We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoEaslea Road, Moreton Hall Estate, IP32 7BY Bury Saint Edmunds, GB
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Veja o que dizem as avaliações
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Ver mais
A empresa respondeu
Very happy with staff member who was very knowledgeable and helpful, above and beyond. Have bought all our sofas from DFS always had very good customer service Thank you
A empresa respondeu
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Reino Unido
- 0333 999 9749
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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We had such a great experience buying…
We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful without being pushy. She made the whole experience stress-free and enjoyable and was there to answer any questions we had. We’re so happy with our new sofa and would definitely recommend! 😊
29 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service from Rachel
Rachel greeted us at the front of the store in Bury St Edmunds and provide all the information we needed without being too pushy (although we didn't go for an orange suite!).
29 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We were served by Louise
We were served by Louise. Pretty much made us feel right at home. She explained the product very well and never one pressured us into a purchase. All had a laugh along the way. She was more than helpful. Very good experience and I'd fully recommend
29 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Louise.
Kind Regards,
Jordan
DFS Customer Support
So easy and straightforward.
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy.
The website is clear and so easy to use, with all the information you need. The entire experience was so easy.
Huge thank to Marvellous Matt, Coffee Conner and Racy-rebel Rachel.xxx
29 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Greeted with a good morning
Greeted with a good morning ! Connor was very helpful , and made the experience of ordering our sofa very pleasant . Thankyou
28 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Connor was very knowledgeable and…
Connor was very knowledgeable and reassuring. He was able to answer all our queries logically and clearly.
The range of sofas and payment options suited our needs, and were easy to understand.
22 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Immogen was very polite and helpful
27 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Bury St Edmunds
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS in Bury St Edmunds has been by far…
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when needed. Can't recommend enough,nice to have sales people without the usual nonsense.
26 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt and Rachel.
Kind Regards,
Jordan
DFS Customer Support
Lovely young lady
Lovely young lady, very knowledgeable on the products and extras like sofa care.
25 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Both staff members were excellent and…
Both staff members were excellent and very helpful
25 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I came in with 20 mins to purchase a…
I came in with 20 mins to purchase a sofa, mission accomplished thanks to the great staff! Attentive and efficient with a smile!
24 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledgeable friendly team members
Knowledgeable friendly team members. The overall feel and cleanliness of the showroom was very good. I was made to feel my presence was welcome and my custom was genuinely appreciated which is uncommon in large multi-site businesses. Connor was very customer focused but not intrusive during my browsing of the store, and explained all aspects of both the products and services I purchased.
23 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Friendly staff and brilliant service
Friendly staff and brilliant service
21 de agosto de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS at its best
We was left to browse and not followed around , then when we wished to order offered to see colour on a sofa to make sure we liked ,double checked measurements and lovely cofffee but no hard sell which we love personally
21 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Staff member was very helpful
Staff member was very helpful, friendly and professional
20 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent and helpful service from…
Excellent and helpful service from Imogen.
Would highly recommend.
19 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello Mrs Jukes,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Bury st. Edmunds
Matt at DFS Bury St. Edmunds sat down with us, after we had chosen the three piece suite we wanted, He offered us a drink, went through every detail on our chosen furniture, right down to leather care. Outstanding customer service all round. A+++++
18 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello Paul,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Amazing staff, with great service.
The staff and their customer service was amazing! They were very helpful making us feel good about taking our time to make a decision with no pressure. They offered us drinks and were great about answering even the smallest questions.
15 de agosto de 2026
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Bury St Edmunds
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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