DFS Furniture - Kettering Avaliações 

3.013
O TrustScore é 5 de um total de 5

4,9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido

  • 0333 999 9840

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.013)

100.311 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable and not pressured at…

Very knowledgeable and not pressured at all
We had space and time to reflect

20 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great store in Kettering

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . Top marks
Mr and Mrs Lemay

19 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

James at Kettering was welcoming, informative, and extremely helpful. No pushy sales as we’ve experienced in other stores.

19 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredibly excited for our new sofas to arrive. Thank you so much for your help and the coffee! 😊

18 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service and helpfull

Excellent service and helpfull

18 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Young lady explained everything…

Young lady explained everything thoroughly and took her time.Excellent customer service.

18 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly staff and not pushy.

Very friendly staff and not pushy.
I was in 3 times before actually making my decision on which sofa to choose. I was on my own and gave the staff my measurements, he helped me find the right sofa thst would fit. Great service

10 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A really good shopping experience at Kettering DFS

Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.

I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.

I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.

As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.

13 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Arrived half hour before closing and…

Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient

14 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nigei was so helpful.

Nigei was so helpful.

13 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nigel was super helpful in store

Nigel was super helpful in store! Excellent customer service, made everything easy for us!

11 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

James was excellent and very…

James was excellent and very knowledgeable, not pushy at all. Very professional .

11 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly & helpful

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.

8 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, knowledgeable service from Reece

7 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Corner Sofa

I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.

4 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Super helpful man called Reece helped…

Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa

4 de julho de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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