Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver mais
A empresa respondeu
Gary the salesman in Cambridge was excellent, giving all the information we required. He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained... Ver mais
A empresa respondeu
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
442 Newmarket Road, CB5 8JL, Cambridge, Reino Unido
- 0333 999 9817
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Cambridge
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and massive help on…
Very helpful and massive help on choices of for our purchase
30 de maio de 2026
Resposta da DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful, friendly & informative
Helpful, friendly & informative. Highly recommend. Great quality sofas.
29 de maio de 2026
Resposta da DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Great customer service went above
Great customer service went above and beyond to help us find the right sofa as the sizing was awkward but found the sofa we’ve been waiting for!
27 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello Shelby,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience at Cambridge DFS
I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me visualise the furniture for my room. I’m a very happy customer and would highly recommend. Thank you
24 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello Angelique,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary & Eliza.
Kind regards,
Lia
DFS Customer Support
We was met by a Gentleman who was very…
We was met by a Gentleman who was very friendly and helped us out with his very professional manner and made us feel comfortable making a choice with his extensive knowledge of what we needed.
25 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa and can’t wait to receive them.
25 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Ali knew his stuff understood our needs…
Ali knew his stuff understood our needs and helped us find the sofa we wanted
25 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Ali was a really helpful member of the…
Ali was a really helpful member of the team, clearly knew what he was talking about and really convinced us on the right sofa
23 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thanks for your lovely feedback, we’re glad to hear Ali met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Gary made our visit today
Gary made our visit today. We came to look at a certain sofa which wasn’t in the store. However he showed us sofas which were similar. His product knowledge from his previous roles in upholstery and repairs ment that he answered all our questions in detail and at no point felt like a pushy sales person. As a result we have bought a sofa which will suit our needs perfectly and the whole thing was a pleasure. Thank you for taking the time today to make sure we bought a sofa that was going to be fit for purpose.
25 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience today with Ali
Great experience today with Ali
Very much looking forward to receiving our new sofa!
25 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Cambridge
Hello,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good and knowledgeable sales person
22 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello Dennis,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Couch Purchase
Abul helped our family out purchasing a couch and our experience with him was fantastic. All of the furniture in the store was very comfortable but Abul was so detailed in asking what we need and explained everything about the fabric types. 10 out of 10 for overall experience.
24 de maio de 2026
Resposta da DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Good selection of sofas
Lovely selection of sofas and great customer service to help narrow down choice and buy a new corner sofa
24 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
I was so pleased with the help I…
I was so pleased with the help I received. So helpful and really new new what was best for me. Thankyou
23 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful.
16 de maio de 2026
Resposta da DFS Furniture - Cambridge
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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