Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Ver mais
A empresa respondeu
The lady who assisted us was amazing, so friendly, approachable and very knowledgeable. The assistant was Julie at Cannock. Made us feel very relaxed, not judge for wanting the sofa on finance.... Ver mais
A empresa respondeu
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Watling Street, WS11 1SP, Cannock, Reino Unido
- 0333 999 9746
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very polite and helpful
Very polite and helpful. In and out, offered a coffee. Easy quick service
14 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello Matthew,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Steve was very helpful from the moment…
Steve was very helpful from the moment we walked through the door,he was able to answer any questions we were unsure on and the service he gave to us today was very impressive. He was very honest and guided us to find the perfect sofa . Thank you so much Steve ,from Ant and Lisa . PS the coffee was perfect 😃
13 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
It was easy too find what I was looking…
It was easy too find what I was looking for
3 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello Pauline,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Friendly service from the beginning…
Friendly service from the beginning salesman knew all about the furniture we were buying and explained in full the after sales service
10 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Julie at the Cannock branch was so…
Julie at the Cannock branch was so helpful and explained everything even when I had to go back to the store as I had given her a wrong email address sorted everything out she is a credit to the company
9 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Steve could not have been more helpful…
Steve could not have been more helpful and professional guiding us seamlessly through every aspect of buying a new suite. Having gone to other DFS stores he stood out as being the most interested and knowledgeable about every aspect.
9 de junho de 2026
Resposta da DFS Furniture - Cannock
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Steve met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
100% recommend
We had a lovely experience. Firstly, we were not jumped on when walked in, we were left to walk around at our own leisure. When we were ready we approached a gentleman (didn’t get his name but we were in 8th June around 4pm . I will be asking for the guys name as he was absolutely fantastic! He listened to what we wanted, helped us choose the best items for us and didn’t try to upsell lots of extras. Would definitely recommend as was dreading this a little but the whole experience was perfect. He literally sat on our future sofa and even had a hot drink made for us whilst we decided. Great service!
8 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello Michael,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Popped in again after taking a few days…
Popped in again after taking a few days to make my decision it was quick easy simple no pressure and honestly a real nice chap!
8 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello Emma,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, went through everything in detail. Nothing was too much to ask
7 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely man Steve😀
Lovely man Steve, who explained everything to us we come out happy.also a nice cup of ☕️ coffee
7 de junho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Steve.
Kind Regards,
Jordan
DFS Customer Support
Tracey was brilliant throughout…
Tracey was brilliant throughout supporting us to find the sofa we wanted
7 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello Kayleigh,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
I'd like to thank the guy who spent time with my daughter whilst looking for her first sofa purchase for her new home. Really kind, answered all her questions, could not have been more helpful. It deserves a mention.
6 de junho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Cannock
Hello Louise,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store.
Kind regards,
Lia
DFS Customer Support
Great service
Customer Service was fantastic. Kit was great at answering all our questions, he was so patient with elderly parents too.
6 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely spot on
Absolutely spot on. Ian at cannock was superb very knowledgeable and friendly. No pressure sales great experience.
6 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience buying the sofa
Great experience buying the sofa. We entered the shop, was left alone to look around and when we requested help, the staff were perfectly happy to assist. 100% recommended. Much better than their competitors who follow you around the shop.
5 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Lovely assistant and service would…
Lovely assistant and service would highly recommend to friends
5 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Tracy was very helpful and…
Tracy was very helpful and knowledgeable regarding the purchase of our corner unit
Customer service was excellent
3 de junho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello Mr Dunn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very efficient and friendly service…
Very efficient and friendly service would not hesitate to recommend.
31 de maio de 2026
Resposta da DFS Furniture - Cannock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service at DFS Cannock
Salesperson, Tracey, from Cannock store was excellent. She explained everything to us thoroughly without us feeling pressured. Felt the whole experience was relaxed and we know exactly what we was getting for our money. Highly recommend
31 de maio de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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