DFS Furniture - Kettering Avaliações 2.953

O TrustScore é 5 de um total de 5

4,9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good price great quality sofas Sales men was really nice and helpful Delivery service great and extremely fast Overall very satisfied with my new sofa

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a brilliant experience with Reece at DFS. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to understand what we w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We purchased a sofa set and a coffee table today at DFS Kettering. The staff member Lucy was extremely helpful and polite. She explained all the buying options, delivery time frames and care protectio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS. Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido

  • 0333 999 9840

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Reece,Customer service & help.

Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.

30 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good price great quality sofas

Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa

18 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.

26 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Well connected with our needs as a…

Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided

25 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Reece was very helpful

Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.

24 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

James (kettering store)

James (kettering store) made it really easy and simple to purchase and explained everything well!

21 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Exceptional service from James at the Kettering branch.

James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌

21 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lucy saw us and gave us time to make…

Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.

18 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I ordered my sofa with Lucy

I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy

6 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The gentleman made us drinks and…

The gentleman made us drinks and explain everything fully to us.

18 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Nigel our sales advisor was very knowledgeable.

17 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service at the store and…

Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍

10 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

James was really helpful whilst choosing our new sofa. He was knowledgable and made our experience a good one.

James was really helpful whilst choosing our new sofa. He had answers to all of our questions and was generally a really nice guy.

16 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Good morning Aimee,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Exceptional service

I’d like to compliment Reece on the exceptional customer service he provided during the purchase of our furniture. He was professional, friendly, and incredibly helpful throughout the entire process, making everything smooth and stress-free. His knowledge, patience, and attention to detail were truly appreciated, and he went above and beyond to ensure we were happy with our purchase.

Reece is a real credit to your team, and we’re very grateful for the excellent service we received.

14 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It were very good and the mutual…

It were very good and the mutual respect and kindness from the sales representatives were highly appreciated. Reece is genius for his explanation and understanding.

12 de maio de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, not pushy was able to pick & drop extras with no pressure

13 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS is a great furniture hub

DFS is a great place because they have ample options to choose from. Reece was very helpful. Highly recommend to anyone looking for beautiful and reliable sofas.

11 de maio de 2026
logotipo da DFS Furniture - Kettering

Resposta da DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais