were our options.
4 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Linda was very kind and patient.
27 de junho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Bristol
Hello Lisa,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I can not thank Linda at DFS cribs…
I can not thank Linda at DFS cribs enough, this is my second sofa I bought and so glad she was in today to sort it for us . A brilliant and helpful lady .
3 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello Mrs Taylor,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Mike helped us at Bristol DFS and was…
Mike helped us at Bristol DFS and was brilliant in helping us choose our furniture. Many thank you to Mike
2 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello Ceri,
Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Good service in store
Good service in store. Delivered on time and everything cleared.
1 point of criticism the Easigliders which you charged £76 for is a bit of a rip off. Can be bought online for less than £20 for the two suites
20 de junho de 2026
Resposta da DFS Furniture - Bristol
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and very helpful staff
I have been in a few times before actually purchasing our suite. Each time staff have been friendly and very helpful.
Daniel dealt with the sale today and was extremely helpful and thorough. Previous dealt with a lovely lady, not sure of her name Sel? Looking forward to receiving our new furniture now
1 de julho de 2026
Resposta da DFS Furniture - Bristol
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Mike was very helpfull
Mike was very helpfull. Explained about the cover plan for are leather chair.
29 de junho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were served by Daniel today he was…
We were served by Daniel today he was helpful and polite. Told us all about our purchase without any pressure.
29 de junho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Efficient and helpful in explaining the…
Efficient and helpful in explaining the difference in sofas / types etc
Helpful staff and friendly and chatty
22 de junho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good service
Very good service, explained everything very well and listened to our needs, would definitely use you again.
29 de junho de 2026
Resposta da DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Extremely helpful and very professional…
Extremely helpful and very professional service
29 de junho de 2026
Resposta da DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Bristol
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the friendly service
28 de junho de 2026
Resposta da DFS Furniture - Bristol
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Fab service
27 de junho de 2026
Resposta da DFS Furniture - Bristol
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.