From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... Ver mais
A empresa respondeu
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Ver mais
A empresa respondeu
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Reino Unido
- 0333 999 9733
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
asked if needed help but then left…
asked if needed help but then left alone until we had questions
great knowledge bay salesman
easy to order once decided
19 de abril de 2026
Resposta da DFS Furniture - Hull
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff were very friendly polite and…
The staff were very friendly polite and very knowledgeable
18 de abril de 2026
Resposta da DFS Furniture - Hull
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
very good
very good
very helpful
friendly
chatty
couldn’t ask for much more offered us drinks and been sure we was comfortable.
A+
18 de abril de 2026
Resposta da DFS Furniture - Hull
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Hull
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from Curtis
Fantastic customer service from Curtis. Professional and very friendly.
17 de abril de 2026
Resposta da DFS Furniture - Hull
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Would recommend
Good customer service, salesperson was friendly and honest and took time to show samples and gave us time for us to think so we didn’t feel rushed. We felt we were given good deals and the prices were good
17 de abril de 2026
Resposta da DFS Furniture - Hull
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Bailey dealt with our sale today he was…
Bailey dealt with our sale today he was helpful and informative and knowledgeable thank you Bailey
16 de abril de 2026
Resposta da DFS Furniture - Hull
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
No pressure from the salespeople.
9 de abril de 2026
Resposta da DFS Furniture - Hull
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Hull
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Didn’t get hassled as usual DFS
Didn’t get hassled as soon as we walked in the door as DFS has in the past, the staff were on hand when we needed them, the Assistant Manager in the Hull store was great with answering our enquiries and pointing us to the current saving options we could make with our purchases
13 de abril de 2026
Resposta da DFS Furniture - Hull
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience in store from…
Lovely experience in store from multiple staff members extremely helpful and no pushy sales tactics
6 de abril de 2026
Resposta da DFS Furniture - Hull
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Hull
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
We had a very good experience in your…
We had a very good experience in your store. The sales person that sold us the sofa discussed the price and process very well 👍
12 de abril de 2026
Resposta da DFS Furniture - Hull
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
An excellent buying experience
An excellent buying experience, completely relaxed feel no pressure. The few members of over a few visits to store to determine which option I was buying was very helpful. Especially Antonia who completed the sale of my final decision went through everything with fine detail, her customer service was fantastic.
11 de abril de 2026
Resposta da DFS Furniture - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Hull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Just remember if you put a bad review…
Just remember if you put a bad review and DFS replys. You get a message for another survey, how have we done. Are they not happy with 1 bad review and want another bad review
9 de abril de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Hull
Thank you for sharing your feedback with us. We're truly sorry to hear that you're not satisfied with your experience so far. Unfortunately, your review does not provide much detail, so it's a bit difficult for us to fully understand the issue you're facing. However, we want to assure you that we've looked into your order and can confirm that the Store team is currently in contact with you to help resolve your concerns. If you have any additional information or specific details about your experience that you would like to share, please let us know so we can better assist you and ensure a satisfactory resolution. Your satisfaction is very important to us, and we appreciate your patience while we work to address your concerns.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Hull
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
they made us feel welcome and explained…
they made us feel welcome and explained everything
10 out off 10
1 de abril de 2026
Resposta da DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I had a lovely lady called Mary i rang…
I had a lovely lady called Mary i rang my order through as i had been to the hull shop , save me going back through ,she was so helpfull and absolutely a pleasure to speak to ,she made my ordering easy..thank you Mary she was based in doncaster xxxx
7 de abril de 2026
Resposta da DFS Furniture - Hull
Good morning Ruth,
We appreciate you taking the time to share your experience. We're happy to hear that our staff was helpful and accommodating to your needs. We're glad the process of ordering over the phone was smooth.
Kind regards,
Lia
DFS Customer Support
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