DFS Furniture - Coventry Avaliações 

4.229
O TrustScore é 5 de um total de 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Reino Unido

  • 0333 999 9756

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.229)

94.122 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good selection of sofas to choose from

Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.

2 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.

3 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great professional service

Really pleased with the whole process Steve was super helpful explained everything really impressed thank you

3 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Such a pleasant shopping experience

Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.

3 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service, excellent options and hopefully a lovely new sofa

The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.

Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.

3 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Salesman clear and concise about…

Salesman clear and concise about suite,guarantee and delivery.
No pressure.

2 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good morning Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

greeted by Will

We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.

2 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

I was happy with my purchase they…

I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room

1 de abril de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good morning Miss Adderley,

Thank you for taking the time to give us a rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

"We had an absolutely amazing…

"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"

27 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you

29 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Will served us today

Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend

29 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good afternoon Liz,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff

29 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS AMAZING

From the minute we walked through the door we felt at ease we were approached by lovely members of staff who welcomed us to the store asked if they could help but as soon as we explained we wanted to just have a look round they left us to it with no pushing with questions or bother and that was exactly what we prefer, after a good look round we caught the attention of Steve asked him a few questions about items we were interested in and he was absolutely amazing new exactly how to answer our questions and concerns he had perfect knowledge and we couldn’t of been happier and we were able to order the chairs we wanted and they are to be delivered within a week which was an extra surprise as our last sofa we ordered from a different store took three months we wish we had shopped with DFS before. If you’re looking for amazing service and products go to DFS in Coventry and ask for Steve. Thank you DFS for having this guy on your team 5* A+ and more.

21 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good custom service

Friendly, professional & v helpful staff.
Good choice of fabrics.

27 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No pushy sales people

No pushy sales people
Very friendly and informative sales assitant

26 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great furniture store.

The store was welcoming without being overbearing or feeling pressured/hounded. Once I knew what I wanted it was handled smoothly and quickly to purchase the items.
Lots of options in store and good deals on.

23 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our experience was amazing from as soon…

Our experience was amazing from as soon as we walked in very helpful

21 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Steve Newey was a fantastic help to us…

Steve Newey was a fantastic help to us in assisting us with all our sofa needs. He ran through all the options and costings clearly and effectively. Thank you Steve, next time we need any furniture we will be coming back to you. Thanks again

22 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, friendly and well explained.

22 de março de 2026
logotipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

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