My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fa... Ver mais
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Veja o que dizem as avaliações
My experience was amazing, the man that served us was very whitty and funny and made the experience that much better, he spoke though all of the gadget features of the couch and showed us how to w... Ver mais
A empresa respondeu
Member of staff Nikki couldn't of been more helpful. Told her what we were looking for and showed us around explaining about beds and mattresses. Purchased a bed and mattress and paperwork done within... Ver mais
A empresa respondeu
Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
London Road, Furniture Park, G32 8NS, Glasgow, Reino Unido
- 0333 999 9812
4,9
Excelente
13 mil avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Selection in store firstclass
Liked the general atmospher in the shop The layout of the store was ideal.
Staff were first class, their approach was just right. No push.
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Top of the line service and incredible customer service
We first entered the DFS in London Rd, and was greeted by a colleague, Deeps (was also the name on his device) he was extremely chatty and make sure he understood what we were looking for. After some chat, he showed us to some beds that we had been looking at and what we had in mind, he managed to show us some that were available online as well, and we had seen something exactly as we had pictured, and when it came to the mattress, he showed us some that would be fitting to us both as what we had liked in a mattress. By the end of it all, Deeps had everything laid out for us, gave us ideas when to expect the deliveries and what we can do. Even after this, he showed us some dinning sets that were in the store as well, and letting us know what DFS has to select from. We were really thankful for all that he had to show and offer us from start to finish on our visit and experience. 100% incredible and so thoughtful
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Emma helped us today
Emma helped us today, she was lovely, very helpful, knowledgeable and nothing was too much hassle.
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Hazel was fantastic 👌 explained…
Hazel was fantastic 👌 explained everything very clearly. Payment and the aftercare etc. Fantastic customer service. Thank you
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Hazel.
Kind Regards,
Jordan
DFS Customer Support
Got exactly what I ordered and…
Got exactly what I ordered and delivered on time.
20 de setembro de 2025
Resposta da DFS Furniture - Glasgow
Hello Michelle,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service and salesperson from…
Great service and salesperson from arriving in store to leaving
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very kind and fast
8 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Lee was very helpful and a lovely person
Lee was very helpful and a lovely person
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Salesperson was very helpful h
9 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Even being a young person looking for…
Even being a young person looking for furniture i was still taken seriously where most people would not have taken me as seriously
1 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service
Excellent customer service, and helped select the perfect sofa.
8 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Dolly was so helpful friendly made our…
Dolly was so helpful friendly made our experience very good
8 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Nicola was excellent
Nicola was excellent! She was patient, knowledgeable and helped us order exactly what we wanted.
8 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
We were not rushed allowed to browse…
We were not rushed allowed to browse without any problem
When we needed assistance Ryan was very helpful
8 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Nikki @ TollCross is an asset
My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fabrics were first class. Since starting this journey on purchasing a new sofa this was by far the best experience that I have received (started 18months ago). I look forward to taking delivery in the knowledge that I will be satisfied and looked after.
8 de agosto de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Glasgow
Hello Catherine,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind regards,
Lia
DFS Customer Support
Nikki in Tollcross Branch
Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final journey after spending time with Nikki was seamless.
8 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello Anne,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind regards,
Lia
DFS Customer Support
Excellent customer service at Toryglen shop
The staff at the shop were very helpful and informative
7 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very happy with the service I was…
Very happy with the service I was given. Was greeted at door by Jamie who was very professional and made me feel at home and gave great advice. Great customer experience all round. I would definitely recommend dfs to family and friends
7 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello Barry,
Thanks for your lovely feedback, we’re glad to hear Jamie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful
7 de agosto de 2026
Resposta da DFS Furniture - Glasgow
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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