Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver mais
A empresa respondeu
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver mais
A empresa respondeu
Really happy with our experience - our lovely sales advisor Sian was so helpful. We figured out what we liked, went home and measured up and went back. Sian was very knowledgeable and helped us with t... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido
- 0333 999 9816
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service from Sian was great
Customer service from Sian was great, she took time and explained everything.
20 de junho de 2026
Resposta da DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We had a great experience at DFS today
We had a great experience at DFS today. Our saleswoman, Jane Cooper, was incredibly knowledgeable and attentive, highlighting all the available options. Despite being on a time limit, all the relevant terms, conditions and guarantees were thoroughly explained. Overall, I would recommend DFS to other customers.
19 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from Marcus
Excellent service from Marcus, the whole process was effortless
19 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Nice selection of furniture excellent…
Nice selection of furniture excellent service,
11 de junho de 2026
Resposta da DFS Furniture - Exeter
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
BEST FURNITURE SHOWROOM Show room looked amazing
Show room looked amazing, looked good and smelt good..Staff are friendly and helpful. We were served by the lovely Kelsey who made us tea and talked us through options available.. Kelsey is most definitely an asset to your company, we appreciate all the help she gave us.
18 de junho de 2026
Resposta da DFS Furniture - Exeter
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelsey met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Welcomed but not overpowered by the…
Welcomed but not overpowered by the salesman. Extremely, informative and helpful staff about our purchase.
17 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service!
The man assisting us was extremely helpful in every aspect. He knew so much about it which answered all of our questions. Smooth process for sure!
14 de junho de 2026
Resposta da DFS Furniture - Exeter
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
He was helpful and advised us well.
13 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello Nigel,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very pleased with the experience
Very pleased with the experience. Sofa arrived on time. Good delivery.
10 de março de 2026
Resposta da DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great, so helpful and friendly. Loads of information given.
13 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish
Excellent service from start to finish. The salesperson was friendly, professional, and very helpful in helping me choose the right sofa. They answered all my questions and made the whole process easy and stress-free. I’m very happy with my purchase and would highly recommend DFS. Thank you!
13 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff were polite helpful and…
The staff were polite helpful and attentive, and made for a relaxed experience
11 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly, helpful and approachable
Very friendly, helpful and approachable staff. Asked our requirements and guided to the relevant section in a non-intrusive manner. Jane was very efficient and explained everything in detail.
5 de junho de 2026
Resposta da DFS Furniture - Exeter
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Exeter
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Service above and beyond!!!
We went to look for a footstool that matched our sofas purchased 3 years ago. Not only did Sian remember us she remembered what sofas we had bought 3 years ago. Although the sofas were no longer in store Sian looked for them on her tablet and enabled us to order exactly what we were looking for!! Sian definitely went over and above today!!
10 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Customer service very good.very helpful.
10 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello Julia,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The kindest most helpful members of staff
I was helped by 2 members of staff. The store manager vido and sales team member Curtis.
Both were fantastic, helpful, kind and lovely people to talk to.
Nothing was too much trouble. Everything was set out clearly for me and I left happy with the purchase I made.
9 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello Siobhan,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Curtis.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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