Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBarrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Ver mais
A empresa respondeu
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Ver mais
A empresa respondeu
Excellent in every way. The young lady, Gintare, in DFS Christchurch, who helped me with my purchase, was informative, kind, polite and patient, answering all questions fully and clearly, making the e... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Reino Unido
- 0333 999 9790
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service from Maxine at…
Great customer service from Maxine at Christchurch location very knowledgable about the product and fabric quality offered additional products care kit and insurance however not pushy
Engaging and polite really nice sales assistant thankyou
28 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Amazing service
Sue was absolutely fantastic and really helpful and clear about everything.
27 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS have delivered the wrong sofa
DFS have delivered the wrong sofa. When I called customer services to tell them, they said the store I ordered it from would have to deal with it and that they would call me in 72 hours. There is no number I can call them on.
This is unacceptable after charging me £129 to deliver the wrong item!
27 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello Elisabeth,
Hope you're well and thank you for taking the time to share your review.
We are very sorry to hear you are experiencing issues with the furniture, I assure you this is not the level of service we would expect for our customers and we will aim to bring this to a mutual resolution for you as soon as we can.
Rest assured the relevant manager is due to call you today. Apologies again.
Kind regards,
Lia
DFS Customer Support
We knew what we wanted and sales team…
We knew what we wanted and sales team made it easy and quick
27 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Christchurch
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Well laid out store helpful staff…
Well laid out store helpful staff especially Gintare who completed our purchase and went through everything we needed step by step
23 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gintare.
Kind Regards,
Jordan
DFS Customer Support
It was a pleasure to purchase my chair…
It was a pleasure to purchase my chair from Gintare helpful very knowledgeable and friendly no pressure to purchase she explained all features of the chair very clearly and I felt I had a good deal
21 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello Thomas,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Perfect
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask.
When we ordered our sofa & chairs we were informed about the furniture, the delivery, the cleaning kit, the guarantees and the sofa care package.
The customer service we received from Maxine was amazing
21 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello Caroline,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
An excellent experience with Sue at…
An excellent experience with Sue at Christchurch. She was very professional and caring towards our needs. A delightful experience which hopefully gives us the product we have been longing for. Thank you so much.
20 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really good customer service
Maxine was very friendly and helpful. She took the time to explain everything to us and make sure we got exactly what we wanted. It was really good customer service.
19 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store.
Kind Regards,
Holly M
DFS Customer Support
The member of staff was very helpful…
The member of staff was very helpful and attentive.
19 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service
We had been visiting store for 2 days finally picked our dream sofas Max our very patient and friendly sales assistant was fantastic and we were very comfortable spending time with her. Thanks so much Max
19 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff were very helpful in…
The staff were very helpful in directing us to the sofabeds. We found one we liked and ordered it!
17 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello Viv,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great information 👍 the sales person…
Great information 👍 the sales person was very nice
16 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Helpful staff and process easy
16 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Christchurch
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Quick sale
We were looking for a reasonable priced settee for our large summer house.
And found a good value return sofa
Sue the sales assistant answered all our questions and was very informative.
Excellent service and good value product
15 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We were left alone until we needed…
We were left alone until we needed assistance. That’s the way we prefer to shop!
13 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
This is the 2nd time this year I have…
This is the 2nd time this year I have purchased furniture from your Christchurch branch, all the staff are really plesant and helpful.
11 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Found the sofa of my dreams and lovely…
Found the sofa of my dreams and lovely Sue at Christchurch store was so helpful
8 de agosto de 2026
Resposta da DFS Furniture - Christchurch
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.