We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... Ver mais
A empresa respondeu
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... Ver mais
A empresa respondeu
Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
London Road, HP11 1LH, High Wycombe, Reino Unido
- 0333 999 9826
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer care and service
A huge thank you to both Camille and Irene, for all of their help with choosing our sofas. They were both extremely knowledgeable and helpful and made it a really sleek and pleasant experience, without making us feel pressured in any way.
15 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Camille and Irene.
Kind Regards,
Jordan
DFS Customer Support
Sale went smoothly
Sale went smoothly, sales assistant Kamil was so professional and helpful. Really happy with overall experience
14 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Your sales people were great and left…
Your sales people were great and left us alone to have a good look around before coming to see us. When he did our salesman was really professional, helpful and clear.
12 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Sofa purchase made easy!
Isabella has done a wonderful job with explaining the product, offers and when the product is delivered. We instantly purchased the product with 0% interest rates.
10 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Good in store but Poor follow up
Sales assistant was Informative not too much of a hard sell. but 2 weeks on I’ve still not received an email confirmation despite going back into the store.
Cost of delivery being added on was a bit of a shock, how do they expect you to get a sofa home!
3 de abril de 2026
Resposta da DFS Furniture - High Wycombe
We are very sorry to hear that you have not yet received your confirmation. Upon reviewing your order, we can see that it was sent on 03/04 to the email address provided at the time of purchase.
If you are unable to find the confirmation in your inbox or junk mail, please contact us at 0333 99 99 777 and we will be happy to assist you further.
Kind Regards,
Vanessa
DFS Customer Support
We ordered our sofa today from the high…
We ordered our sofa today from the high Wycombe branch. We were served by Jackie Upward who is an excellent sales assistant. Jackie was extremely polite and very very helpful answering our questions helpfully.
10 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sklep bardzo przyjazny .obsługa bardzo…
Sklep bardzo przyjazny .obsługa bardzo miła i pełny profesjonalizm
6 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Kamal at High Wycombe store was…
Kamal at High Wycombe store was brilliant, listened well and met our needs.
7 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Izabella was friendly and helpful
Izabella was friendly and helpful. Messaged me as promised. Not too pushy.
7 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Good afternoon Nic,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Isabella was approachable
Isabella was approachable, knowledgeable and helpful with her assistance. We only came in to have a look and left with a new sofa!
6 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful and knowledgeable but without pushing the sale.
Helpful and knowledgeable without pushing the sale
6 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
high Wycombe purchase
Our salesperson - Alesha- was efficient, polite and friendly. the transaction was completed quickly and our questions answered. The store in High Wycombe is welcoming- sales staff are polite and offer help but are not pushy.
4 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very friendly very informative very…
Very friendly very informative very polite a lovely experience 😀
4 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were really friendly and had a…
Staff were really friendly and had a good knowledge on the sofas, helped us choose one that would best fit our living space.
1 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great customer service and…
Great customer service and acknowledgement so far. Thank you to the staff at DFS
22 de março de 2026
Resposta da DFS Furniture - High Wycombe
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Irene was patient and helpful
28 de março de 2026
Resposta da DFS Furniture - High Wycombe
Good afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
I had a great purchase experience from…
I had a great purchase experience from the female staff that served us. I would highly recommend her for promotion. I had a pleasant time at dfs and would highly recommend
27 de março de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic experience with fantastic…
Fantastic experience with fantastic knowledgeable staff
24 de março de 2026
Resposta da DFS Furniture - High Wycombe
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from Jacky. Went through all options for sofa colours, cushion fillings and feet colours. Gave delivery date and name of company who can take away our old sofa away.
24 de março de 2026
Resposta da DFS Furniture - High Wycombe
Good afternoon Paul,
We're really grateful you shared this amazing 5* review. We are glad to hear that Jacky helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
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