Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Ver mais
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Veja o que dizem as avaliações
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Ver mais
A empresa respondeu
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... Ver mais
A empresa respondeu
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Everard Way, Fosse Park South, LE19 1UT, Enderby, Reino Unido
- 0333 999 9781
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paul was not pushy at all
Paul was not pushy at all. He listened to my needs and explained about the product and its features. There was no rushing either. Spoke clearly.pleasant experience.
11 de julho de 2026
Resposta da DFS Furniture - Leicester
Good morning Susan,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Amazing Customer Service!
Amazing Customer Service!
Hitesh at the Fossepark branch was extremely helpful. He is very knowledgeable and was very thorough in explaining everything.
Can't wait to receive my Sofas.
11 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant that helped me choose was…
The assistant that helped me choose was lovely. Didn’t try to rush me explained everything in depth very professional.
11 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Hitesh in Leicester
We went into the Leicester store, and we spoke to Hitesh who was incredibly friendly and welcoming. He answered every question we had, and nothing was too much trouble for him. We were very happy to order our furniture from Hitesh, and he gave us very good advice on what options would suit our room best. As this was our first time buying a sofa, we didn’t know what to expect, but Hitesh made the whole process so easy and understandable, that we wouldn’t hesitate to order from him in Leicester again. Thanks again Hitesh!
11 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Perfect service from when we walked in…
Perfect service from when we walked in to when we left.
9 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Charlotte,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer experience
Great customer experience. No pushy sales staff. Helpful staff.
1 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Harjeet,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Fantastic service from Sahil
Sahil was incredibly helpful and provided excellent customer service. He gave us all the necessary product information and made the whole process much easier. With so many options, Sahil’s knowledge and expertise really simplified things.
5 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Hitesh made the experience smooth and…
Hitesh made the experience smooth and easy. Amazing help and patience with us. Top service.
8 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Mo,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Deesha was amazing!
Deesha was amazing, she guided us with our purchase, making us feel at home while we decided on a sofa model. She explained what we needed to know for finance, sofa care and other options really well. We would really recommend buying from DFS again and being served by your staff at the Foss Park branch.
8 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Fosse Park Leicester
Beth at DFS Fosse Park is really a credit to the business. So friendly and caring, especially as it was my first time placing an order with DFS. She deserves lots of recognition for her hard work.
7 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Emma,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The salesman was excellent He made the…
The salesman was excellent He made the whole experience very pleasant All my questions were answered and the controls and options were explained very simple At no point did I feel pressured to buy.
6 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great products and excellent staff
7 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Jason,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great experience in store
Great experience in store, lots of help and advice and our sales rep Hits was brilliant.
6 de junho de 2026
Resposta da DFS Furniture - Leicester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dfs sofas are great quality
Dfs sofas are great quality! This is our second time purchasing sofas and we are always impressed! Hitesh at fosse park Leicester offered exceptional service from the moment we walked into the store. He provided us with helpful information and advice and the financial information was explained to us thoroughly. We highly recommend dfs!
5 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Fantastic experience!!!
This is an absolutely fantastic and caring customer service experience, delivered efficiently. The professional staff genuinely strives to help and support with understanding and kindness.
4 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Leicester
Hello Stella,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful assistant who even got…
Very helpful assistant who even got drinks for us while we chatted amongst ourselves.
1 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Colin,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The gentleman was very polite no pushy…
The gentleman was very polite no pushy explained everything what we was ordering went though designs colours extras he has been one of our best sales man we have delt with in some time thank you
1 de julho de 2026
Resposta da DFS Furniture - Leicester
Hello Caroline,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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