DFS Furniture - Huddersfield Avaliações 

2.197
O TrustScore é 5 de um total de 5

4,9

Leeds Road, HD1 6NB Huddersfield, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.197)

100.319 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

From the moment we walked in the sales…

From the moment we walked in the sales assistant was very helpful in telling us all the details regarding whichever sofa we wanted to see acting professionally and efficiently will definitely recommend going to the branch in huddersfield

18 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good morning Bilal,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 1 de um total de 5 estrelas

Do not buy their recommended insurance !!!

I bought an expensive sofa from DFS and was advised to take out Guardsman insurance, which I did without hesitation. A few years later, when issues arose, I made a claim and an inspector visited—but I received no follow-up. I later discovered via the portal that my claim had been closed without any notification. When I called, I was simply told the damage wasn’t covered. Very disappointing experience—it feels like I paid for nothing. I’d advise others to be cautious before purchasing this policy.

4 de maio de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.


Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

Very good sales team.We bought a sofa last year from here and returned for another and served by the same member of staff who is a credit to your company.Very helpful,friendly and knowledgeable.

9 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good morning Steve,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer interaction Sara was…

Great customer interaction Sara was personably and attentive

15 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful!

Maf was really helpful and pointed us in the right direction and left us to peruse at our pace. Couldn't have been more helpful.

14 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I recently visited DFS Huddersfield to order furniture

I recently visited DFS Huddersfield to choose furniture for my home and was very impressed with both the staff and overall service. From the moment I entered the showroom, the team were welcoming, approachable, and knowledgeable without being pushy.

The ordering process was smooth and well organised. Staff explained delivery times clearly and kept me informed throughout. I appreciated how professional and attentive everyone was, making what can sometimes be a stressful experience feel easy and enjoyable.

Overall, I had a very positive experience with DFS. Excellent customer service, friendly staff, and a hassle-free ordering process made choosing furniture much more enjoyable. I would happily recommend DFS to others looking for quality furniture and good customer care.

12 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were on hand but not pushy

Staff were on hand but not pushy. They were very knowledgeable and helpful.

11 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful service

Wonderful service

10 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Went into store Maf introduced himself

Went into store Maf introduced himself, gave us useful information. Directed us to the exact settees we wanted. Couldn't have been a smoother experience. Welcoming, informative and very professional service. Would recommend this store.

7 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maf.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely staff and great customisability

Lovely staff who were very helpful and patient whilat we found our perfect sofa! Loved the customisability of their sofas

2 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good morning Sean,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful and gave us the space to…

Very helpful and gave us the space to shop without standing over us.

5 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Quick and simple transaction

5 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our visit today was great

Our visit today was great, great customer service and all round extremely efficient service.

4 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good morning Linda,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ver good service

3 de maio de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Having visited your huddersfield branch…

Having visited your huddersfield branch yesterday,we were greeted on arrival,asked politely if we needed any assistance, we replied we were fine,(how refreshing not to be pestered)! after choosing the possible suite we wanted,the young lady gave us all the relevant info we needed,we returned today, and purchased our furniture by yet another professional and courteous assistant, the young man was exceptional in the service he gave,we highly recommend your shop and are lucky to have such an amazing team,thank you from Mr and mrs Armitage.

30 de abril de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ask for Sara

The young woman who served my wife and I, Sara, was very professional and more importantly, to my wife and myself, very patient, but not pushy.
We looked at various two and three seater chairs and Sara was able to answer all the questions we put to her to our satisfaction.
We would have no problem visiting your store again and perhaps next time we may even be offered a coffee.

29 de abril de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great

Great, friendly sales person
Clear concise explanations

26 de abril de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales women she was excellent at…

The sales women she was excellent at her job very knowledgeable very kind and outstanding it was a long journey to the store in Huddersfield but well worth it I can’t sing her praises high enough first class service and as well as the other team perfect experience from entering the store to leaving. Very well done DFS

25 de abril de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy smooth service.

Easy smooth service., explained everything I needed to be aware of.. easy transaction

24 de abril de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Good afternoon Bex,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Superb customer service

Excellent choice of sofa’s. Nice showroom and no pressure. Aaron was extremely helpful and patient with our indecision and gave us all the information we needed.
Looking forward to our new sofas arriving .

22 de abril de 2026
logotipo da DFS Furniture - Huddersfield

Resposta da DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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