Met at the door and shown directly to the type of product we were interested in. The products were well demonstrated and alternatives were considered. We were given time to reflect and an opport... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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Veja o que dizem as avaliações
We were met, told about special offers and left to wander at peace to look at all the sofas..when we were ready Gary was very helpful, talking us through all the options available, offering us everyth... Ver mais
A empresa respondeu
I went into store 3 times on the same day before making my decision. All staff I encountered were extremely helpful and didn’t put me under any pressure to purchase and have time to consider everythin... Ver mais
A empresa respondeu
We explained what we were looking for and we were guided through the sofas that would be suitable for us. Once we had chosen (I think the sales man was called Steve) he offered us a drink and then tal... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Reino Unido
- 0333 999 9738
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Steve was great
Steve was great, very informative and helpful with advice and not pushy
30 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great shopping experience
Great choice of furniture. No harassment from staff and no pressure. Took our time and looked at sofas again and again that we liked until we chose the one. Staff very helpful and answered our questions when we were ready.
30 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
A good experience
Met at the door and shown directly to the type of product we were interested in.
The products were well demonstrated and alternatives were considered.
We were given time to reflect and an opportunity to view other display items.
On making a decision to buy we were given all relevant information.
The salesman was helpful with clear details and explanations.
As it was a hot day, drinks and a cooling fan were supplied.
29 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent and efficient service
Excellent and efficient service, thankyou. The showroom was excellent for choice and the staff perfect.
29 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying a new sofa
We were met, told about special offers and left to wander at peace to look at all the sofas..when we were ready Gary was very helpful, talking us through all the options available, offering us everything but not being pushy with anything
29 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We explained what we were looking for…
We explained what we were looking for and we were guided through the sofas that would be suitable for us. Once we had chosen (I think the sales man was called Steve) he offered us a drink and then talked us through caring for the sofas and how to use the cleaning products. He gave us the costs and timelines and talked us through the delivery and how they unpacked everything. All in all a brilliant experience. Cant wait to receive our sofas.
29 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent service. Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Good selection of mattresses and able to try.
29 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Darley Dale
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Fantastic Quality
Fantastic Quality
Fantastic range
Fantastic service
Always buy from DFS they last for years
27 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I went into store 3 times on the same…
I went into store 3 times on the same day before making my decision. All staff I encountered were extremely helpful and didn’t put me under any pressure to purchase and have time to consider everything first
26 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
A straight forward process
No complications or issues, just a straight forward transaction as required.
26 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Informative and helpful.
25 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were made to feel very welcome
We were made to feel very welcome, Lee was very friendly and his customer service was excellent, a very pleasant experience
17 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS
Great experience at DFS. Gary was very helpful, attentive and patient with us.
23 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Highly recommended shopping experience…
The sales lady who dealt with us at Darly Dale was very welcoming and professional. She spent time with us explaining everything. She was a lovely person. We even got a coffee as we relaxed in the type of recliners we purchased.Thank you
22 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
New Sofa time.
Today we have been to DFS at Darley Dale where we was welcomed in by the lovely Gary, he asked us what we would like to see and led us through the Sofa department, he helped us find the correct Sofa that we loved and made us a coffee whilst telling us all about th care plan and options we could have, all in all we had a great experience and Gary was very helpful, we are looking forward to our new Sofa arriving.
22 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely friendly chap not pushy but…
Lovely friendly chap not pushy but helpful and knew his stuff !!!
Rang us at home to go through everything
21 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello Lynn,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Brilliant customer service
April was very informative with fantastic customer service told us everything we needed to know. Looking forward to our new sofas coming,Thank you.
21 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello Linda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Everything ran smoothly,the assistant…
Everything ran smoothly,the assistant was very helpful and professional with all her information.Only disappointing factor was whenI was told what the delivery charge would be !!!!! 🙁
13 de julho de 2026
Resposta da DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind regards,
Lia
DFS Customer Support
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