Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... Ver mais
A empresa respondeu
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Ver mais
A empresa respondeu
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
London Road, HP11 1LH, High Wycombe, Reino Unido
- 0333 999 9826
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Danielle at the High Wycombe store made…
Danielle at the High Wycombe store made our purchase a very pleasant experience. Danielle couldn't have been more helpful. She explained everything to my husband and I in detail, and talked us through all the details we needed to know. Charming and pleasant, Danielle is an asset to your company. Thank you Danielle
7 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Hello Josephine,
We're really grateful you shared this amazing 5* review. We are glad to hear that Danielle helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Friendly and very attentive staff
Friendly and very attentive staff, great experience.
6 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very good service and in store…
Very good service and in store experience. The whole buying process was super smooth and easy.
5 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Wonderful customer service
Wonderful customer service, very informative to the point that we were able to choose or new sofa very quickly . Thank you
4 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very welcoming and helpful from the…
Very welcoming and helpful from the staff. 10 out of 10
4 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The young man was very knowledgeable…
The young man was very knowledgeable and helpful.
3 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Had a large variety of sofas to browse…
Had a large variety of sofas to browse in store, great deals for sofas and other things such as table bundles and rugs
Fantastic customer service from the lady who took the time to tell us information about the sofas and bundles ect
2 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Helpful and gave us time to look around
A lady came upto us and asked us what we were looking for, we told her a 3 seater fabric sofa. She explained where they were in the shop and then left us to look around which was really nice, when we were ready we went and found her and we were told everything we needed to know and put in an order.
2 de julho de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Amazing service stayed longer to help…
Amazing service stayed longer to help as we struggled to make decisions.
29 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really clear and slick process
Really clear and slick process. Couldn't have asked for more.
20 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
I couldn’t be happier with my new sofa
I couldn’t be happier with my new sofa! The quality is outstanding—it’s incredibly comfortable, beautifully made, and looks even better in person than it did online. It has completely transformed my living room, and I’ve already had so many compliments on it.
What made the experience even better was the fantastic customer service. The member of staff who helped me was absolutely amazing—friendly, professional, knowledgeable, and genuinely went above and beyond to make sure everything was perfect. They made the whole purchasing process smooth and stress-free, and nothing was too much trouble.
From start to finish, the experience was exceptional. I would highly recommend both the sofa and DFS to anyone looking for quality furniture and first-class customer service especially when dealing with the same member of staff I did. Thank you for such a wonderful experience!
25 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order and throughout. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Great sofa & delivery, poor customer service
I got a good price on the sofa and the delivery was great. But there was a leg missing. The delivery guys installed a temporary black one (should be tan). The delivery guys said they ordered a new leg and someone would contact me. No one did, I called and no record of it. I sent photos and they ordered a leg. 8 weeks later, wrong leg was delivered. I went to the store and they ordered a new one. 8 weeks later the correct leg was delivered and I scheduled an installation. They were supposed to give me a time the day before. No contact, but it was a weekend (Monday install). I get a text message Monday morning cancelling the installation. I got a friend to help me install it.
21 de janeiro de 2026
Resposta da DFS Furniture - High Wycombe
Good Morning,
Thank you for taking the time to share your feedback with others. I am so sorry to hear of your experience regarding the missing leg. This is certainly not the level of service we expect or aim to provide our customers. Please do be assured this feedback will be passed onto the relevant team. We are happy to hear that you have managed to install the leg and I do apologise for this inconvenience.
Kind regards,
Jordan
DFS Customer Care
Thanks Kamil
It was a great experience. No pressure. Pretty good. Thanks to the guy who helped me pick a sofa, Kamil
19 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and sorted…
Staff were friendly and sorted everything out quickly.
25 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Kamil
Kamil was brilliant - attentive but not pushy, offered lots of suggestions and a really lovely guy. Very excited to receive our sofa!
22 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - High Wycombe
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We went into high Wycombe DFS after…
We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately.
We had a lovely saleswoman, her name is Irene, Irene was professional, polite and friendly and wasn't pushy at all. Although we had the name of the sofa we wanted she still let us take our time by looking around your showroom, until we were ready to put an order through, which we did. We can't give Irene enough praise, very professional and as long as you've got salesperson like her working for you, your on to a winner.
19 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Fantastic customer service from start…
Fantastic customer service from start to finish extremely happy I managed to get the right sofa as I went in there with an idea I wanted purely comfort the lady listened and advised amazingly would highly recommend
15 de junho de 2026
Resposta da DFS Furniture - High Wycombe
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - High Wycombe
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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