I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... Ver mais
A empresa respondeu
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... Ver mais
A empresa respondeu
Went in to greyhound Park chester today looking for a new sofa. Met a lovely man named Matt who was very helpful and was ever so knowledgeable about his job. Came away with everything needed includ... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Chaser Court, CH1 4QG, Chester, Reino Unido
- 0333 999 9754
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were made to feel very welcome
We were made to feel very welcome, The help was great and everything was explained in good detail to us.
26 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Super simple easy process to order!
We had a fantastic experience at DFS thanks to Matt. He was incredibly thorough, knowledgeable, and took the time to understand exactly what we were looking for without ever making us feel pressured. He answered all of our questions patiently and helped us find the perfect chair. We’re absolutely delighted with our purchase and really appreciated Matt’s excellent customer service. He’s a real credit to DFS, and we wouldn’t hesitate to recommend both him and the store. Thank you, Matt!
2 de agosto de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great service from Greg in the Chester…
Great service from Greg in the Chester store.
He was extremely helpful and very knowledgeable, managed to find us exactly what we needed without any stress or hassle!
Would highly recommend anyone to go and see Greg if they are not quite sure what they are looking for or if something would work as he really did have a stack knowledge which helped us massively
1 de agosto de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Greg met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Greg
Greg, Chester store. Very friendly knowledgeable and professional. No pressure sale refreshing.
2 de agosto de 2026
Resposta da DFS Furniture - Chester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The store assistant Jay was extremely…
The store assistant Jay was extremely helpful and totally understood what I was wanting and made my purchase really straightforward .
2 de agosto de 2026
Resposta da DFS Furniture - Chester
Good Morning,
We are really happy that Jay met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Looked after by Jay
Looked after by Jay - she looked after us really well and made the whole purchase process very straightforward.
1 de agosto de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jay.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very polite professional lady who…
Very polite professional lady who helped us so much.
And definitely had the best range of cuddle chairs out of all the shops we visited.
31 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service
30 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Resposta da DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very helpful assistant and not pushy at…
Very helpful assistant and not pushy at all
29 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Chester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Chester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Aaron.very…
Great customer service from Aaron.very knowledgeable and answered all our questions
A very professional but friendly experience
25 de julho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Daniel is very helpful and professional…
Daniel is very helpful and professional - his sales strategy was listening to our needs and helping us to achieve getting us what we wanted he did not pressure sell which we appreciated greatly. We look forward to receiving our sofa.
24 de julho de 2026
Resposta da DFS Furniture - Chester
Hello Louis,
We are really grateful for your kind words and for sharing your experience in our store with Daniel. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The fact that he had incredible…
The fact that he had incredible patience with me , plus no pressure at any stage .
23 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I spoke to a representative and he was…
I spoke to a representative and he was very helpful and helped me with my choice and very polite in every way
22 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.