It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Ver mais
A empresa respondeu
B was amazing. From start to finish, from the explanation and demo, to the completion of the documents. we sat and waited to order our new sofa, as she was dealing with another customer. So we waited... Ver mais
A empresa respondeu
Very polite and profession sales representative. Offered assistance at the right time. Not too pushy. Gave all information on sofa and care and maintenance advice. Also covered insurance options in de... Ver mais
A empresa respondeu
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store ne... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Cobridge Road, ST1 5LG, Stoke-on-Trent, Reino Unido
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Resposta da DFS Furniture - Hanley
Absolutely amazing! Chrissie helped me today to get my bed! I am currently new to my place so I was very anxious with choose the right bed but Chrissie made my experience so wonderful.
Very soft spoken, very lovely lady. Not only did she discuss the benefits of the bed I got but she also discussed about the different beds dfs has and different types of furnitures and what to look out for on my next visit.

Resposta da DFS Furniture - Hanley
Member of staff pleasant helpful exceptional product knowledge a pleasure to deal with.

Resposta da DFS Furniture - Hanley
Beth helped us choose the right sofa for our needs. She was very thorough. Listened to our concerns and explained in great detail the whole buying process and delivery options etc

Resposta da DFS Furniture - Hanley
Sales lady was very good, not pushy and we did a deal quickly. That's how I like to do business,person to person//TO

Resposta da DFS Furniture - Hanley
Before visiting DFS, we looked around several furniture showrooms, but none of them met our expectation and excellent customer service we received at DFS. From the moment we walked in, we felt welcome and well looked after.
Linzi was incredibly friendly, patient, and professional throughout the entire process. She took the time to understand our needs and helped us choose the perfect sofa and other furniture for our home. She explained everything clearly, including the available options, the ordering process, and how to care for and maintain our furniture. She never rushed us and gave us plenty of time to make the right decision.
Even during the billing process, she was kind, helpful, and made everything smooth and stress-free.
We are extremely happy with our purchase and would highly recommend DFS, especially Linzi, to anyone looking for outstanding customer service and quality furniture.

Resposta da DFS Furniture - Hanley
Ross was very knowledgeable and helped my mum understand her options. Staff were all very pleasant and not pushy. In the end mum has bought a really nice sofa which I think she'll be pleased with.

Resposta da DFS Furniture - Hanley

Resposta da DFS Furniture - Hanley
Despite dealing with computer problems, Ross was very helpful. Explained everything in detail and made parting with money a pleasant experience
Excellent service thank you.

Resposta da DFS Furniture - Hanley
Everybody there was very warm and welcoming.
Very easy to sort out everything

Resposta da DFS Furniture - Hanley
Kelly made the ordering of the furniture very easy and explained everything very well

Resposta da DFS Furniture - Hanley
Very friendly staff attended to us helped us pick the right chair customer service was very good.

Resposta da DFS Furniture - Hanley
Excellent service from the lady who attended us
Very helpful and useful information given
No problems at all
Looking forward to having our furniture delivered

Resposta da DFS Furniture - Hanley
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store nearby, couldn't find anything suitable & returned.. purchased the one we liked in a different colour than the one on display. Very happy with our choice & look forward to delivery.

Resposta da DFS Furniture - Hanley
Kelly was really helpful and polite. She asked us about any extras we needed.

Resposta da DFS Furniture - Hanley
The information provided by Chrissie about the sofa we were looking at purchasing

Resposta da DFS Furniture - Hanley
Welcoming and friendly knowledgable but not too pushy
We bought a sofa and chair

Resposta da DFS Furniture - Hanley
The sales rep was very helpful and kind
Nothing was too much trouble for him.

Resposta da DFS Furniture - Hanley
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