We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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Veja o que dizem as avaliações
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... Ver mais
A empresa respondeu
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... Ver mais
A empresa respondeu
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Irlanda
- (091) 767 466
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Resposta da DFS Furniture - Galway
We appreciate you taking the time to share your positive experience with our great value and helpful staff!
Kind regards,
Vanessa
DFS Customer Support
Great service
The lady who helped us was great, she helped us find the best option and was very friendly. Thank you DFS Team.
31 de dezembro de 2025
Resposta da DFS Furniture - Galway
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent service from sales associate…
Excellent service from sales associate - Katrina
3 de janeiro de 2026
Resposta da DFS Furniture - Galway
Good Afternoon Neil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We meet with Katrina when we entered…
We meet with Katrina when we entered the store. She was so helpful & informative. She spent a lot of time with us to help us pick the sofa we wanted and so did one of her male colleagues didn’t catch his name (northern accent) who was also a great help.
Highly recommend dfs in Galway
2 de janeiro de 2026
Resposta da DFS Furniture - Galway
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Katrina.
Kind Regards,
Jordan
DFS Customer Support
Excellent Salesman
Salesman was excellent and most helpful. He explained everything very well and was very courteous.
30 de novembro de 2025
Resposta da DFS Furniture - Galway
Good Afternoon Kevin,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
We had a very good interaction with…
We had a very good interaction with Ben, he was very helpful and patient with us in choosing the right sofa for our house.
He explained everything in detail in regards to the product and aftercare.
31 de dezembro de 2025
Resposta da DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful Ben DFS Galway
My husband and myself visited DFS Galway yesterday 30/12/2025. We travelled from Ennis specifically to your store because any time I was browsing there I was made feel welcome, even though I wasn't buying at the time. We were very well looked after by Ben. He was so courteous and explained everything about our purchases. Ben made sure we understood the product warranties and the phone numbers if we needed help at any point. Ben made the delivery details clear and made sure we were happy with everything before paying. Thank you Ben. It hope DFS appreciate you. We do.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da DFS Furniture - Galway
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great selection of furniture
Great selection of furniture. The store was bright and the staff were amazing.
31 de dezembro de 2025
Resposta da DFS Furniture - Galway
We appreciate you sharing your positive experience with us. We're happy to hear that you enjoyed our wide selection and the staff's service.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic experience in DFS Galway
Fantastic experience in DFS Galway, Salesman Ben was so friendly and informative. And as always furniture is always great quality
31 de dezembro de 2025
Resposta da DFS Furniture - Galway
We appreciate you sharing your fantastic experience at DFS Galway. We're so glad to hear that you found our team member friendly and informative and that you love the furniture quality.
Kind Regards,
Vanessa
DFS Customer Support
Amazing staff
So I had 2 lovely visit to the store in the last coiple of months and most recently dealt with the amazing Katrina...She was honestly the most amazing girl and gave me loads of advice on caring for my new sofas..would definitely recommend them and also the taking up the finance offer. .its let's you purchase the sofa you love without the burden of paying up front..Brilliant
22 de dezembro de 2025
Resposta da DFS Furniture - Galway
We appreciate you taking the time to share your positive experience. We're happy to hear that you received helpful advice regarding your new sofas and found the finance offer beneficial.
Kind Regards,
Vanessa
DFS Customer Support
Michelle was excellent
Michelle was excellent. Extremely patient and kind. Explained everything really well. Great customer service.
17 de dezembro de 2025
Resposta da DFS Furniture - Galway
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful and a genuinely pleasant…
Very helpful and a genuinely pleasant experience
4 de dezembro de 2025
Resposta da DFS Furniture - Galway
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great Experience
Great collections and the staff was very friendly and informative. All details were explained which made the decision easy to select from variety of models .
4 de dezembro de 2025
Resposta da DFS Furniture - Galway
We appreciate you sharing your experience. We're happy to hear our staff was helpful and made your decision easier with their knowledge of our collections.
Kind Regards,
Vanessa
DFS Customer Support
shocking delivery cost
The first we heard of an extortionate delivery charge is when we were in the process of paying for the couch.
There is also no option to collect the couch so this charge is mandatory.
Why isn't it advertised?
If it's a mandatory charge, couldn't it be included in the price of the couch, or shown on the price tag?
We were undecided about then buying the couch, we were so frustrated.
Bad form!
4 de dezembro de 2025
Resposta da DFS Furniture - Galway
Good afternoon,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Galway
Good Morning,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Would highly recommend
Had our 2 beautiful sofas delivered today after only two weeks of ordering. We were kept up to date with delivery times. Really pleased. Would highly recommend.
5 de novembro de 2025
Resposta da DFS Furniture - Galway
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Galway
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent staff and customer service
The customer service was excellent, very friendly informative and attentive staff who tok me through every stage of the buying and finance process. I purchased a sofa at DFS and the staff made it a relaxed, hassle free and smooth experience
3 de dezembro de 2025
Resposta da DFS Furniture - Galway
Good morning Elly,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The sales lad who helped me was very…
The sales lad who helped me was very kind and very helpful .
1 de dezembro de 2025
Resposta da DFS Furniture - Galway
We're happy to hear that the sales associate was very helpful and kind! We appreciate your positive feedback and time.
Kind Regards,
Vanessa
DFS Customer Support
Helpful sales assistant
1 de dezembro de 2025
Resposta da DFS Furniture - Galway
Thank you for your positive feedback.
Kind Regards,
Vanessa
DFS Customer Support
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