DFS Furniture - Ipswich Avaliações 

4.389
O TrustScore é 5 de um total de 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(4.389)

102.030 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great staff and patient

Great staff and very knowledgeable and patient

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Richard was absolutely fab with myself

Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you

26 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Richard.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were helped within minutes of…

We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.

25 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us

Very helpful and supportive and fabulous customer service

25 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful,and put no pressure on…

Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.

24 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Just ordered a new sofa at Ipswich DFS

Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.

24 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

New suite, long overdue.

The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.

20 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good salesman

Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

21 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good afternoon Caroline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Had a really great experience at DFS…

Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.

Excellent customer service—thanks again, Mark!

18 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience at DFS…

I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

16 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Richard.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

LotsI was very happy with the service I was…

I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Tina at the Ipswich store was really…

Tina at the Ipswich store was really great, allowed us to browse the store and was on hand if we had any questions. When we asked a question she was very polite and knowledgeable. Tina made us feel really comfortable and offered us regular refreshments, which is always a bonus.
Tina gave us all the information for us to take away and do the appropriate measurements.
We have a closer store in Colchester but chose to go back to Tina as she made us feel so welcome.🤗

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

You sales person Tina was so helpful…

You sales person Tina was so helpful and very informative about everything we asked and made our experience at the store very chilled and relaxed and was happy that she was the right person to deal with now looking forward to receiving our new sofa 10 out of 10 would definitely recommend DFS to friends and family .STEVE AND TANIA

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tina met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We bought a new corner sofa today from…

We bought a new corner sofa today from DFS in Ipswich, very happy with the service we received.. we found and the staff were very helpful and not pushy at all.. Markus was a great help to us and made us feel very comfortable..
Mr E….

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mark was great salesman

Overall very helpful great service 👏

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Richard made buying our Sofa easy

Richard at DFS was fantastic from start to finish. He was very nice, patient, and incredibly helpful throughout the whole process. He took the time to answer all our questions, helped us find the right sofa without any pressure, and made the experience easy and enjoyable. Great customer service — we really appreciated his support and would highly recommend Richard to anyone shopping at DFS.

19 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good morning,

We're really grateful you shared this amazing 5* review. We are glad to hear that Richard helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

So far so good

So far so good
Awaiting order still so will update once received

1 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good informative staff

Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mistakes. Very clear explanations about what was available and the purchase process.

18 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

My experience was really good and I…

My experience was really good and I enjoyed my experience at the store.

17 de abril de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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