I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Ver mais
A empresa respondeu
I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
A empresa respondeu
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Broadwater Way, BN22 9PW, Eastbourne, Reino Unido
- 0333 999 9842
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
The customer care from the team at the Eastbourne store is exceptional. Tracey was kind, accommodating and very knowledgeable. We have been bin a few times during our decision make and have found that all the staff at this store are great. The whole purchase felt smooth and professional. Would highly recommended.
12 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Eastbourne store staff
Tracy was very helpful at the Eastbourne store. She told us the facts and figures, didn’t pressure us, let us decide for ourselves before giving us further details.
She was very friendly and asked about us to make us feel at ease
12 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Tracy in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Fabulous experience
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance, which really helped. We found James really helpful and he talked us through the purchase and finance options and we finalised the deal. All staff were friendly and patient.
12 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Staff were great
The lady that helped us (sorry, I have forgotten her name) was incredibly friendly and knowledgable and I didnt feel like she was in any way pushy. We walked away very happy and excited to get our new sofas
2 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello Kevin,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Sales staff are friendly
Sales staff are friendly, helpful and not pushy to get a sale.
Matt, who looked after us explained everything very well
11 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello Karen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Polite person
11 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello John,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Experience at Eastbourne DFS
Tracy and Jay took time to listen to me and answered what I was unsure about. There was no pressure, and allowed plenty of time to think things through. Don’t think they could have been any more helpful.
11 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were very pleased with our visit to Eastbourne DFS yesterday and received great service.
We were very pleased with our experience at Eastbourne DFS as we were asked if we needed assistance but left to wander and make our own decision. The salesman was very polite and helpful and the whole buying experience was made very easy.
10 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
He was extremely helpful
He was extremely helpful, patient and professional throughout the whole process. He took the time to listen to us, answered all our questions and gave us some really great ideas and suggestions. We really appreciated his help and would definitely recommend him to others. Thank you for making the whole experience so easy and enjoyable!”
29 de julho de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great service, honest product descriptions and great value
9 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
New sofa
The service was amazing this is the third time we have purchased a sofa from DFS in Eastbourne always a great experience
10 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Eastbourne
Hello Enyozia,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
New furniture.
The staff were extremely knowledgeable and helpful with all aspects of buying my new furniture.
10 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greta customer service and shopping…
Greta customer service and shopping experience.
9 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Eastbourne
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We found the member of staff to be very…
We found the member of staff to be very helpful and answered all questions that we had satisfactorily which helped in us making our decision as to which sofa to buy. Would recommend DFS.
2 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sofa shopping made easy.
Sam was extremely knowledgeable and helpful. We found exactly what we were looking for, Sam made it a pleasurable and easy experience.
9 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sam.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Our experience with Jason was very easy and the process of buying our new sofa was straightforward. Jason answered all our questions and made helpful suggestions.
9 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS wow what a store top marks
What was really nice unlike other sofa firms that poun ce on as soon as you walk in,,we was left alone and only when we were ready did they approach us.This was all done in a very professional manner.
8 de agosto de 2026
Resposta da DFS Furniture - Eastbourne
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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