DFS Furniture - Colne Avaliações 

2.358
O TrustScore é 5 de um total de 5

4,9

Corporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Reino Unido

  • 0333 999 9832

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.358)

97.414 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience , no pushy sales staff .
Very helpful team.

28 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly professional staff

Friendly professional staff - great choice of furniture .Highly recommend.

3 de julho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We felt comfortable browsing around the…

We felt comfortable browsing around the store without being hassled! We were asked if we were ok, bit at no time were we approached with a sale in mind!!
Once we wanted assistance it was offered quickly bit again, no hard sell we were listened to and when we asked questions, they were answered professionally and quickly. When we were read to commit to buying a sofa we were led throuhh the process at our pace, never rushed!

4 de julho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Faz was wonderful

Faz was wonderful. She led us through the ordering process and was very informative throughout.

3 de julho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello Michelle,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lady that helped me was great

The lady that helped me was great. She knew all the details about the sofas. She wasn't pushy and didn't rush me. I have not one bad word to say. Great store, great staff. Thank you

28 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience shopping…

I had a wonderful experience shopping for furniture for my new dream-home. Aisha was extremely friendly, welcoming, and genuinely helpful from the moment my wife and I walked into the store. Aisha took the time to understand what we were looking for, answered all of our questions with patience and kindness, and made the whole process feel easy and stress-free. Both my wife and I felt very well looked after, thanks to Aisha’s excellent service and customer-care.

We wish to thank you for your time, effort and exemplary customer service. We are extremely pleased with our purchases and would certainly recommend the store to anyone looking for new furniture.

25 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy, fast, smooth sale

Easy. All the information I needed sourced very quickly.
Great service

30 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Faz was really helpful in explaining…

Faz was really helpful in explaining options etc, we look forward to receiving the sofa and chair

29 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff and service excellent great…

Staff and service excellent great company

29 de junho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great welcome on entering the…

Great welcome on entering the store.allowed to browse with out any pressure always ready to answer questions. When we found the products the sales lady told us to take our time to be sure it was what we was wanting. Upon deciding she was great at explaining the benefits that went with the suites.the lady was a total professional a real credit to the company nothing was too much trouble.i would recommend Scarlett to anyone looking for a suite. Regards Richard Sagar

29 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Was nice and friendly

Lovely girl very informative

29 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Good customer service

Tehseen was very helpful as we needed to ensure the sofa would fit into the property so he helped measure and showed us how the sofa comes apart and explained how it would be delivered and put together when in the property.

28 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tehseen met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Scarlett was a great help

Scarlett was a great help, very knowledge and very helpful.

27 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

ben was excelelent from going in to…

ben was excelelent from going in to coming out of the store with product k nolegeand and taken us through prices and after care and what delivery drivers do when they come with your new sofas all explaned fully and credit terms as well

22 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Excellent staff, warm welcoming and polite.

22 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service

21 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Great sales person

Great sales person, we placed an order for a euphoria sofa he found us a matching footstool in a different range :)

20 de junho de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

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