We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Ver mais
A empresa respondeu
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Ver mais
A empresa respondeu
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
467 Clepington Road, DD3 8RX, Dundee, Reino Unido
- 0333 999 9823
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful in all aspects on the sale…
Very helpful in all aspects on the sale and we thoroughly enjoyed our experience. Thanks again
13 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from start…
Excellent customer service from start to finish during the ordering process.
Emilie was very helpful and her colleagues were also friendly and polite.
13 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
John was very helpful and the sale of…
John was very helpful and the sale of the seat was smooth
13 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our sales person was extremely helpful…
Our sales person was extremely helpful and explained everything in full detail. I would definitely recommend DFS dundee.
13 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Assistant was extremely helpful and…
Assistant was extremely helpful and listened to what we were looking for. She pointed us to the chairs most suited to our requirements.
13 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in Dundee store
We visited the Dundee store and were offered some assistance from Beth. She was extremely helpful and not at all pushy. She offered useful practical advice which really helped to steer us towards a decision
The whole process was smooth and efficient
11 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The wife wants a chair.
Easy buying process.
Staff member was very helpful.
All staff were friendly.
11 de junho de 2026
Resposta da DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was served by a very helpful lady
Was served by a very helpful lady , with advice and offering various options
10 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello Pete,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
John was most helpful and very patient…
John was most helpful and very patient and explained everything quite clearly.Frances Davie.
10 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Amy was very helpful
Amy was very helpful, friendly and knowledgeable. She made our experience of buying a new sofa a pleasure. Highly recommended.
9 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello Neil,
Thanks for your lovely feedback, we’re glad to hear Amy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Just purchased a sofa
Just purchased a sofa. Greeted warmly by Kasey and Amy. Amazing customer service and product knowledge from both.
9 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thanks for your lovely feedback, we’re glad to hear Kasey & Amy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Amy helped us in the store
Amy helped us in the store, gave us guidance and appropriate advice regarding our purchase. She was very nice, helpful and knowledgeable
8 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello Sandra,
We are really grateful for your kind words and for sharing your experience in our store with Amy. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The staff member Casey was very…
The staff member Casey was very friendly and informative, she also interacted with my daughter Emily who felt great that she was being involved
7 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Beth was very approachable
Beth was very approachable - didn’t make us feel she was trying to over sell us anything.
7 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The lady who served us was helpful
The lady who served us was helpful, friendly and patient. She showed us where all the recliner sofas were and explained everything to us. Very impressed with the service and the store.
7 de junho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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