DFS Furniture - Exeter Avaliações 

4.213
O TrustScore é 5 de um total de 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido

  • 0333 999 9816

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.213)

101.641 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Orka natural compact corner sofa

100% customer service & knowledge & very welcoming member of staff dealt with my order & he is a credit to your store 😀 👍 👌

20 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff very helpful but not over…

Staff very helpful but not over powering. Allowed us time to sit and try sofas.

20 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good

Good experience

13 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good afternoon Lorraine,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service and advice at the…

Excellent service and advice at the store in Exeter. No cheap sales pitching or pushyness. Very helpful and got me to where I needed to be in what I was looking for.

18 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The perfect sofa

We were helped by Matt who was very friendly (and good with our manic 3 year old!) He was the perfect salesman who helped us choose the perfect sofa for our family, and he knows a few good jokes too!

Very happy with the level of service we received, and we are looking forward to having our new sofa delivered!

18 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful

Staff were very helpful

12 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good morning Ian,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff and service were fabulous

Staff and service were fabulous! Helped us straight away and discussed all our options, sizes, styles. Very happy. Look forward to our new sofa arriving!!!!

18 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful and informative no pressure…

Helpful and informative no pressure applied just up front information and knowledge thank you

17 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Buying a sofa made relaxing and simple

Marcus made our experience easy, we told him what we wanted and how we wanted it and he pointed us in the right direction. Then he talked us through the material options and extras to get exactly what we were looking for. We never felt rushed or hassled like a lot of salesman are.
Thank you.

16 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful staff & knowledgeable I…

Very helpful staff & knowledgeable I look forward to receiving my purchase

16 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful!

Marcus was very friendly and helpful. We were given the space to walk around on our own, didn't feel pressured into buying anything. Originally we had planned to just look and get an idea of what kind of sofa we would want, but we found the perfect one - as well as a matching footstool and a coffee table! All the staff were great, good service and great products. We are very happy and are looking forward to our new sofa!

16 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Marcus met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales lady was very helpful and…

The sales lady was very helpful and knowledgeable,
She couldnt do enogh to help and put herself out to make it right for us

12 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very happy with overall experience

We went in the first time and was helped by Kelsey. She was very well informed about her products, very helpful re sizes of sofas and gave very sound advice. She was helpful but not pushy. We went home to do final checks and arranged to go back to buy two sofas on one of her working days. She is a credit to DFS. Knows her product and quickly gets to know her customers.

15 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! Very helpful with understanding everything involved! Made the process so easy! The staff member that went through the process with us was absolute perfect

15 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good morning Kieran,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

We were very pleased with Kelsie

We were very pleased with Kelsie, her advise and her helped enabled us to find what we wanted.
We are very happuy with her performance.

15 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Good morning Mike,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Purchase experience

I was assisted by a very nice lady who was very professional, friendly, patient, and not at all pushy. She really is a credit to DFS. And the coffee is fabulous !!!!!

14 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer services

Excellent customer services, attentive and very helpful.
Friendly!

6 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The whole experience of purchasing our…

The whole experience of purchasing our first ever new sofa was made all the better by the great customer service we received at the Exeter store!

13 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A pleasant and professional service.

Curtis was polite friendly and respectful. He knows the products and guides when requested.
He was not at all pushy.
Very helpful.
A pleasant and professional service.

13 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely people to deal with nothing was…

Lovely people to deal with nothing was to much trouble this is our 3 rd suite over some years wouldn’t go to anyone else

13 de abril de 2026
logotipo da DFS Furniture - Exeter

Resposta da DFS Furniture - Exeter

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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