Fantastic service from Sian at the Cannock store! We visited DFS today and were almost dreading entering the store due to the usual pressure selling of most furniture retailers. Our experience i... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Ver mais
A empresa respondeu
Kahem was very informative, knowledgeable and approachable. He explained and offered advice from any of our questions in detail and with a friendly manner This made me decide to order the sofas a... Ver mais
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Watling Street, WS11 1SP, Cannock, Reino Unido
- 0333 999 9746
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
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Great customer service
Ian made sure we were fully aware about every detail regarding our purchase. He answered every question in great detail.
3 de maio de 2026
Resposta da DFS Furniture - Cannock
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Tracey
Tracey , was very knowledgeable, pleasant and friendly.
Explained all options avaliable to us allowing us to make an informative decision.
3 de maio de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
We are really happy that Tracey met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Wasn’t followed around and when we…
Wasn’t followed around and when we settled down some one greeted us,
Then we had questions and everything was answered for us
So easy
2 de maio de 2026
Resposta da DFS Furniture - Cannock
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Good advise and knowledge
Staff were not pushy , approached customer in a relaxed manor , offered assistance if required and gave good advise !
30 de abril de 2026
Resposta da DFS Furniture - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Bed Topper
The member of staff was very polite, helpful and knowledgeable as to what I was after.
Well presented
30 de abril de 2026
Resposta da DFS Furniture - Cannock
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Tracy was very helpful and knowleable…
Tracy was very helpful and knowleable about the products. Very professional throughout.
25 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Tracy was Nice and friendly explained…
Tracy was Nice and friendly explained everything so easy to understand
26 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
first thing to mention the location of…
first thing to mention the location of DFS cannock is realy good the car park is excellent as is the shop and layout , the staff are good and not pushy , there is a realy good range of furniture to suit a broad range of budgets, Natalie was superb
26 de abril de 2026
Resposta da DFS Furniture - Cannock
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Order without any hassle
Tracey was very knowledgeable, and made us feel comfortable on our order, she was very helpful
26 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Happy with the service were given
Happy with the service we were given, nice friendly, patient and approachable staff. Left to your own devices and always happy to help when you need them for advice.
26 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great experience at DFS Cannock with…
Great experience at DFS Cannock with helpful staff!
25 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Ian was very friendly and helpful…
Ian was very friendly and helpful towards us finding our new sofa, explained everything clearly and also gave great advice.
25 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Your salesperson Ian was very…
Your salesperson Ian was very profesional and knowledgable it was a pleasure to deal with him
25 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great and friendly customer service
22 de abril de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good experience
Thank you to Tracey for leaving us to browse around store in our own time with no pressure. She did, however, make it clear that she was there to help if we needed it. Tracey explained everything thoroughly about the care, purchase procedure and delivery of the suite.
22 de abril de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were left to browse the showroom
We were left to browse the showroom. We sat and made our decision and when we were ready to discuss what we wanted.
A lovely attentive helpful gentleman helped advise us with our purchase. We were offered refreshments which we had coffee while we completed the order and ipad work.
13 de abril de 2026
Resposta da DFS Furniture - Cannock
Good Morning
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
I didnt feel any pressure from staff
I didnt feel any pressure from staff. A couple of hellos to se if I needed any help and then left to browse which was nice as I really wanted to browse everything at my own pace.
When I needed help I approached Tracy as she had already introduced herself. She was knowledgeable and gave clear information about purchasing the sofas. No pressure to buy add ons an concise but relaxed interaction I couldn't fault her.
12 de abril de 2026
Resposta da DFS Furniture - Cannock
Good afternoon Catherine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Left us to browse and then very helpful and knowledgeable on products in your store
Tracey was super helpful and made the experience of purchasing new sofas very pleasurable
19 de abril de 2026
Resposta da DFS Furniture - Cannock
Good afternoon Andre,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service from Julie
Excellent service from Julie, no hassle, sorted our purchase in no time. Very helpful.
21 de abril de 2026
Resposta da DFS Furniture - Cannock
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member was knowledgable
Staff member was knowledgable, helpful and friendly!
19 de abril de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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