John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Ver mais
A empresa respondeu
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Ver mais
A empresa respondeu
John at the Farnborough DFS store was extremely helpful, knowledgeable and kind. He made choosing our sofas easy by showing us quality options with quick delivery times. We’re very happy with our choi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Solartron Road, Unit 1, GU14 7QJ, Farnborough, Reino Unido
- 0333 999 9815
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Farnborough
Hello Mark,
Thanks for taking the time to share your feedback. We're sorry to hear the customer service was anthing but helpful, we will aim to feed this back. If there is anything you wish to discuss with us directly, the team are available via social media also.
Kind regards,
Lia
DFS Customer Support
Mattress delivery
The mattresses were delivered on time and the correct address, which a lot of people get wrong.
Good quality and value for money
19 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Thank you Billy
Billy in the Farnborough store was incredibly attentive and helpful. He was very informative and made things easy to understand. For anyone going to the Farnborough store I would recommend finding billy.
26 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service from all…
Amazing customer service from all staff.
Very supportive and helpful to make a decision over the sofas.
19 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant
Friendly, honest and reliable!
The staff were excellent, providing great customer service and offering realistic advice!
25 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff
Very helpful staff. David Venison went out of his way to make my experience delightful.
26 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience! Ask for Billy!
Billy was amazing! Made choosing our sofa such an easy experience and we were able to customise it exactly how we wanted! 10/10 customer service!
26 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and knowledgeable visit
We spoke to Mike on our visit and was very knowledgeable about the products in the store and our needs to make sure we walked away making the purchase for our new home
19 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Farnborough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our experience with DFS was amazing
Our experience with DFS was amazing. From the start everyone was super helpful and professional with picking on our sofa. Special thank you to Silvia who answered all our questions and was there was us all the time. Delivery team was also great and professional
23 de junho de 2026
Resposta da DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Silvia.
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly and informative…
Excellent friendly and informative service. Let’s hope the product lives up to expectations lol.
25 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Ben greeted us with a smile and a…
Ben greeted us with a smile and a cheerful attitude from the moment we arrived. He took the time to find out exactly what we were looking for and had great knowledge of the sofas that suited our style. He was incredibly helpful throughout the whole process and made our experience enjoyable and stress-free.
Thank you, Ben, for all your help!
24 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
i had an amazing experience with…
i had an amazing experience with ordering my sofa the lady who helped me was polite kind and helpful i would highly recommend again i think her name was Tahlia? but everyone was very lovely and kind thank you so much
22 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Review
Very friendly staff and knowledgable.Clear information on the procedure and answered all questions.
16 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Farnborough
Hello Mr Lloyd,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ben from Farnborough branch was very…
Ben from Farnborough branch was very informative. We were made to feel relaxed whilst drinking a nice coffee.
20 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really great guy Ben is
Really great guy Ben is. Very welcoming when we went in and having a look around. Very patient as well with our questions.
20 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello Dave,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The member of staff that assisted me…
The member of staff that assisted me was very helpful and informative I think her name was Sofia. 10/10
18 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
David was extremely helpful when we visited DFS, he was patient in showing us all the colour options and size variations / designs of various sofa models.
19 de julho de 2026
Resposta da DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
Livvy suite
The young man who served me was very attentive and informative. I happily bought all the products he recommended. I feel awful that I forgot his name!
19 de julho de 2026
Resposta da DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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